Update 2026/03/05:…read more The maintenance issue was resolved on March 2, 2026. After I posted the February 26, 2026 review (see below) and emailed multiple people at Onyx Capital Management on February 26, 2026, Mr. Zachary G., the maintenance manager, personally intervened, reviewed my video evidence accurately, apologized and took full accountability for an initial vendor error. He ensured the repair was completed promptly and followed up with professionalism. I am updating this review to reflect that the operational failure was eventually corrected. However, I am raising this review from a 1-star to only a 3-star rating because the administrative process remains a concern. The general manager, Ms. Victoria L., prematurely dismissed my concern and deleted my community post shortly after it was uploaded. She also posted a public comment stating that the lamppost had been fixed, based on an inaccurate assessment of my video evidence. Furthermore, she did not reach out directly to clarify or correct that public statement once the error was identified. While the maintenance leadership is professional and capable, the administrative side of the business still has significant room for growth regarding transparency, due diligence, and resident communication. ------------------------------------------ Feb 26, 2026 My HOA has Onyx Capital Management as our management company. On 11/28/2025 I submitted a maintenance request for the replacement of a lightbulb of the lamp post facing my rear door. As for 2/26/2026, almost 3 months later, the lightbulb is still not replaced. I sent video evidence that it is not fixed. They replied with a photo of a working lamp post, not the one that is broken. Thus far, this company has FAILED miserably at keeping the promise stated on their company website: "At Onyx Capital Management, we set the utmost standards to provide care, support, and quality to our homeowners and Board Members." I have sent multiple emails and called a couple of times. I have been patient. But this latest replay is the last straw. Onyx Capital Management's failure in this case is completely unacceptable. ------------------------

I'm President of the Cobblestones At Chestnut Hill Homeowner Association and contacted Onyx when…read moreThe Board decided to end the management contract we inherited. I was comfortable negotiating terms with Vicky and Zach and I knew they understood every concern and past mistakes the new Board didn't want to repeat. Our Onyx contract is still only 4 months old but after our community town-hall tonight, The Board and and community have expressed nothing but praise for our new management company. Our files, documents, investments, and our money is respected. The quality of work contractors they have recommended and brought to us have exceeded expectations. Onyx is who you MUST use for management If you are a mindful, honest, and caring HOA Board that wants to move your neighbors to be excited, activated, and hopeful.

I own a condo on Valley View Condominium that TMK Property Management & Consulting, LLC managed…read morefrom 2020 The worst management company I ever had to deal with in NJ and that says a lot considering management companies are usually not great. Almost feels as if their main goals are actively trying to make things more difficult for you and your tenants In just 1 year, they totally mismanaged and destroyed the Valley View Condominium finances The HOA increased 260% from 2020 to 2021 It's absolutely absurd the company is still in business

From the owner: TMK Property Management & Consulting, LLC provides quality property managament and consulting…read moreservices. We strive to demonstrate individualized attention to our Community Associates, all the while providing the utmost excellence in service to our homeowners and Board members. We are here to share our expertise in managing services to help your Community Association.

From the time I received my first letter informing me that my family was selected from the waiting…read morelist, Kelly Collard was there for me every step of the way. With all my emails and voicemails, she always responded in a timely manner. Considering all the applicants she has to handled, I never felt as if I was a bother. Thank you Kelly for your help during the process. My sons and I are so happy to move into our new home on Nov 1st.

Dear neighbors, I…read morehave owned a townhome in Montgomery Woods since 2007. Served on the Community's Homeowner's Association Board for many years. I was concerned when I was on the board that the community was not getting the sufficient attention it deserved from the current management company as well as the landscaping vendor they were employing. In my opinion, in the past year if so, both situations gotten worse and need urgently addressed by the current board. I have put in a handful of maintenance request since I lived here and submitted 4 recently on March 17th. Two were simple landscaping requests for the front of my house- lawn reseeded as large parts are bare (happens quite frequently) and to have a tree checked missing a lot it bark. Zero communication about or action on either despite me checking on it yesterday. The landscapers came today and "spray-painted" 5 neighbors lawns thought (as well as parts of the street) and it looks terrible. Another request I did hear about was replacement of my front deck/landing which is looking very worn. I was told I was in the "current phase" and that the vendor "would complete as many decks as possible this year" but no info was provided on when that work would take place and if mine would be replaced this year. The last request was to have 4 formerly beautiful shrubs on the front of my home replaced that the current and former landscapers pruned down way too low so the shrubs are dead and/or misshapen. Apparently they can only remove as the shrubs are the owners responsibility (despite the landscaping company the management company employed being the one who due the damage). I am considering spending my own money to fix it all even though this is the management company's responsibility. I feel we deserve much better service from the management company and landscaping company for the money we pay in monthly dues and would strongly urge the board to consider replacing both ASAP.

