I cannot say enough nice things. Let's just say I had a hair emergency. "Another salon" left my…read morehair a dark, flat, depressing mess. I have several big functions ahead that had me wanting simply to "look pretty". I was running very low on time, sanity and patience...and through another very professional salon (they couldn't get me in quick enough, so they suggested Elle. Tara Hollier specifically ) I was referred here. Surely they must have thought I was a crazy woman with my lengthy rambling texts, (bad hair makes women crazy no?) but they were so polite and understanding over the phone, I knew I'd be in good hands. I was. Tara fixed the mess, and I left feeling just a tiny bit glamorous. (For a 48 year old sleep deprived grandma with a full time job and 2 hour commute...a tiny bit glamorous is HUGE!)

I made an appointment after work at Salon Elle for a shampoo, condition, dry, and style before a…read moredinner party. At the time I made my appointment, I informed them that I have extensions, so long thick hair. They booked my appointment with Brittlyn and told me it would cost $35. I showed up and Brittlyn took me straight back to wash. I had to let her know that with my extensions, it should be brushed out first, because I knew I would have tangles and getting it wet just makes them worse. When shampooing she hardly worked up a lather and didn't really get to my scalp, underneath, or ends at all. She put a little bit of conditioner, rinsed it out and grabbed a towel to dry. At home, I HAVE to use quite a bit of conditioner to help with tangles and make it more manageable. I asked Brittlyn to wash it again, as I didn't feel like she got my scalp clean. She repeated a similar shampoo method to the first time, skipped conditioner, and then grabbed at towel. All in all I was in the sink less than probably 5 minutes! At home this process takes me 10-15 min easily, when I'm in a hurry. One of the best parts of a blowout is the relaxing time getting your hair washed and scalp massaged, this just felt rushed and half done.  She was rough brushing my hair out and I felt awkward making any more "suggestions" at this point; as they weren't warmly received. She didn't get my hair completely dry, didn't put a smock on me, and didn't hardly use any product or ask for what I'd prefer or typically do. My blouse was visibility wet. She started wanding my hair while it was still wet. She didn't brush it out or tease it or bother to ask again what I wanted and then told me my total was $40. This is just a $5 difference and I realize I have a lot of hair, but if you're price is going to change from what was originally named; the appropriate business practice would be to inform your client before proceeding. The choice to continue at a higher price should be the client's decision to make. I had dinner plans afterward and had to go with a damp shirt and damp hair and it did not look salon fresh at all.  If my hair wasn't really clean, wasn't styled, and still damp? What did I really spend money on!? To make matters much much worse I reached out to the salon owner/manager, before leaving this review, back in November of 2018 to inform her of the situation and hoping for rectification. She apologized and told me they wanted to rectify it by inviting me back for the same service, complimentary, with a different stylist. Since November of 2018 I have been trying to get this so-called correction rescheduled and have been unsuccessful in doing so ....I understand that during the holiday season, things get busy, but I have given them ample time and patience. I always go to a salon for this type of service before choosing who to use for cut, color, and other services. Luckily, I only lost out on $40. Horrible experience, I wouldn't recommend.

I had a strange experience. I think I offended Melinda when I came back and asked for more…read morehighlights of course I paid for them. She left me under the dryer for 30 minutes with bleaching my hair and then put a developer And left me for 30 minutes with that on my head I had to text her cause she was doing other people's hair. I was burning. She wiped it with a dry cloth, left it there then looked at me and said I came in with dry skin scabbed across my forehead I did not so it was like she was saying what she was doing. And then she said she got her nails nice and sharp and she put a towel over my face put her finger into my eye, and I even told her that hurt hurts. I have a chemical Burns On my face and my eye. She charged me 168 the first time and another 168. The second time she melted my hair and burnt me. When I first went in, a lady looked at me and said good luck because evidently she was talking about me from what I was told that's why I know she was aggravated so she physically assaulted me within intent also a 16-year-old girl that I know went to her, and she left her under the dryer for over an hour with bleach on her hair. She was acting super neurotic so I text her when I left. Thanks Melinda. Best money I ever spent because literally she seems mentally off right now and she will hurt you do not go there. Thankfully, I did the text saying hey, I'm burning I know you said this stays on 20 minutes. I've talked to other ladies and they said you're never supposed to leave bleach on 30 minutes or developer on 20 minutes. and I had my body cam app on that I use for work when I clean houses and I stayed calm as she was doing these things on purpose. I made sure to have evidence of what she did because this is assault. I have pictures of the burns even the one on my eye, but yelp keeps deleting them. You'll have to go to her reviews online to see the pictures.

Suzan really listens to you. I have had several bad experiences and was leery to try someone new,…read moretoday was my second cut and it is just what I wanted! A friend had given me her name. Would encourage you to go to Prestige and ask for Suzan!

The nice lady new exactly what I was asking for and made it happen in my head. Great job very…read moreimpressed with the atmosphere as well.

Morgan Granger is THE BEST. I've been her client for years. She never disappoints and always…read morerecommends the best products as well. I don't mind the wait when my color is setting either because they have the cutest clothes and jewelry for sale in the salon as well. Who minds waiting when you get to shop ?!