The people at Key Bank are always there for you. They will help you out no matter what it entails!…read moreThey listen to what you have to say. Very nice and friendly people!

I used the drive through atm. Easy access and no lines to wait in. Unfortunately, there is not a…read morecloser KeyBank

This is the closest M&T branch to my office. We bank online primarily, but I keep a local account…read moreso that I can get small change for trips & deposit the occasional cash windfall. This branch is tucked back in a large office building, right on the edge of the industrial park. I get the impression that most of their clientele are local businesses, though I'm sure that there are plenty of local workers who stop by from time to time. The tellers are friendly & the manager is pretty nice too (he set up my account once upon a time). The ATM is right when you walk into the office building, while the bank itself is in a suite a little deeper in the building. It feels weird for a bank, but I guess it's not anything bad, just different. There are some visitor spots in the parking lot to get you in and out a little quicker. Just beware of the hours...unlike other M&T branches who stay open late a night or two a week as well as some Saturday hours, this one is a M-F 9-4. Great for running out at lunch but inconvenient otherwise for us working folk!

I kept Univest for eight months after I moved to California. Period…read more It takes a lot of faith to trust a bank whose nearest branch/location is a six hour plane ride away, but was worth it. Real people (real Pennsylvanians) answer the phones and their employees admit when they don't have an immediate answer. Fees are kept at a minimum AND my checking account bore some modest -really modest- monthly interest. I hope that this community bank continues to grow and perhaps fill the rather present viod that was left when Washington Mutual was gobbled up. I've banked with Wells Fargo, Bank of America, Citi, Chase, and ING (and WaMu, boo-hoo). Univest is at the top of the heap, and they right banking culture. I would highly recommend Univest to folks on either coast or somewhere in between.

My dad has a loan with this bank. He recently went into hospice care, and I called them to explain…read morethat he would be a couple of months behind while I arranged for his home care and insurance. I informed them that I would catch up on his payments by next month. They told me that they would not wait for one month and were going to pursue foreclosure immediately. My father is 89, bedridden, and they would rather evict him than give him one more month to catch up on his two payments. This bank lacks humanity, and while they claim to want to help, the only assistance they offer is to give you one week to make the payments. They will not notify you of the consequences of being even one month behind. Moreover, they will completely ignore your calls and emails while you attempt to make the payment. Their only intention is to foreclose on people's homes. Stay away from this bank at all costs or risk losing your home.

Very concerned and knowledgeable personnel. Polite and understanding. Free attached parking.read more

They charge you for everything. I literally looked at my statement and found a $15 charge they…read morelevied against me for depositing money in an atm at night. That is the ultimate example of a bank looking to nickel and dime you to death.

I've been banking with Univest for more than 20 years. What drew me to this bank (not this branch)…read moreoriginally was it's emphasis on being a local bank that knew its customers. Employees knew your name when you walked through the door. The bank has since grown, organically and through acquisitions. Branches have consolidated, and this regional office is now my local branch. Like most people I don't go to a physical bank often. However, when I do, this is my closest location. Clearly, it was a small office that needed to become a "branch" when they closed their old Doylestown location. It's cramped, with very little ability to social distance (pandemic still raging in Jan. 2022) and there's no drive thru. Also, the location couldn't be less convenient. It's very difficult to find on your first visit. Finally, the $8 per month fee just to have a checking account seems outdated and almost like a penalty for banking with Univest. Still a decent bank, but the Doylestown location leaves much to be desired.

Im not sure whether its this specific location or not, but trumark has massively gone downhill. Im…read moreactually leaving because its so bad. constantly flagging my account for "suspected fraud", then didnt catch actual fraud - their reasoning they told me was because "they cant actually catch fraud".....so in other words, their algorithm is useless and it exists just to be a pain in the ass with its inaccuracy. So their algorithm constantly flags things as fraud, like literally multiple times a day every week im going through this bullshit. Then on top of that, i had to cancel my debit card because of the actual fraud, i was waiting on the new one to be sent - THEY NEVER SENT IT. apparently because they thought it was "sketchy" meanwhile ive banked with them for years....how interesting that you think im sketchy while you ignore the years of track record receipts where theres never been an issue with me . the worst part is they didnt even let me know...so ive been without a debit card for OVER A WEEK!!! So yeah, they dont operate with logic or professionalism obviously and they definitely dont give a shit about their customers. I will seriously be telling every single person I know to never ever bank with them and how awful they are.

I was extremely happy with the speed and accuracy with which they helped me setup new checking,…read moresavings, credit accounts for myself and basic accounts for my young adult daughter. Our new accounts included free checks and a low introductory credit card rate for debt consolidation. TruMark's customer service and banking incentives are among the best I have experienced and would recommend it to anyone looking for local, friendly personal service.