Adolfo and his team are wonderful to work with. They are professional, responsive, and incredibly…read morethorough from start to finish. Everything is handled with care and attention to detail, and the experience felt seamless and stress-free. It's clear they take pride in their work and genuinely care about their clients. I wouldn't hesitate to recommend Adolfo and his team and will absolutely work with them again.

I first met Adolfo 8/16. Since then, besides taking care of my lawn, his team has planted large…read moretrees, leveled my walkway, and painted my living room. He and his team are professional, responsible, and fair in their pricing. My wife and I highly recommend him.

Recently had an issue with my furnace, which had started making a sound like a train coming in…read more Called Princeton Air, who had a technician (Aaron, who also looked at my cooling system when I moved in) come out in 1 day. He let me know the issue was my inducer, and he lubed it up and gave me a quote for a new inducer. He said the inducer could last through the season, or it might break soon. He also told me to add some WD-40 (which he didn't have handy) and that it might help prevent an issue. Week and a half later, the inducer broke and I had no heat. Erin in the office helped coordinate sourcing the replacement, which was delivered in less than 24 hours, and Aaron and Francis (another technician) were on-site by 8 a.m. the next morning to make the replacement and confirm operation. Its tough to beat that level of response, it was Amazon-like. Just wanted to give a shout to Aaron, Francis and Erin, all who provided exceptional customer service through out this issue. They also helped me sign-up for the yearly service plan with Princeton Air, which I originally thought was a bit expensive, but gave me 15% off the inducer and the original visit from before I had signed-up.

I recently purchased a new Carrier HVAC system for my house from Princeton Air. Unfortunately, I am…read moreextremely dissatisfied with the installation after spending $26,000 for a new system. The first system they installed was the wrong size. I had to wait almost a week before they reinstalled the correct size system. Much to my dismay, the second system isn't working either. I called into customer service and asked to speak with a manager, I was told there was no manager to speak with. The customer service representative said another repairman would be out this evening. Waiting on that repairman now in my very cold house. I am now a completely dissatisfied long term customer that regrets going with Princeton Air. I will update this post when/if they correct the problem AND I have had an opportunity to speak with a manager. Update 12/15 - Happy to say PA has my new HVAC system working now. I spoke with a manager this morning and he went out of his way to make things right. Update 1/16 - two repairman were out twice yesterday. The first one said it was the thermostat was faulty. That was the third thermostat they put in. Heat was working when he left only to quit working a few hours later. Another repairman came out later in the evening and said the problem was the filter. Evidently it was too big for the system. So he changed the filter to a smaller size. It's working again, for now. Unfortunately, I have lost confidence with this company after having used them for years. Their quality seems to have gone out the window after recently having merged with Weltman Home Services. Think twice before you use Princeton Air!!! Update 1/31 We woke up this morning to a cold house. The thermostat said 65 degrees. When we turn up the thermostat the unit seems like is shutting down. Called customer service and they said someone would be out today. They couldn't give me a time or even a window as to when they will arrive. I am beyond fed up with Princeton Air. My next step is to get an attorney to see what I can do legally.

I have to agree with the other reviewers about this management company. Have been in my place for…read more6 years and have found them to be rude and uninterested in performing their duties. I called 3 days ago about a problem I have with my property....still waiting for a return call back. Its not an emergency but one would think after three days somebody could return a phone call. Meh. I've experienced better. Hopefully my community will look into another management company when this contract is up. Update: 2 phone calls and 1 Week later and no phone call back. Update- weeks later....no call back. I guess they will call me when they don't receive my payment.

If I could rate them less than a 1 Star i would. They are the absolute worst management company i…read morehave ever come in contact with. Completely negligible in the handling of any property. Money is not handled properly, complaints, maintenance, owners/renter issues not addressed. Basically thieves. If anyone is looking for a company to manage their property PLEASE do not hire them. You will be 100% sorry. We are currently trying to dig out of their 'management' or lack thereof at a property. I do not have a single nice thing to say about the.

Mem is very responsive Martin is on top of issues , Comunication needs a bit of improvement…read moreotherwise recommending Mem as your property mangment company.

