Service with all the tellers are wonderful and I highly recommend anyone to go to Bristol location.read more

Awesome customer setvice. Jacob, a corp mfr is terrific. I highly recommend Eric sneeread more

My parents have been customers of this bank for years. They came in and were told what to bring to…read moreopen up a business account. The next day I came in and brought everything. There was a new girl there that took issue with irrelevant things like the fact that a letter (that could have been hand- written) was typed and looked like a long text message. She also wanted an operating agreement when I have a single member LLC. She called the branch manager at the Warminster location and he told her that she should tell me that they will put my request on hold till Monday. She didn't tell him I had a single member LLC. When I had called him, he apologized and told me to come to Warminster. I was on my way to another bank at the time he asked me to come. When I got there, it was 11:30ish. There was an elderly couple there for an appointment. I was told to wait till they are done. After about 10 minutes, this same branch manager who told me to come to this branch, which is out of my way, walked into the waiting area and told me I had to go because the wait for this couple would take longer than expected and it would be after 12 when he finishes with them. He didn't say anything else. I was completely shocked at the stupidity of this guy who just told me to come because he wanted to make up for the mistakes of another employee at the Southampton branch. When I had called the Jenkintown branch and told the branch manager there about what happened, she was completely shocked because she said that I came before closing and that as long as customers come before closing, the employees have an obligation to provide service. The employees at this bank are some of dumbest people I have ever encountered. This is the second incident. The first time when one of our contractors came to cash a check that we wrote from this bank, they made up an excuse to not cash it and I had one of the higher ups call me and apologize profusely for what happened afterwards. This bank is a nightmare and the employees are a bunch of idiots. There is some sort of a discriminatory tendency at some of their branches. They treat some customers better than others just because they feel that way.

I recently had an issue with a mobile parking app and received a ticket even though the transaction…read morewent through. I had called customer service and spoke with Eileen. She told me the time on the transaction had actually gone through after the time on the ticket. Disappointed, I accepted that this was probably an error I had made during processing, however Eileen then called me back after doing some research and was able to send me the time the payment was processed as pending, which was well before the ticketed time. She saved me $76. I tried to express to her how very much I appreciated her additional time and effort in securing the information needed. The customer service received was well above my expectations!

Under new ownership and very nice and accommodating. They care about satisfying their customers…read more Friendly help that certainly encourages comfort and trust.

Since you are in the business of issuing money orders, maybe invest in a currency authenticator…read moremachine or even one of the pens (about $3) instead of having the rude girl behind the counter accuse people of passing phony $100's after nothing more conclusive than a brief cursory glance. By the way I took the money to a bank to have it authenticated, they were real. I know you only stand to make $.49 on the transaction, but is it really worth insulting people? 1 star only because the site won't let me leave the review without one.

If you are a first time buyer, or you don't know too much about refinancing, I would say this is a…read moregood place to start, especially if you don't have time to go into their office, which most of don't, because you can complete their loan application online. When their representative contacted me, she was pretty straightforward about the loan rates which I felt were very competitive with other mortgage companies. Fortunately, they have free consultations, and I must say that every person I spoke to was very friendly and accommodating because I had lots of questions. Ultimately, my experience with First American Mortgage was very positive. We bought and refinanced our home through this company. Both our loan officer and processor were knowledgeable and very pleasant to work with. Again, if you happen to be first time home buyer, or know very little about mortgages or refinancing, I would say this company is a good place to start because of their friendly customer service.

We closed our home loan with First American. There were no major issues with closing or timing…read more.. but we paid a premium to close here regret it. There are lenders out there with better rates. Don't let your agent steer you here. Find a business where they respect your money and will try to retain you as a customer.