We had black smoke coming out our chimney we called Cabans and Felix came out within ours to help…read moreus. He cleaned our hot water tank and oil tank up and serviced everything. I could not have asked for better service I'm so thankful for the amazing work and service provided. I will recommend to all my friends and family!'

From the owner: Caban,s Heating specializes in Residential HVAC repair, installations, emergency services, hvac…read morereplacement, thermostat repair, furnace repair, boiler repair IA products ( Indoor Air)

We have been customers of Berkshire Heating & Air Conditioning for several years, and have had very…read moregood service in the past. However, today I would like to highly commend the visit for a PM that Jayson performed. He provided a 2 1/2 hour service inspection which was extremely thorough and comprehensive. His knowledge is outstanding and his professionalism is to be noted. He answered questions so that I could understand them and he truly explained everything he was doing throughout the inspection. The company is certainly lucky to have a technician of his caliber. Vicki S.

My autistic daughter is a longtime customer of Berkshire, with an expensive plan. Her Lennox gas…read morefurnace needed a new fan motor at a Berkshire quote of $2400. There was no negotiating on that price, even mentioning the price of gas to travel to Springfield,MA from West Springfield! Seriously! We sought out a separate quote with a local company, and the job was done quickly for $1600 including the new fan ordered from Lennox. I see a big problem with Berkshire 'abusing' the trust of longtime customers who expect they are in good hands. Other people at the Hampden East complex Nassau Drive have reported dismay with Berkshire and urge customers to go elsewhere. Thought you should know. Barbara Dautrich Carol Dautrich 98 Nassau Drive Springfield, MA. 01129

Ray spent two months trying to fix an in issue with a gas forced air heating system. After several…read morevisits and changing boards nothing was fixed the furnace had to have a jumper in place on the board to at least function to put heat out. Charged an elderly woman over 3k for parts and labor and still did not correct or even have a good bead on what the issue was. I would avoid him at all costs

worked at my 77 year old mothers house. Charged her $280 was there 30 minutes to do nothing because…read morethe next day Boiler isn't working. Then he is telling her to bang on the part to get it going again and he will order a new one!! $600 next day and another almost $600 labor. Why would he not have told her to order it straight away? on the contrary he got her for more labor and let her worry if it's gonna quit? And it did!

First time using modern heating and AC. A company installed a brand new boiler with furnace oil…read moreburner. I found them to be efficient. Only two days to install the complete system. The owner loaned to me a space heater until the job was complete. I only have one request from the company to use drop cloths as not to make a mess on their future projects. The owner, Chris was in touch with me from beginning to end of the project. I appreciated that very much. The two technicians that came over to the house were very polite and helpful. Will I continue doing business with this company? Of course I will and I think you could too. I would like to keep a good relationship with this company.

We had them replace our furnace with a heat pump at our home in Longmeadow. He even helped me fill…read moreout the impossibility difficult federal and state rebate forms and we actually received a check to offset the cost. His crew was great. The whole process was the easiest repair/replacement that we have experienced in decades of home ownership.

Do NOT use them for WAP low income. All they care about is making money off putting useless hvac…read morestuff in house that did not need it. They did nothing to help me at all. All they did was screw me over and try to make money for themselves. It would have ended up costing me money to fix all the cosmetic problems they left in my house after they got what they wanted out of me. Thanks for nothing!!!!!!!!!

I just don't understand why folks don't even bother to reply to your inquiries…read more I asked for a quote from them and no one replies. Another crappy business.