customer service drive through is excellent. located in areas that's needed friendly staff in…read moremanagers.

This is your neighbor hood bank when it comes to the staff that work there, from the personal…read morebankers to the tellers. You walk in they say hello to you by name like you have a Million Dollars there. Very personal and professional at the same time. And if you have a sweet tooth, there's alway suckers in a bowl by each teller

Can't say enough good things about Michael C! Very helpful, patient, communicative, and kind the…read morewhole time. He's the biggest reason my elderly mother keeps her accounts at this bank. Thanks Mike!

Forest Park Bank has been my bank for 40 years. I have never waited in line for any service more…read morethan five minutes. When I am banking inside at a teller's window or at the drive-up window, I am always serviced by a friendly, knowledgeable, and courteous bank employee. Eric, Robin, Nora, Pam, Efron, Fernando, Meera, Neeva, and Sibel to name a few are employees who provide outstanding service. Being 83 years old, I always ask them to check my addition. If I made an error, they correct it with a smile. An employee has called me several times at home reminding me my CD needs attention. Another employee provided outstanding service when someone stole my purse with my banking information inside and even called me at home the next day to see how I was feeling. Forest Park Bank is a home town friendly bank. I would give this bank ten stars. Kathleen Walton

No different than a corporate mega bank. Loan approval is cookie cutter. I was rejected for an auto…read moreloan though I had substantial assets. I was approved at another credit union that understood the whole picture of my finances. Steer clear. DuPage Credit union is just Chase with a different name.

We are done with banks!! We are moving all our financial business to Dupage credit union. No fee…read morechecking and quick turn around on auto and personal loan applications. The moment we walked through the front door people were ready and happy to help us. We worked with Kelly Cleary. She was professional, efficient and kind. She helped us set up our accounts, banking app and bill pay and in no time we were back on the road and on our way home. We received emails and a follow up call the next morning.

Came in here to make a payment and had a decent experience. The people were nice and took care of…read moreme super fast. The only thing is that it's really weird to drive in. The bank has a very narrow entrance that's one way and getting out of the parking lot is very confusing. It is on the middle of Glen Ellyn and the railroad tracks.

My mom came in at pm a few weeks ago to deposit a check and open a new account…read more We waited twenty minutes patiently until the personal banker finished chatting about Europe with a client. We finally sat down gave the check from my moms business account to them for deposit and the teller who did the transaction posted 2,500 not the actual 25,000.00! She left for home and the vault couldn't be opened. It was a fiasco. They wanted us to go and said it would be taken care of the next day. Bank manager offsite and personal banker monotone as a robot with no concern! Glen Ellyn police were called by my mom due to the awful snafu. They were polite and tried to clear things up. It still took a full week to get my moms transaction straightened out. Avoid them!

I've banked with Busey Bank in Burr Ridge Illinois since it took over Burr Ridge Bank many years…read moreago, and I am happy to say, my wife and I never had a bad experience with anyone working there. We have had several happy experiences with them though, like anytime we used the drive up, need information on the phone, or physically walk inside to make a transaction. Today, for the first time after leaving the bank and dealing with Heidi and other staff members, I felt it's time to put my thanks in print. Thank you.

I am a customer of this bank along with my husband. I went to bank to get funds. I wrote a check…read morefor cash and presented my ID. In the teller hands, she ask me " are you a customer of ours" the check in your hand has my name on it printed on a Busey check and you have my ID. What kind of question is that???? I called that I'm not sure if we service your kind!!! That's how I felt!

I have tried really hard to bank with credit unions or small community banks and seem to always end…read moreup disappointed. The experience at Central Federal is no different. The app is terrible and I'm constantly having issues. I will enter my password and it'll tell me it's wrong. I try again and again with the same results. And of course if you try it too many times, it locks you out. But then later I try the exact same password and it works just fine. I've complained about this and they just blame me and say I must be entering it wrong. But I can see the password if I click on the eyeball, and it's not wrong. It also keeps happening with different passwords. I totally get user error but this is way too many times to be that at this point, especially since I can see what I'm typing and can compare it to my password manager. Now today all of a sudden it won't accept my biometrics. So I enter my password... rejected. Try again... nope. Try again... nope. Try to reset the password... never get the email. (I called the bank and was told that "it just doesn't work".) So I can't access my account. Luckily I'm in the process of switching to another bank so I won't have to put up with this for much longer. However if I can't get into the app, I'm not sure how I'm going to be able to get the money still in the account since my account number is in the app.

Quality bank! Not the same experience as the 'corporate' banks taking over the world. The…read moreemployees here are extremely friendly and get to know you quick. This bank has been around for over a 100 years and you certainly will understand why within a few minutes inside. You've seen the clock, now check them out... they have the best rates on CD's and savings.

This location is a stand alone building on the corner of North Avenue and Main Street. The lobby is…read morepretty big with plenty of tellers to help you. They have a pretty good size drive through. They are also available 7 days a week. I had a good experience cashing a check in the lobby. The teller was friendly making small talk and I didn't feel rushed. I also noticed the tellers were helping each other with the drive thru/lobby customers. I'll come back here if I'm in the area.

Professional courteous service, very assistive. Fairly fast service - 24 hr ATM Indoor & Drive up.read more