Nothing but wonderful service. Caring kind professional compassionate- every person. I have met…read morewith and worked with at this location has been top notch. They go above and beyond in assisting their customers.

Chase Customer Service does not understand how to help the customer, especially nonprofit…read moreorganizations. As an investor, the term "certificate of deposit laddering" is meant to benefit the customer while allowing the bank access to client funds based on terms. A customer should be able to lock money into certificates of deposits on a monthly basis without a penalty. If I want to create certificates of deposits on the 1st of Every Month, for any duration, then the customer is authorized to do this. The customer should receive the advertised rate of 3.4%. However, Chase tries to tie all the certificates of deposit into a ladder system to reduce the interest rate and not benefit the customer any more. The customer is forced into a 0.02% interest rate. This is bad practice and penalizes the customer. Now, my nonprofit must debate closing their account after years to find a smarter way to manage its finances which benefit the 501.3(c)17. This banking location (even the banking institution) is robbing customers of ways to maximize their returns; a perfect example of corporate greed.

I used to have a checking account with Wells Fargo Bank. I did not get treated well at the Palm…read moreBeach lakes location. We got ignored several times even though we had an appointment. My twin sister and I checking account were hacked with fake checks from a loan company . We never got our money back and they closed my account. Very disappointed. My twin sister had an account but no debit card. I reported discrimination for our treatment but nothing was done about it.

I was cashing a check for a small loan I had received and I am not a customer. When I got up to the…read moreteller who had glasses and a little older with brown/black hair I handed her everything she needed and after looking at the check multiple times and then my license she says to me "is this a personal check, is this a payroll check what is it" I tell her it was a check for a loan she then says to me "your address is very far for someone who got a loan down here". I just graduated from FSU my college address in Tallahassee is still on my license and most people don't immediately update their license especially when they are moving. I felt like her comment was very rude and really not any of her business. She could easily verify my check with her own ways other than to try and be sneaky and make a comment about my address on my license and then to ask me a dumb question about what kind of check it was when like I said she can just call and verify. Naturally I just answered back and told her it was my college address even though I didn't have to and then realized I prob should've just told her to mind her business.... It was more rude that it was a legitimate check and I didn't care if she called and verified and I told her that already before she even asked about what kind of check it was. Nobody likes to be treated like their a bad person she made me feel like a criminal honestly. Start minding your business and just do your job. People are always putting their heads into things they have no business putting their heads into just verify my check and move on don't make comments about my address and how far I live. Stop messing with people during this time... everyone is on edge. I know it's not in y'all job descriptions to make slick comments about someone's personal address and suggest I'm trying to scam y'all for chump change. This is why I don't bank with Wells Fargo.

The absolute worst customer service! I needed to get a new debit card, took almost 2 months of…read moretrying to get through on the phone. Their call waitlist is ridiculous: "You are number 16 on the queue". Service reps once you do get through are rude, and not knowledgeable. Have been a customer for many years and they used to be great, but nothing lasts forever. Typical effects of cost cutting on the front lines. I'll be switching to a full service bank soon..

Karen in the front desk is so knowledgeable and patiently fixed all my account problems Within 10…read moreminutes of walking in the branch. Her kind of customer service is why I love first choice credit union bank!!!!

This not so nice man was not willing to reset my ATM debit card and told me it would be a 35-40 min…read morewait but gladly helped the man who can in after me with a deposit and mobile help. Only one teller working on a FRIDAY midday.

Bank is not there what a scam you ppl wake up!!! What are you doing!!!????can you just build a bank…read moreand then open an account ??

Don't Do it... Run... I have never dealt with such a poor idea of a bank. Call there 800 number for…read morestarts and see how long you will have to wait for starters. Withdrawing my 48k tomorrow.

Loan department has a total lack of empathy. I've been banking with them for over 40yrs. I'm now…read moreretired and on a very fixed income. I now only receive income once a month and not on the same day (social security). It is very hard to make 2 payments a month. The lady I talked to wanted to chastise me about another loan I have outside of telco and not try to offer any help. The new system they have now sucks. Money was there when check came thru but I was charged a uncollected fee. This is not the first time this has happened. They have done that to my mtg payment. Each time I look like the villian. Go back to the old system because the one they are using now is a nightmare

I been with Bank of America for 25 years I am so disappointed by there lack of customer service. I…read morewent to the bank to withdraw $500.00 I heard the machine counting the money but the door never opened. So I go into the bank tell a bank officer what happened and he checks and sees there was a error he tell me not worry in 24 hours my money will in my account 36 hours later no money! So I call to ask where my money and they said they need to investigate!! Really so I am told open a case they said by November 30 I said I have to wait 5 days for my money are you kidding me. Once this gets solved I am taking all my money out I will use another bank.

Juan Cardona And Alicus are great bankers. Very professional and polite. They went beyond their…read moreduty to help me with my documents.