Fantastic father and son general practitioners. Comfortable and clean office. Nurses are very…read morefriendly and professional. I usually see Dr. Agresti Jr, and he is a wonderful doctor. He really cares about his patients, and you never feel rushed during a visit. Also, if you are feeling sick, the office will get you seen quickly. I think that's so important. I highly recommend this practice.

The amazing care I get in a timely manner is why I go the this facility. The entire staff knows…read moretheir job and does their very best. Easy location to get into.

Such a bummer to have a great doctor with such an awful staff. They act like you are bothering them…read morewhen trying to follow up on simple things like getting prescriptions or results. If you can't actually get the things you need and were promised after an appt then a good doctor is useless. Also they should not be having multiple people in waiting rooms during a pandemic without upgraded air filtration and N95 masks required. Very unsafe. They even mass emailed everyone recently that they had to close after a COVID outbreak at their location. I hope this doctor gets a better staff because she is going to keep losing patients otherwise.

I was recommended to Cadoo Medical PC and was hopeful from the start. When I first called to…read moreschedule an appointment, I was placed on a waiting list. I waited close to eight months before finally receiving a call and I was genuinely excited. I completed the long phone intake without hesitation because I truly believed this would be the beginning of consistent, personalized care. On the day of my appointment, I arrived on time and was seen by a Nurse Practitioner who was very thorough. I completed blood work, urine testing, an EKG the full workup. I was told I would receive a follow-up call with my results. At no point during that visit did I see Dr. Cadoo. I assumed perhaps she would come in later, but that never happened. When it came time for my follow-up, I was informed that the Nurse Practitioner I originally saw was no longer there, and I would now be speaking with another Nurse Practitioner. Again, I was understanding. However, once more, I did not see or speak with Dr. Cadoo. I was referred out, but without ever having had a direct interaction with the physician whose practice I had waited months to access. I want to be clear I am not unfamiliar with healthcare. I have over 25 years in the medical field, so I fully understand how practices operate, the role of Nurse Practitioners, and the demands of running a successful brand. I respect that Dr. Cadoo has built something impactful, and I even admire the balance of family and career that many providers strive for. However, at some point, patients need to meet their doctor--especially after such a long wait. If new patients are continuously brought in but never actually seen by the physician, it raises concerns. The frequent staff turnover also felt unsettling, particularly when it comes to continuity of care. This is not about convenience or a casual visit--this is my health. I'm not looking for a place to "check in" every now and then. I'm looking for a provider relationship built on trust, presence, and consistency. I truly wish the practice continued success, but unfortunately, this experience did not meet my expectations as a patient.

Watch this Doctor's billing! I was lead to believe that my initial meeting with the doctor was an…read moreOffice Visit for the maintenance of my chronic conditions. It is still marked on my portal as an Office Visit. But, in the Doctor's After Summary, my visit was marked a Wellness Visit. He submitted to Medicare a claim for $641.52. He split the claim for a short visit for $250.23 and a Wellness Visit for $391.29. The Wellness Visit was denied as I had a Wellness Exam 6 months prior. Now, he is trying to collect the $391.29 from me. He wants me to pay the inflated charge on top of what Medicare would pay for an Office Visit ($142) or the Wellnes ($145). I started receiving bills for this in January 2025, whereas I asked that they recode this as an Office Visit. I also called February and March to this Doctor's billing agent, AHS. They are a medical investment group. So, is this bait and switch? You decide.

Started using this doctor about 1 year ago after my primary care in Nutley passed away from COVID…read more My only issue is my wife and I take chronic medications and its been nearly impossible to renew prescriptions in recent months. We cannot get through on phone or online to medical assistants and no one return phone calls to Walgreens for refill request. Will need to find new primary care provider that offers better customer service.

Excellent care. Very attentive. This doctor helped me when I had a cancer scare that proved to be…read morenothing - thank GOD! Her care was a GOD- send.

Worst ever doctor visited in USA, the doctor doesn't even have the curtesy to call back and inform…read moreabout the issue that i visited for. She charges an hefty amount for the sloppy job she does. Never visit this doctor!

If you need a great general practitioner, trust me, this guy is your man. His only "downside" is…read morethat he takes time with each patient, never makes you feel he needs to get on to the next one and truly listens to every word. He is encouraging, not judgmental. Those are all "pluses" to me. So very highly recommended!!! By "downside" I mean you MAY have to wait. Good trade off for me.

I think Dr. Heifler is an awesome doctor! He takes his time with me, is always super compassionate,…read moreand knows his stuff! I'm very happy to have him as my primary care doctor :)

I've been coming to Dr. Boutros and let me say this. The attention I receive is better than any…read moreI've received ever. No doctor has cared really or vibes well with me. Instead doctors pushed me down and made me feel bad about how I looked but with Dr. Boutros I feel a lifeline of support and a truly judgement free zone. He talks through everything with you and makes you feel like no one else is waiting in the lobby when in fact so many are. If you're tired of Doctors who don't care I suggest you get down to Prevention Clinics and be welcomed with a smile (even behind the mask) from the staff and be seen by the brilliant Doctor that is Dr. Boutros. I'm telling you. You'll medical journey and mental health will thank you.

It was great. The staff are friendly and comforting, and they really show that they care.read more

Was absolutely disrespected and verbally assaulted when suggesting a prescription to the doctor…read moretheir. He lost his temper and accused me of lying about my medical condition. Will not be going back!!! I am changing PCP ASAP!

I was a patient with this practice since the beginning, actually the current physicians took it…read moreover and I decided to stay. Over the years it has gotten progressively worse. It is not uncommon to make an appointment, show up on time, and wait for several hours to be seen. The diagnosis and treatment received has become mediocre at best. All test results require an additional visit, even when the results do not require additional actions or treatment. I am assuming this is so they can charge your insurance for the visit and collect your co-pay. If at all possible seek treatment somewhere else. The receptionists and office personnel are not very considerate or kind either. I will say the office atmosphere is very professional. The problem is, it is so professional I think they forgot they are dealing with people. In my opinion I believe they are more concerned about their practice and the possibility of lawsuits then their patients. In the past I would have defended this practice. My entire family had decided to leave a long time ago and advised me to seek medical treatment somewhere else. I choose to stay until recently, I had no choice but to seek treatment elsewhere and to my surprise the experience was wonderful. The physician took the time to speak with me and get to know me. They did an entire panel of blood tests and called me with the results (no additional appointment) and even called in a prescription for some medication needed to a pharmacy of my choice (again, no visit needed). When reading the results they took their time and made sure I understood the results. If you disagree with my comments above it is probably because professional treatment is not something that has been experienced. This Review is based on my experience with this establishment and is my opinion

I went here as a new patient, but was reluctant considering I could pretty much name the day and…read moretime I wanted for an appointment. Probably not a good sign, but I rolled the dice. After all, the practice is in Upper Montclair, so how bad could it possibly be? I arranged a visit on the same day I called, filled out all the new patient paperwork upon arrival, and saw both the nurse and doctor all in under an hour. I might have been able to shave off 5 minutes if the reception hadn't made so many typos in my paperwork, but at least they gave me a chance to review it before they entered wrong information into their system. Dr. Khan was very thorough and professional. The ease of making an appointment probably has to do with the fact that the practice has 5 physicians on staff.

Dr Grobstein is awesome. All the desk girls are super friendly and willing to help; they know you…read moredon't feel well. I came home from India and waited two days like a dumb@ss. They got me in 45 minutes after I called. called for me to Montclair radiology too. All the girls working up front were so friendly.