I had a follow up appointment with Teresa Gibson this week. Everything went well. She is very…read morethorough and professional. She was familiar with my problems and offered several good pieces of advice. I would recommend Boice-Willis Clinic to anyone who is looking for really good medical care.

My HIPAA rights were violated by a receptionist at one of the specialist offices there and nothing…read morewas done. Or at least no consideration or concern was shown to me as they didn't think it was serious enough for her to be fired. She gained access to my address and brought her mother by my house, then lied about it! If she could go this to me and get away with it, how many others have been or will be violated?

9 am appointment, came in at 850 am, nurse took to the room at 945, it's 1055 am and still have not…read moreseen a doctor. Another patient came in and was told, oops idk why they told you to be here at 10 this doctor doesn't come in until 2:45pm. You can wait if you want? Really? OMG there is a revolving door of patients in and out for quick 10 minute treatments? I drove my son for 1.5 hours for a government scheduled appointment and I am sitting here for 2 hours and fifteen minutes and he texts me, "I am still waiting and haven't seen a doctor yet. IDK what's going on?" Totally ridiculous behavior for a professional doctor office. I say AVOID this place if you have a choice, they're completely clueless of the patients time. The women behind the desk have no discretionary voice and the door is wide open the room is filled with patients and we're all here listening to private conversations ‍‍

One of the very best decisions as a company to partner with VivaMed for our staff to have a local…read moreHealthcare Provider. Chris and his staff have taken the very best care of our people.

Dr. Titone and his staff were so exceptionally helpful to my husband. He went out of his way to…read moresee us quickly, run tests and refer us to a specialist. Exceptional experience after ophthalmologists seen six months earlier apparently did not use the normal standard of care which would have determined the issues earlier. High praise for Dr. Titone, who will be our new physician, if he'll have us!

My experience with this practice has been extremely disappointing…read more I initially saw Monique Lee in urgent care following a work-related dog bite injury to my hand. At the time, I was experiencing increasing swelling, pain, and concerns about the condition of my wound. During that visit, I had to specifically ask about removing the sutures so the wound could drain. I left the visit without being referred to the emergency room despite expressing concerns about the worsening condition of my hand. Later that same day, I presented to the emergency room because my condition continued to worsen. I was ultimately admitted to the hospital for about a week, underwent two hand surgeries, and was treated for a severe bacterial infection. Following my hospitalization, I required approximately 28 days of IV ertapenem therapy through a PICC line. Given the severity of the infection and the extensive treatment that followed, I believe the seriousness of my condition was underestimated during my urgent care visit. My most recent experience was equally frustrating. I arrived for my scheduled annual primary care appointment with Dr. Shandal Emanuel and was informed that I would not be seen due to an outstanding balance related to my workers' compensation claim. The balance remains unresolved because of an ongoing workers' compensation billing issue. I have been instructed by the workers' compensation carrier not to pay anything out of pocket while the matter is being reviewed, yet I have not been provided clear guidance on how to resolve the bill or confirmation that I would be reimbursed if I paid it myself. Despite explaining this situation, I was turned away from my appointment and denied routine medical care. During my conversation with the office staff, I was told that the doctor would not receive payment unless I paid the bill myself. While I understand the office's desire to be paid, I do not believe it is appropriate to place that responsibility on a patient who is actively involved in an unresolved workers' compensation claim and has been instructed not to pay out of pocket. I understand medical offices have billing policies. However, turning away an established patient over a disputed workers' compensation balance while providing no clear path toward resolution is unacceptable. Between my experience with urgent care, a hospitalization that included two surgeries and nearly a month of IV antibiotics, and being denied a scheduled annual appointment over an unresolved workers' compensation bill, I have lost confidence in this practice and will be seeking care elsewhere.

This is one of the best urgent cares I've ever been to. Ive been here a couple times and every time…read morethey are so nice. The ladies at the front desk are really nice and caring. The nurses and doctors are amazing. I felt like they really cared about me here, they diagnosed me well and gave me medicine to get better. I will continue to go here, the only thing is they do get really busy but I guess it's because they are so great.