When I moved here, I saw the reviews were super low and I was a little resistant to move here, but…read morethe price of the condo I was into was so low on I couldn't resist. Now realizing why the price was so low I understand now years later. The homeowner I purchased from was so desperate to sell the place he didn't care how much he sold it for he just wanted to get out. I moved here 10 years ago and never once have I received an email response, a callback, or a letter back, from this management company. When I moved in they sent me statements in the mail list I paid via bill pay each month a week early through bill pay through my bank. Hearing through the grapevine by other people in the community, I realized there was a lot of problems here. I understand a lot of people go through a lot of other issues with dealing with renters. Most of us on here. Most of us don't care about speaking to others or ask others to deal their problems. We have no pools. We have no community areas. We have is lawn maintenance, which is done at a very abysmal rate. When the snow hit a few years ago, all of us had to pay $500 each for snow removal at the last minute for one day of snow which they only came two days later to remove it.. since then, we have never had snow removal come on the day of the snow or even the day after. It's always at least two days later. There were times were the snow removal company destroyed my garage and they still ignored me. Our association fee was $250 a month for the duration of me living here about 10 years. Neighboring condo associations around us charged half the price and yet had numerous pools, playgrounds, and community centers. We have none of that. I have tried to contact them numerous times and not once have they ever answered my emails, text, phone calls. I didn't have a problem with them until they stop sending me my monthly bill. I am usually good at sending my check every month so it didn't alarm me. It wasn't until a year later that I noticed that I got a letter in the mail from a collection agency/lawyer company. I found out that I was sending the bill a week before hand but they weren't cashing it until it was late and I accumulated a $25 late fee every month for a year and it went into collections. i never heard from them only the bill in the mail from their Lawyer. Not once did they reach out to send me a formal warning or a letter. They knew that I lived here, but couldn't even send anything. I reached out to them and sent emails asking for a statement. It is now eight years later after those fees and I still have not gotten one response from them. All I asked for is a statement of how much I owe and they have a public number for everybody to contact them, but they never answer. When you leave a message, nobody answers and nobody calls you back. I can see now that they have one guy that just respond to everyone to try to make them look bad to save face. Now reviewing and collecting all my information and evidence, I will be contacting my lawyer. This condo association has been given bad reviews for the past 10 years and nobody done a thing about it. I'm not wanted to sit back and let somebody take advantage of me. I'll be damned if this association takes advantage of me anymore. We now have the whole community revolting against them. We're talking to my lawyer and they will be hearing from us. I'm not a Karen, not normally anybody that complains about anything, but living in this expensive economy and seeing the comments here from the association just proves to me that this needs to be handled. apparently the other residents have said they keep raising the condo fees for no reason and don't tell anyone. I have never once received any letter or ation from this property management. I even paid top dollar for further bylaws and not even received a copy. Still... 10 years later... hear nothing... maybe this will review Will sparks their interest into actually returning my phone call/email/response to anything....

Out of all the professionals I known throughout my 30+ years in this industry, Associa Mid-Atlantic…read moreteam really cares and if they know your concern, even the Branch President and Vice President are hands on. Even the VP of development is there to assist as well. Overall, there is over 50+ years of experience and the entire staff are always willing to help and if they do t know the answer, they are committed to coming up with a resolution through satisfaction. Definitely recommend this company to anyone that is looking for a career or any Association looking for a good company to manage them. Thank you.

If we could give this company no stars we would. it's unbelievable that it's your job to make sure…read moreall certifications are up to date yet our FHA certifications lapsed because they "didn't know". This option for buyers is huge in this type of development. Also, response times are so slow.. that's if you even get one!

Donna was very positive and upbeat and readily accepted the challenge of listing my 100+-year old…read morehouse in Trenton. I was impressed by her professionalism. Because we were moving right away, she handled helping us fix up the place, helping to price/find contractors, and ensuring they had access throughout. Once we got through that part, she staged, listed, and held some open houses. And to make a long story short, it didn't take long to find a buyer thanks to all that, even though it's not the hottest market. She and her colleague Kevin were indispensable in dealing with the City to get through all the paperwork and inspections and what not. They definitely went above and beyond. I am happy to recommend her and her team.

From the owner: Specialty Areas: Luxury Collection Specialist, Certified Residential Specialist (CRS), Seller…read moreRepresentative Specialist (SRS), Accredited Staging Professional (ASP), e-PRO, certified USAA Specialist, Historic Homes Specialist Works with buyers and sellers!