This storage is the most expensive in Sacramento by far. They also keep increasing their prices…read morealmost monthly. Slum lords

Don't even rent from them they lie about everything and they put your stuff up for auction when…read moreit's not been 3 months

Angue was a great help to me. I got everything secured via phone. My unit was swept out, clean and…read moreready for my possessions to be placed inside. You cant beat the price and security. Thanks Angie

I stored my motorhome here for over six months and never had an issue…read more The managers are capable and helpful making the process easy.

I moved in and couldn't be told when and if the rent would go up when I had inquired…read more Before my third payment, they went up $100. This is from only being $150 monthly to begin with. (They're hoping you've moved stuff and now you're out of state and can't do anything about but pay the higher rates.) So then I go on line and rent a larger unit since they do not allow you to get any "deals" for the same size units. So, I get on line and sign for a 6-month deal for less monthly than the smaller unit I was renting. SO, then I go in and check out my new unit, roll up the door and LO and behold Is some massive plumbing inside, blocking 3-4 feet of the entrance and takes up some of my real estate that I am paying for. Oh well, I accept it and move my stuff in. A few days later, I spoke to the person in charge at the time and stated I wasn't happy about that (losing space for their plumbing). When you rent a 10 by 10 storage, you expect to get use of all 10 feet by 10 feet, right? (Nothing was mentioned about signing any paperwork and giving them a key at this time) I didn't need all the space so it wasn't worth the headache. So days later, I get a phone call saying I need to give them a key for access and I have to sign a contract to allow them access for plumbing inspections if needed. Not happy but I say OK. I dig up a key and go to my computer to see the contract. What the He77??? The contract has nothing to do with access to my unit and why but is a contract for accepting packages on my behalf and they will not be held responsible for anything in my storage unit, period! I call them back and say I am not signing that. They want me to give them with access to my unit and take no responsibility? Why didn't they warn me before I moved in to that unit and offer some discount for the access and loss of space? Give options beforehand to prevent upsetting their customers? Since I won't sign, she replies and says, you'll probably have to move your stuff to another unit. I say that's fine. Because they thought who wants to move all their stuff AGAIN? WRONG! I feel so bad for the people who have to work there and get treated by "justifiably upset customers." Be honest, be fair and get treated back with the same.

I came out to perform work at this extra space storage on fruitRidge I was on site replacing a wall…read morefaucet and the staff and management were very polite and helpful It looks like a well-managed property and very clean if I needed a storage unit I would definitely use them

The ladies that run this place are very friendly and their dog is super chill! I have been storing…read morestuff here for a few years without a single issue. Family run too.

BEWARE. I am not a renter but hired by one to clear out their unit and I had the most unsettling…read moreexperience with a man claiming to be the manager so I came here to see what others had experienced. There were too many over too many years of accounts about this man's treatment. He yelled at me and threatened to call the police on me because I "broke a rule" that I did not know was a rule and over something I asked and confirmed was ok with the women at the desk about. I was calm and apologetic and he just escalated. I'm "banned" and never allowed to return. That is not going to be a problem.

I rented here for years. The last year this is what I found. Asked for credit due to damages. They…read moreare silent.

We went to check out some storage places in the area and we'll, it was just so easy here, we didn't…read morelook any further. We stopped by and asked for info and ended up putting a reservation on a spot that day. We came back the following day to finish locking it in. The process was so easy and hassle free. The keypad is easy to work to get in, the area is clean and well lit, and having 24/7 access makes my life easier. I didn't take the time to price shop because for the size we got, it seemed reasonable to me. No need to look any further.

This is a brand new facility. Everything is clean and well maintained. Jordan & Ashley work the…read morefront desk. They were both very helpful & friendly.

I've been renting a unit here for two months, and so far it's been good dealing with Andy (who…read morechecked me in) and the other staff. I also appreciate the phone call from their office after I incorrectly place my lock on the unit's door. The old, giant elevator large enough for a car is pretty cool.

Have been a customer here for about three years and I have had nothing but positive experiences…read more The staff is incredibly friendly and helpful and the facility was always well maintained. I have now emptied my unit as we are moving out of state and they helped make that process easy and smooth too.

Randy was very helpful and thorough in explaining and assisting with setting up the unit. The…read morefacility is clean and easy to navigate. Would recommend to anyone looking to get a storage unit in the Galt area.

Randy was awesome. Save me some $storage place is priced fairly units are clean and it's right…read morebehind the police station in Galt ..awesome

I had to come and leave a good review for American River Storage because Scott and Lawrence gave me…read morethe best customer service. They are so friendly and welcoming, truly a pleasure to do business with. They also take excellent care of the grounds and the units. It's the cleanest and most well maintained storage facility I've seen. They have reasonable prices and they thoroughly explain the different unit options. I highly recommend American River Self Storage.

I've been with American River Self Storage for nearly a decade.This month marks 10 years -- and…read morethat alone should say something. I've never had an issue with my units, the grounds, or the overall safety of the facility. I genuinely enjoy being here. Over the years, I've referred many people, and at least four of my immediate family members currently rent units here as well. Office management is amazing Scott and Lawrence deserve real recognition. Scott is the on-site backbone of this facility -- the one you see constantly staying on top of the grounds, making sure everything is clean, maintained, and running smoothly day in and day out. His customer service is phenomena; he's dependable, consistent, patient, respectful, and always willing to assist. Lawrence is also phenomenal to work with -- professional, helpful, and always clear when handling anything that involves paperwork or questions. Together, Scott and Lawrence make the office run the way it should, and they're a major part of why I've stayed loyal all these years. When I need something done, they make the process simple and straightforward, every time. To be transparent, I do avoid dealing with one staff member: Ian. My interactions with him have been consistently difficult. His tone comes across condescending, like you know less than you do and he tends to complicate simple requests instead of clarifying them. A recent experience -- I was moving things between my two units and using the electrical outlet on the wall. I'd been plugged in for about two and a half hours with no problem, and then 45 minutes before closing Ian suddenly came out to tell me I wasn't allowed to use it. So it took 150 minutes for you to realize and address the issue. A few days later, I called to ask if they stil had any larger unit I oreviously discussed with Scott available so I could consolidate, and in the middle of the conversation he repeats, "And just to remind you, you also can't use the electrical outlets." At that point, it felt unnecessary. I heard you the first time I'm an adult, I understood it, and repeating it came off exactly the way my experiences with him usually feel. Aside from that, this facility has been nothing but dependable -- clean grounds, secure units, and reliable management. I've been here almost ten years, I currently have two units, and I don't plan on going anywhere else. If you're looking for a storage facility you can actually trust long-term, with staff who genuinely take care of their tenants, ask for Lawrence or Scott. They're the reason so many of us stay loyal to American River Self Storage.

Quick, easy move in, then was able to get a cheaper unit after several months and that experience…read morewas just as easy to transfer into with no issues. They are very clean (came from a place infested with mice... YUCK) I've had zero issues with anything there. I wish they did stay open a little later due to work hours but I make it work when I need to go. I'll stay here as long as I need to, very convenient also. PS... WE LOVED THEIR CUSTOMER APPRECIATION PARTY THEY HELD last year! Thank you for thinking of us too!

Great facility...clean and secure with easy access to all the units. The staff is phenomenal! We…read morecalled from LA prepping for a move and received so much support and assistance which made it a seamless transaction. They know their business! Please contact the facility manager-Jennifer Johnson- you will not look elsewhere!