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    Polaris Blacktop

    5.0 (1 review)
    Open 8:00 am - 5:00 pm
    Updated 2 months ago

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    13 hours ago

    Quality materials, professionalism, and integrity. It's all there!!will be recommending!!

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    Ohio Basement Authority

    Ohio Basement Authority

    3.3
    (19 reviews)

    We returned from vacation and found a large separation next to our sliding door (between the door…read moreand the brick). I had four companies come out to evaluate and the evaluations ranged from "it's seasonal I would wait and see after the ground gets rehydrates" to it is something that needs taken care of today". We chose Ohio Basement Authority because their approach was based on actual information and a bit of science. I must say they were not the least expensive of the options, in fact they were the highest. However I wanted to fix the problem and not have to worry. We were informed the wall had dropped about an inch across the 25ft length. Without going into great detail, placing piers to stabilize the wall was recommended and we agreed with the solution. The team (Bradley R. and Jacob P.) that came to do the work were knowledgeable and professional. They introduced themselves and asked if there was a problem starting early. Then they began work as soon as they could, they had to go get a smaller backhoe to fit through our gate. They kept us informed throughout the process and were respectful of the space. This is a very invasive process digging down to the bottom of the foundation. The pile of dirt was amazing as well as the trench it was extricated from, but again they attempted to keep the mess minimal (which is not possible). After completion of the pier placement they filled in the trench and leveled the massive dirt pile the best they could, we will have to wait for some settling to get a final leveling. I would definitely recommend Ohio Basement Authority from the sales team to the installers they are geat.

    I wish I would have gone with someone else. I had a garage foundation that was lifted. I feel like…read moreI got taken advantage of with extra pressure sales that were 6k over the original quote. The work was done in November. Now I am dealing with a huge mess in the yard and spending more money to get that fixed and on top of that, I see where they cracked the foundation/footer on the outside. Working with them was a mess. There does not seem to be a central person to answer questions. The garage never really got leveled but at least it's not supposed to sink anymore and is stable. It's supposed to be guaranteed but who knows? Don't be fooled by the ads. They make everything look nice in the ads but I still have a giant crack that's now filled with foam. I mean, it's a detached garage, but still...Do some looking around and NEVER let anyone high pressure you. Lesson learned.

    Ryan's Sidewalk and Patio Repair

    Ryan's Sidewalk and Patio Repair

    3.0
    (2 reviews)

    We hired Ryan to rebuild our front door stoop last fall (2023). It's a simple two steps with two…read morepatio pads. Roughly about 6' x15' in all. Having him out to inspect and quote the job and communicating on what day to do it was easy went well. But almost immediately after the pour, everything started to become a headache. On either side of the main pad, the edges began to crack crumble within a week of the pour, exposing one of the rebars in the pad. I told Ryan and asked him to come out and fix it, he mixed some concrete in a bucket and just spackled it on to reform the edges. I've now learned from other concrete experts that that's no way to fix the issue. You can't spackle concrete to concrete because it'll just fall off. Which is exactly what started to happen within a few weeks. We also noticed a few holes on the side of the stoop where the concrete had just simply failed and fallen apart. I communicated with Ryan that I was very unhappy with the quality of the pour and would like him to redo it. It took quite a bit of back and forth before he finally agreed to do redo the top pad in the spring, as the weather temps was becoming unfavorable to pour. He refused to redo the lower pad and steps, where the gaping holes where the side meets the ground is. Come spring time, my wife and I discussed how when we had demoed the old porch, we had discovered rotted wood on the house into the basement and we had to have extensive reconstruction and water proofing done before the new porch could be poured overtop it. We were worried about when Ryan would demo it, it becoming damaged and having to go back to square one of having that repaired again before being able to do concrete. I brought this up to him and asked what he thought, and he couldn't guarente being able to take out the porch without ruining what's below. Ultimately, because we were already thousands of dollars in the reconstruction and water proof as well as the front porch, we decided we couldn't trust Ryan to do the job without damaging that and to do the job right and not have issues with the concrete again. A year later, the porch looks years older than it should. There's completely crumbled portions, there cracks on the pad, and holes in the foundation of it. While Ryan did ultimately agree to redo the top pad, he refused to redo the rest that also had issues. Ultimately, we would not recommend Ryan's Side Walk and Patio Repair to anyone because of the poor finished product we received, his hostility when we were trying to communicate the state the porch was in and express the need to have it re-poured. Finally, not being able to trust him to do the job right and take care of the waterproofing below, was the final reason we ultimately did not have him redo the project and would not recommend him to family or friends. When we communicated with him that we would not move forward with re-pouring it, mainly due to concerns for the waterproofing. We did not receive any cash compensation from the project.

    Ryan and his team did such a wonderful job installing a patio at our previous home, that I knew…read morejust the guy to replace our backyard patio, walkway, and steps in our new one! Ryan is super friendly, easy to work with, and does quality work!

    Polaris Blacktop - masonry_concrete - Updated August 2026

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