After using Yelp to check their hours I drove a ways out of my way to use their services. After…read moreall, I love supporting local businesses. This was a Monday. They were closed. I went back today, the following Wednesday around 1. They were closed, again. Sorry S'ville Jewelers. I'm sure you do great work, but new customers will never know it if they can't get in. Also sorry that I'm left with little choice but to go to a store with regular hours. Please update your Yelp page when you close for a day. Why have a Yelp page?

This place is awesome. You will be greeted by a large assortment of antique clocks as you enter…read more This shop has a small town feel. The owner/gentlemen that I interacted with was great. I'm guessing he was David. He was super knowledgeable and fair. He helped a lady before I was in and it was a quick 10 min repair that he charged a very small amount for. My visit was to get my wife's eternity wedding band repaired. Two of the 25+ diamonds were loose. My wife checked with Kay's, and a couple other local shops--all were around 2 week turnaround and $99. He did it the same day! I called this location and he said it would be a quick fix and that it should be around $35. Upon arriving, he inspected all the settings and said come back in around 30 mins. Once I returned, he had just helped a lady with an old compass. It was a simple fix that he helped her with in a matter of seconds and didn't even charge her. My ring was fixed and only cost $35! He even cleaned it too! Will be going back. I now have a jewelry and watch "guy"!!

Great service. Called up to get my gold chain resized. They got me in right away and had it done…read morefor me within a few hours. And for a nice bonus they polished my chain for me for free without me asking! Definitely will be back for any jewelry needs in the future. Thank you!​

Coluccis jewelry is great to sell your gold to Positive…read moreexperience Highly recommend

It's so sad. Had been our favorite jeweler in town. He's done some special jobs I wouldn't have…read moretrusted to anyone else. Had 1 piece recently for over 3 months and it still wasn't repaired. I had to pick it up and take it somewhere else. I had a diamond that I wanted in different setting. When I asked him about it he said "not now" London's has been the BEST in the past. I recommended them to everyone, but I can't say that anymore.

I know Bob has been very sick, but he's had my diamond ring for several months. Every time I…read morestopped in to check on it, he said he was getting to it and would give me a call. The last time I stopped by, he said he was packing and would call me when he came across it. Now weeks have gone by, and I can't reach anyone. I just want my ring back!

Great customer service. Ellen was very understanding and helpful. Spoke with my Boss at work who…read morealso highly recommended them after learning of my interaction. Seems like good old fashioned personalized service.

Polly's is the go to spot. Went in here for an engagement ring and met multiple times with Hope to…read moreget it perfect before ordering. Super nice people and had the ring ready in a reasonable amount of time.

To the staff at Polly's, first off thank you for all your help in finding my now fiancées ring of…read moreher dreams! To all potential customers, if you are looking for a family run jeweler in the Charleston area look no further. A great selection of diamonds, watches and all other jewelry needs, the staff here made my shopping experience hassle free. Helpful, kind and resourceful without any pressure to spend more they helped me find a great ring at a price that could not be beat!

I stopped by today with 2 watches I needed to be adjusted…read more. I ask if I could bring my service dog in and she just did both my watches in about 2 minutes. NO Charge... That was Awesome by the way These ladies are amazing, I now know where I will be buying another watch from Thank You for a great experience

Been coming to the store for years have bought several items never disappointed…read more Great selection of jewelry and watches

I cannot recommend Kim's Jewelery in Summerville…read more When taking a piece I bought 2 months ago from them for repair, I asked for an appraisal. They balked at my request for an appraisal. I was told it might not be worth over $500 and not worth insuring. Completely devastated by their comments, as I had spent thousands for the piece only to hear that it wasn't worth anything. I congratulated them in their profit and told them to fix it. I was upset, feeling taken advantage of, and cheated. I cannot do business with people I don't trust their opinion and expertise. At purchase they sold me on the piece, then in this visit they gloated how it wasnt worth anything and ganged up on me that they never would have said otherwise. On top of being taken advantage of, their condescending, smug attitude is difficult to overlook. I was looking for a jeweler, not just for one purchase but to have a wishlist for future items. I understand they need to make a profit but items are heavily overpriced and the same items can be found elsewhere for less. In the heat of the moment I left my repair with them but wish I hadn't. After pickup it will be the last time I trust them with my patronage. Lastly, the joy of buying real jewelry, something beautiful and to represent more than itself has been tainted with unnecessary ugliness. Upon picking up the item and its appraisal, it was fixed and the appraisal was within range of what was spent for the piece of jewelry. A prime example of horrible customer service and the attitude of the staff. I expect honesty and decency from those I do business with, especially touted experts.

