can't say enough good things about Todd from Pohaku Towing! What started as a total nightmare morning turned into a smooth and stress-free experience thanks to him. He arrived quickly, handled everything with ease, and went above and beyond to make sure I felt taken care of. read more

THEY DRAGGED MY CAR UNDER THE AWNING OF THE DODGE DEALER CAUSING $2100 worth of damage AND REFUSE TO PAY!! When I reported all the photos of this along with the estimate from Kauai Collision Center to Sam, the owner--HE ACCUSED ME OF FALSIFYING the Kauai Collision Center's bid...! I then got the manager from Kauai Collision Center to send them directly an email back stating the estimate was legitimate. There were several witnesses including the service manager, who texted me right away when she saw the tow truck driver drag my car approximately 25 feet across the awning scratching the roof of my car. She and other employees are all witnesses. They are SHADY but do whatever they want because they are literally the only tow service that Geuco uses. The drivers have been loud and rude, yelling at me and my neighbors before. I have asked for reimbursement for the damage several times and they completely ignore me and have refused to pay. read more

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Ramah was great when we got locked out of the car! Super friendly, came as soon as possible, and got the job done! Insurance told us it would take an hour but Ramah got there in 10 minutes. Great customer service, highly recommend. read more

Pohaku charged $9, 319 for what should have been under $400. They charged $1,600 for clean up. But I have pictures showing small debris everywhere. They charged $1200 for "Polution Control" taking up dirt that might be contaminated. But I have pictures of the site showing only grass. No one gave me an estimate! Just a bill over $9,300 when the van was removed. I called their office, but other than the receptionist, no one would talk to me. read more

Tod was suuuper helpful and made my headache disappear. Timely. Great communication. And super friendly. 10/10 experience.

Big Mahalo to Pohaku Towing for pulling over to help when I hadn't even had a chance to call more than one person to help with yet another pothole popping my tire! Super sweet. Thank you for your excellent service. read more

Pohaku Towing - Done quick and outta there! Great job! - Towing Near Me - Kapaa, Hawaii

Needed a last minute tow and Todd from Pohaku called me within 2 minutes and arrived in 5!!! He was very prompt and understanding that I had to spend a few minutes to take my stuff out of the car He was great! I'd definitely use Pohaku Towing again! And ask for Todd read more

Fantastic towing service. Our Subaru's clutch died as we were driving uphill on 50 south. After pulling over to a grassy spot, and requesting emergency service, the tow truck arrived at the promised time. The driver is very professional and he delivered us and our car to Subaru in Lihue. I cannot thank him enough for his courtesy and for his concern for us and our car. Mahalo! read more

Their service was AMAZING. Dropped my car before work and was completed by the time I was done

Ramah responded to our Roadside Service request through USAA after our car stopped working. He was very friendly, courteous, efficient and knowledgeable. He kept us informed as to his whereabouts, quickly help return the rental. We are completely satisfied with services provided by Pohaku Towing. read more

Ramah was awesome he has helped us twice and was great both times. mahalo nui brother!!

i was amazed at how fast the technician Ramah showed up to change my tire.He was fast efficient and courteous. Super well done job!

These guys SAVED me twice!! I hit a pot hole at 4:30 in the morning and blew out both of my tires. I thought I would have to wait for a tow complany to arrive for hours but Samson from Pohaku Towing arrived in 15 minutes! He even drove me to my work, dropped me off and then drove the truck to the Auto Repair Shop to get my car fixed! What a life saver! The Second time I needed a car towed to get disposed at the local dumping station. Samson came again to the rescue! He towed my car from one town to another to meet me at the dumping station. He even helping me take off all four tires to salvage and reuse them. Each time they went above and beyond to help out. I didnt expect everything to be as easy as it was and they got my car back on the road that day. Amazing. Really greatful for all there help. I highly recommend there service!! read more

Pohaku Towing was dispatched by State Farm for emergency roadside service on October 11, 2023. I contacted the driver, Arthur, because I couldn't stay with the vehicle. Arthur provided excellent customer service, and quickly towed my car in for service, even during rush-hour! State Farm told me it might be two hours or more, he had it taken care of within 30 minutes. Such a relief! Thank you Pohaku Towing I will recommend you to all my friends. read more

Fast efficient service was through our insurance set up service a nice guy named Ata called us up to let us know how fast he was going to be there. Was there in no Tim took mins opened door read more

These guys showed up on the scene of my accident and were super helpful. Thanks Atta for awesome service!​​​