When your card is locked to block certain transactions full time not when the bank chooses so I…read morewent in circles with my local bank and customer service with these guys, my local bank says my card is locked and that what is reflected on my banking app 1-800 customer service says my card is active And no one can admit to something went wrong on the banks end just a circle jerk of bullshit over the phone. Never again.

Staff always go the extra mile to make sure our needs are met. Much easier to accomplish banking…read moreneeds than trying to work with one of the major banks.

What a positive experience I had with correcting a mistake I made when paying my CU VISA bill last…read moremonth. I put another credit card company's check in the envelope that went to my C&T VISA address, but with Nancy's wonderful help, staying on top of the refund situation, I was able to get back on track and have the correct payment go to the correct credit card. I have been a member of this credit union for nearly 50 years and their services have never disappointed me, but this was the first time I really needed help with the refunding of a large amount of money. Nancy goes to the "head of the class" for her efforts! Thank you, thank you, thank you!

Canals and Trails credit union is THE place to do all your banking! You will not be sorry!…read more I just can't possibly say enough nice things about this establishment and the wonderful people who work here! They take the time to get to know you, they recognize you and greet you by name when you come in, they are all very knowledgeable, honest and extremely helpful as well! I never realized just how much money these greedy profit-hungry Banksters have practically stolen from me throughout the years. I only wish I had l joined a Credit Union a LONG time ago! I'd definitely have much more money now. Canals and Trails Credit Union doesn't "fee" you to death, nor charge you up the wazoo for every single service they provide (as all the banks do)! Credit Unions actually ENCOURAGE you to SAVE your money, get and stay out of debt, and become financially secure. Canals and Trails Credit Union offers an ATM/Debit card, just about any service any banks nearby provide (well, except conning you out of your own money every chance they get), many different types of accounts to chose from and different programs available to help you be financially responsible. In the entire history of U.S. credit unions, taxpayer funds have NEVER been used to bail out a credit union! According to Bankrate.com, "Credit unions have topped the consumer satisfaction ratings in American Banker's annual survey for 12 years in a row." Here is a good article explaining the difference between banks and Credit Unions: http://money.howstuffworks.com/personal-finance/banking/difference-between-bank-and-credit-union.htm/printable

Very helpful and friendly staff Worked with me and my…read moreaccounts Nice building ample parking easy access in and out from.U.S. 30 Very happy to do business here.

I love dealing with Lincolnway community Bank. They are extremely dedicated to their customers and…read morealways handle our business relationship with a wonderful smile and the proper knowledge to get the job done thank you so much

Been with the bank since 2021. The bank tellers are always pleasurable and nice. They do an…read moreexcellent job at creating a familial space for me when I come in. Ms. Shivahn went above and beyond to handle a matter for me and Ms. Cindy makes herself available at all times. Ms. Deidre and Donna are the best duo to ensure everything is in order and in tact, you can see the partnership and it makes coming in a smoother experience. If things are out of compliance Ms. Marie Champs has no problem assisting you in anything you may need. The mere fact that as a business owner know 95.% of my bank speaks volumes!!!

My experience with Pullman Bank & Trust was quite enjoyable. I met with Marie Champ last month to…read moreopen three new accounts and apply for a loan. Marie was very knowledgeable about the bank products they had to offer and she was a true professional throughout all of my transactions. My loan underwriter called me directly and was very accessible - unlike other banks I've dealt with in the past. I really like the small branch atmosphere and the good work they do in the community!

If you're not banking here you are being mistreated. This bank is the best I have ever have used.read more

Our CD was due for renewal. Being with Old Plank (owned by WINTRUST) for 5 + year, and have…read morechecking, savings, and this CD, we wanted to renew it. We spoke, in person, with FRANK MONREAL the branch manager. Other banks offered HIGHER interest rates, so all we asked was that Old Plank (owned by WINTRUST) MATCH the rate of other banks. FRANK MONREAL stated, "we don't match", so we told him we would be in on Thursday 3/5/26 to close the account, and pick-up the check. Thursday morning we went in, and were told by MARKEELA McDONALD that we could NOT get our money as today is FRANK MONREAL day-off, and he had authorize it, WHAT! ... FRANK MONREAL KNEW WE WERE COMING TO PICK-UP THE CHECK, AND THIS IS HIS DAY-OFF! .. Well, in any event, MARKEELA McDONALD did get authorization, and after 2-HOURS, we went back, picked up the check, and promptly took out a new CD with the bank that has our OTHER CD. By the way, this other CD was money ALSO taken from Old Plank (owned by WINTRUST) ... Old Plank is NOT a BANK I would recommend or trust, and judging by the other reviews, other people feel that same way! ...

I like this bank a lot. All of the people who work there are very nice and accommodating and…read morehelpful. I would definitely recommend this bank.

Love this bank. They have the best customer service, especially Bryce, who goes above and beyond…read more He is extremely smart and helpful. All of the employees at the Tinley location are terrific.

HORRIBLE Bank to deal with. I have deposited local checks for years and have NEVER had an issue…read more Have been receiving info about their "CONVENIENT" mobile deposits so I thought I'd try it. Low and behold, they slap a 10 DAY hold on the deposit for no reason.....even though I have deposited from this account before without an issue. Then I was told any checks coming in are now subject to being returned with a fee. I have NEVER had an issue with checks I have deposited. I have too much money coming in and out of this bank to be treated this way. I will be closing my account and taking my money to a bank not looking to gouge their customers with OD fees. In the meantime, I will leave negative reviews ANY place I can about this bank. HORRIBLE service.

I noticed that I only come to Yelp to give bad reviews so I figure I'll throw some balance in…read morehere....I want to commend Stephen at 5/3 for great customer service. I met him when he set up a table at my place of employment. He has since been very helpful in not only setting up an account but helping out with financial questions. I went to see him at this branch and I asked him like a million questions and he was very patient with me and never rude even though it was close to closing time. Very knowledgeable too in all aspects! Thank you!

I've been banking here for almost 25 years for personal accounts and 13 years for business - great…read morebank and the folks at the Oak Lawn branch have always taken great care of me. High recommend.

Management is really bad. Rude and unprofessional. She doesn't even acknowledge You. will not bank…read moreat that location anymore. 6200 w 95th st in oak lawn.