Smaller jewelry store in downtown Summerville that offers jewelry appraisals, replacement batteries…read morefor watches ect. They had a small variety of rings, necklaces and accessories in the store but I was provided a business card and advised that I could place orders on line as well. I noticed a few rings that had a vintage or antique look and were pretty. The store was neat and organized and there is parking in the front. (FYI). Small selection but a local appraiser and the convenience of jewelry repair is nice to have.

Friendly staff, wonderful customer service, and beautiful pieces. I will be a return customer.read more

All I can say is Wow!! From the first day I went into AW Jewelry, Alan was so kind and willing to…read morehelp out! Financially times are tight, but when my engagement ring needed to be repaired and the wedding band needed to be attached, he gave me all the options even the cheaper ones. In the end, he made my ring like new!! I will be back for all my jewelry needs.

Alan Wood at AW Jewelry was an absolute dream to work with. I came in with a custom design for my…read morepartner's engagement band, and throughout the process, I realized there were a few adjustments I needed to make to get it just right. Alan was so patient, supportive, and knowledgeable -- he walked me through each decision with care and never made me feel rushed or overwhelmed. Finding affirming, skilled jewelers can be tough in the LGBTQIA+ space, especially for custom work that doesn't follow traditional designs. Alan not only understood the vision, but helped bring it to life in a way that felt true to us. The final result was stunning -- unique, symbolic, and exactly what I hoped for. Highly recommend working with him if you're looking for someone who blends artistry, craftsmanship, and genuine care for his clients.

Luxe Jewel Exchange is our place for all of our jewelry and watches. The owner, Brian, and his team…read moreare extremely helpful and professional. The store features both high end and unique pieces, estate items, etc. last purchase was a Rolex. Luxe has become our jeweler - will not go anywhere else!! Couldn't recommend more highly.

From the owner: Welcome to Luxe Jewel Exchange, your premier jewelry store in Mt. Pleasant, SC. With over a century…read moreof combined expertise and an in-house gemologist, we're your go-to destination for jewelry and watch repairs, sales, and exchanges. At Luxe Jewel Exchange, we believe in giving new life to cherished pieces. Bring in your old jewelry, and let us reimagine it into a stunning new creation. From intricate custom designs to high-end watch servicing, we're committed to preserving the beauty and value of your treasures. Our expert team provides comprehensive services, including jewelry and watch repair, maintenance, and professional appraisals. Visit us today and let our staff help you think outside the jewelry box!

My wife and I began searching a few months ago for a jeweler who could help us set a diamond that…read morehas been in my family for nearly five generations. Like many people, I grew up hearing the legendary horror stories of jewelers swapping valuable stones for fakes while owners remained blissfully unaware. Whether those stories were fact or folklore, they were definitely in the back of my mind as we started our search. We were looking for someone we could trust, someone who would treat this family heirloom with the same care and respect that we did. By pure accident, we found Jed and Nikki at Cane Bay Jewelers. Our daughter was in the store looking at a watch, and while we were waiting, we wandered in to take a look around. What followed was several weeks of conversations, meetings, and design discussions that transformed a simple jewelry project into a truly memorable experience. What made the process stand out was the personal attention. Jed routinely scheduled time specifically for us--even after normal business hours--so he could focus entirely on our vision. When I shared my concerns about letting the diamond out of my sight, he completely understood and even offered to have me join him in the workshop while he worked on the ring. That's not exactly the level of customer service you'll find at a big-box jewelry store. The end result was a stunning, one-of-a-kind custom ring that my wife absolutely loves. Quite honestly, it outshines anything we've seen in local display cases. When you choose Cane Bay Jewelers, you're working with a true family-owned business, not a corporate chain. Life happens, schedules change, and appointments occasionally needed to be adjusted, but Jed was always quick to communicate, honest about timelines, and realistic about what could and could not be done. Are they the cheapest option? No. But quality craftsmanship, personal service, and trust rarely come with bargain-bin pricing. In our experience, you truly get what you pay for. My advice: don't let a few negative reviews scare you away. If you're looking for something quick, mass-produced, and sitting in a display case waiting for you, there are plenty of big-box stores that can help. But if you're looking for a truly custom piece, exceptional craftsmanship, and customer service that makes you feel like more than just another transaction, then look no further than Cane Bay Jewelers.

Extremely unprofessional and very sassy with customers.. also, disorganized and chaoticread more