Noah took a messy situation and turned it into a great experience…read more He really went above and beyond for us. Everyone in the Ludington location was very nice, we made it home with our new RV and ready to hit the road. Thanks again to Noah and Bill, Ludington is lucky to have you.

We bought a unit on 5/11/26, had it delivered and had issues right from the start, including 1 that…read morewe were told would be fixed before we took delivery and we were lied to also door won't close, no hot water and unit damage that was done at dealership all not done numerous emails and texts they bend over backwards to sell u a unit but once you sign your shit out luck don't buy from here.

No appointments available for the next two months, don't answer phones…read more Do not waste your time.

From the owner: Jensen's RV Center of Cadillac is a family owned and operated RV Dealership. We pride ourselves…read morewith great customer service, and it shows in the referrals we receive. From RV sales to a our parts store and service Center we can help with all your RV needs. And best of all "We Sell Fun Treat Yourself to Some". Come see us today.

I purchased a used couple year old camper from them, they tried to get me to pay 499 to have a walk…read morethru of the camper and make sure everything worked. I told them no after the salesman admitted they already verified everything worked during the trade in process. The salesman said he would still have someone help show Me how things work when I picked it up because he was off that day. The only thing they did is attach the plate to the camper then disappeared. Didn't even help me back up to and hook it up. I was told because i said no to the 499 rip-off they couldn't help me. I had forgotten a safety pin for the hitch and was surprised to hear the discounted price of 8 dollars from their store. You can buy the same one for 2 dollars at any hardware. Good camper, terrible experience! Will NEVER go back. And NEVER recommend them to anyone else.

My camper was 2 months old and we had problem with it pulling hard, overheating our Yukon…read more Inspected, Lt. rear brake extremally hot (the other three rims/brakes warm) called no help, had to snip wire to Lt. brake and it pulled much easier, brought to service and they inspected and found no problem or evidence of a problem and presented a bill for $139.00 which they said they would eat. Camper is now 3 months old, pulls hard & Lt. rear brake still very hot. KZ RV would not help either. Guess I'll buy my own brake assy. for $53.00 on amazon and replace it. I Just wanted my camper fixed!

Bought new rv from nature and me a year ago may. Had AC unit replaced and now new one went bad in…read moreJune. Contacted dealer and haven't had anything done yet. They set appointments and never show up. I contacted them every week and I'm told they'll get back with me but never does. This is the third RV I've purchased from them. This is how they treat their customers??? This will be the last.

We bought an Airstream Rangeline here. Great service dept that is very responsive to calls we made…read morefrom the road. New facility for Airstream is great.

Purchased my Cougar from them and had a great buying experience, this is in 2019. as the R.V. has…read moreaged a little we had some items that was not working correctly. Took it back to them and they performed all the needed services and went above and beyond to make the R.V. what we needed it to be. John Hill

I tried to buy a 2021 Keystone Carbon 5th wheel toy hauler from Lakeshore RV this summer. It did…read morenot go well: Lakeshore defaulted on the deal in the midst of the purchase transaction, after keeping my wife and me waiting for 3 hours without explanation or apology. This despite having a signed Purchase Agreement and deposit with them. Background: We're easy customers, well-qualified, and the super low-hassle type. We did our homework, and found the exact model we wanted in stock at Lakeshore (Keystone Carbon 358), contacted the dealer, agreed on a price and trade-in, and got approved for financing via the dealer. We had planned to trade in our beloved 2008 Keystone Laredo - the trade-in number was not great, but good enough to make the deal worthwhile to have the new unit for the 2nd half of the 2021 camping season, and it would save us the bother of having to do a private sale. Lakeshore was also not able to help us with our hitch - we needed a new adapter plate for our wonderful Pullrite Superglide. Reason: "We don't do anything with hitches." Strange for a volume RV seller. After a long search in finding the right hitch plate (since I also am not a hitch specialist or RV dealer), we were ready to sign and do the deal. We cleaned out our Laredo 5th wheel, brought it to Lakeshore at the time of our appointment, and met our salesman. He "had to take care of few things" and asked us to pull our trailer around to the service department. After three hours in the waiting room, he asked me to step outside to speak privately (why not in his office?). - "They don't want to take your trailer in trade." Me: "What? Why? Are you saying I mis-represented it?" - "No, not at all. My guys just don't want it. We can still sell you the new one at full price (without your trade). I'm very sorry." What "guys?" The salesman was literally the only person who ever spoke to us. No one was around to give us an explanation, and there was no effort to re-negotiate the trade (which I probably would have agreed to). This unexpected ending happened after we were largely ignored for three hours. We sat in the waiting room, looking all very happy-new-customer-like, but no one came over to us to greet us, offer us coffee, or explain the wait, other than the occasional run-by by our salesguy telling us "I'm working on it...". For us, Lakeshore RV was a strange, almost empty and very odd-feeling place. We walked in and out of our new coach several times, and no one took any time to say hi or even make eye contact with the smiling couple clearly anticipating their fun new purchase. Dealing with Lakeshore RV was not a good experience for us. So we had a 300-mile drive (towing our current RV), an entire day wasted, and 3 hours sitting in their waiting room (without being told why we had to wait) when were literally the only customers in the place. My guess is they never wanted our unit, and hoped that "new buyer fever" would overcome us and we would do the deal for the full price. We've not heard from the dealer since then, so the bad taste from our poor experience from Lakeshore RV remains. The attached photo is right from their website. It's a lie.

Review of General RV in Wayland, Michigan…read more We recently had the pleasure of working with General RV in Wayland, Michigan, and overall, it was a very positive experience. Here's a detailed breakdown of what stood out and a few areas where there's room for improvement. What Stood Out Wide Range of Options: General RV offers an impressive variety of choices, from their "Keep You Camping" program - considered an "industry differentiator" because it prioritizes your ability to use your RV during peak camping season and educates owners on what truly needs immediate attention versus what can wait - to various extended warranties. Their willingness to work with customers and tailor options to individual needs really sets them apart. Exceptional Team Members * Marcus (Salesperson Extraordinaire): Marcus was fantastic. He patiently answered all our questions and helped us secure a great price. His expertise and knowledge of the industry as a whole, honesty and friendly approach made the buying process smooth and enjoyable. We appreciated all of his tips and tricks while test driving and found his insight and attention to detail refreshing! * Justin (Financier and "Cliff Talker Offer"): Justin was incredibly patient with all our questions, especially when we raised concerns about General RV's service department Yelp rating. He walked us through the financing options clearly and helped us understand everything thoroughly. * Aaron (Parts Specialist): Aaron was straightforward and helpful, providing a clear list of must-have, nice-to-have, and cool items for our RV. His no-nonsense attitude was refreshing and very useful. I love that he did not try to sell us things we didn't need and answered lots of questions about water systems and electricity! * Jim (Walk-Through Expert): Jim gave us a thorough walk-through of the RV and explained all the features in detail, ensuring we felt confident with our purchase. * Andrew (Insurance Specialist): Andrew was amazing at finding the best insurance coverage and deductible combination within our budget. His expertise made a complicated process much easier. * Front Desk Team: The ladies at the front desk were attentive and helpful throughout. Even though they initially spelled our name incorrectly, they quickly fixed it and kept the atmosphere light with some friendly teasing. Areas for Improvement While the overall experience was great, the cleanliness and attention to detail inside the RV could use some work. There were small issues like the time wasn't set on the clock, dried chunky caulking around the outside lights and smeared on a window, and a receptacle so dusty that I initially thought its color was off. Improving these small details would elevate the customer experience significantly. Final Thoughts General RV in Wayland offers excellent customer service, knowledgeable staff, and a variety of helpful programs that make RV ownership easier and more enjoyable - especially for a first time buyer. With a bit more focus on the finishing touches and cleanliness, they would be absolutely top-notch. I highly recommend checking them out if you're in the market for an RV.

I do not recommend this dealership…read more First, the coating package is a complete scam. They advertise one price, but once all the additional fees are added, you end up paying almost double. Save your money and don't buy it. The sales process was also very disappointing. The salesperson kept adding extra products and services, making the final price much higher than expected. I felt pressured into purchasing things I didn't really need. The biggest issue was that the salesperson assured me my current truck was capable of towing the camper. After I took delivery, I found out that wasn't true. I ended up having to replace my truck just to tow the camper I had purchased. I feel like I was misled, and that was extremely frustrating. To make matters worse, the very first time I used the camper, my vacation was ruined. The fresh water system appeared to be contaminated, with what looked like bug eggs in the water tanks, and the water coming out of the faucets had a terrible smell. I had to spend a good part of my trip on the phone with customer service trying to get help. Unfortunately, the customer service experience was just as disappointing. The representative I spoke with was rude and unhelpful, and the woman at the front desk treated customers with very little respect. It felt like they didn't care about resolving the issues after the sale. Overall, this has been one of the worst purchasing experiences I've had. I would not recommend doing business with this dealership. I hope my review helps others avoid the same headaches, unexpected expenses, and poor customer service that I experienced.

All I can say is WOW! We had amazing service at All Seasons. Our sales person Tyler and his new…read moretrainee Jay were instrumental in finding us the perfect RV for my husband and I. We had a list of criteria a mile long and they found two RV's that would fit the bill. It was easy to work with Mike in the finance department too. We owned a smaller camper for seven years and just stopped randomly to see if we could find the "perfect" camper to get an upgrade. We purchased that day! Super happy with the whole experience and we would both recommend them highly.

I can't even give this dealership a review rating because it doesn't even deserve a 1 out of 5…read more Bought a Rockwood from them in 2021 new. This year some cosmetic things needed to be addressed so service told me that Rockwood would cover the labor. I took it in to get the work done along with getting the slide adjustment done. None of the warranty work was completed correctly and the slide adjustment was done wrong. The repair technician adjusted the extended limit so it went out to far and almost ripped the trim off the interior frame around the slide. I ended up watching a YouTube video so I could fix it myself. I'll never deal with this place ever again.

Called and talked to Jerry in the repair shop. He told me to send him a picture of the lock system…read moreI needed replaced. Never heard a word from the guy again. Poor costumer service. Poor.

Our camper was bought from camping world. First time using it and full of issues. In the middle of…read moreour vacation stopped in here and quick service and new mother board for my water heater! They saved my vacation. Thank you!!