My father suffered a severe stroke that left him unable to walk and greatly affected his memory …read more The team at PVCC provided excellent care for 6 months. My father is now able to walk again with the therapy that was provided. During all my visits , phone calls , emails and multiple meetings to aide my father the entire team proved themselves kind, professional and very patient towards my dad and my family. Thank you again Itzel

My family had a very difficult experience with Pomona Vista Rehabilitation Center. My mother was…read moreplaced there following hospitalization and required very specific medical care, including strict dietary restrictions related to a feeding tube and recent surgery. Unfortunately, there were serious communication and care concerns during her stay. Despite repeated efforts to inform staff about her medical restrictions, she was given food that she was not supposed to have. This led to complications, including her feeding tube becoming dislodged and requiring an emergency hospital visit. Even after the hospital provided updated instructions, it felt like important information was still not being clearly documented or followed. In addition to the medical concerns, it was very difficult to get timely responses from staff, and we often felt that our concerns were not taken seriously. This created a great deal of stress and worry for our family during an already challenging time. We ultimately requested a transfer to another facility closer to home so we could better advocate for her care. I strongly encourage families to stay very involved, ask detailed questions, and closely monitor care plans if their loved one is placed here. I am sharing this experience so that other families can be informed and prepared.

I like it there. recovering days is the best. my counselor is cool during the holidays, although…read moreshe's tough, she took. are of all of the groups weekly meetings. I got what I needed.

2/3/2004 was my intake date.... time flys by but this program in Pomona was used to help me through…read moremy toughest fight of addiction... yes we had to get used to following rules, not having things our way and take personal inventory the counselors had also been around and understood how some of us can manipulate situations even though if left to our own ways, I'm sure I would not be free from addiction since 2004... Thankful for ARC.. My experience is that you can get all the information possible but it takes hard work to apply it to our lives. It works IF you work it. JESUS can set us free and heal us from all the shame, guilt and consequences of our choices IF we allow Him to do just that. He restores and gives us purpose and direction. Thankful

I am blown away by how professional and thorough the services are at this program. My son has been…read morehere for several months now. He has failed at 11 programs before. What a blessing this place is. From the owner, to the manager, to the cleanliness. Wow. My son had his first job. He is back in school and he FINALLY has a drivers license. This place is a god send. Thank you John, Leroy, and the quiet gentleman. Your name slips me but your work is appreciated.

Amazing, peaceful, and extremely productive sober living . Helped turn my life around in 6 months…read moreand I highly recommend this one of the best sober livings ever . Manager John is very helpful in helping you get job, live life , and be productive. The house is extremely clean , organized and structured perfectly . Get a bed right away if you can!

In 2017 I developed an infection in my lower spine and I couldn't walk and I was in horrible pain,…read moreI spent 10 days in pomona valley Hospital, then I was in Country Oaks Care Center for 6 weeks, they treated me very well there, when I left there after 6 weeks I was walking again, they are very professional and pleasant, I would recommend them any day, Thank you Country Oaks Care Center for taking good care of me, God bless you all.

Country oaks care center is an amazing convalescent facility. My son has been in 13 facilities and…read morecountry oaks is the best

This place was gnarly... and I'm so grateful for it! Going here was a true bottom indeed and was…read morethe first step in building sobriety that has lasted for 13 years now. Food sucked. Underpaid nurses were burnt out. No soap so I washed my sweaty detoxing body with antibacterial hand soap the whole time. I fainted at one point from my blood pressure getting too low and also witnessed a man in full alcohol withdrawal psychosis jump THROUGH the glass in the 2nd story window and plummet to the cement below (he lived). I have stories for days about my time there but ultimately it was a free program that got my body well enough to transfer to a longer program where the real work began- which is what it's there for. What exactly are people expecting from a free county detox? For it to be comparable to a vacation at the Ritz? Come on. The director at the time saved my life by calling me on my BS, not coddling me, and encouraged me to go into a program directly after which I did. If you've come here to vent about your bad stay here maybe take a moment and reflect on what put you there to begin with. Saying that with love. One of the worst weeks of my life that I would relive in a heartbeat because of what I gained in return. 10/10

I have 22yrs clean now. I went to this place to detox at least 3 times. It's like The Living Hell…read moreof detox centers. Me and friends I have call it The Morgue. I don't even know how it's still open. Reading the reviews it looks even worst then all the times I was here in the 80s-90s. And trust me it was Bad Bad Bad Bad back then. This place makes money off the county and the government. Because no one with money or good insurance in their right mind would come here to Detox

Very good rehab. My uncle isimproving. Good care taken . I recommend this facility for nursing and…read morerehab care

place is very clean and new looking. nice friendly staff always welcoming and willing to help out …read more Very much recommend!

Called to set up an appointment to I was assigned to this medical center my insurance called to…read moreverify. so I called this morning to set up an appointment for me and my daughters as my insurance asked me to. A girl answered and I gave her my name and explained she knew exactly what I was talking about with the insurance and then asked for my group name. It's new and I just changed it. So I said I don't know what it is they didn't give it to you asking questions being confused, I then offered to give my medical number and as I did she completely cut me off and in a rude tone says "like I said I need the group name". And I used to be a medical assistant and to speak to a new patient like that is an absolute no.. so I called her out and was like it's very rude how your speaking to a new patient there's no reason for that I'm confused and just asking and since she said she was aware I figured she knew. Then she's like I'm not gonna sit here and argue with you and I told here that I wasn't arguing I was just sharing how rude she was being and thought she would know or explain what I need instead she was being rude. She then said I was yelling at her and I absolutely wasn't yelling I explained to her again what she said and why I told her why I was bothered about her cut off and tone and she then sighed said I don't have time for this I'm not gonna have someone start my day like this. I was like you're the one with the attitude because I called you out is why you're mad so have a better attitude ... which then ignores me aand I can here someone started talking to her. So I asked if I can speak to someone else she said nope only me. So I said then what do I need should I have my insurance call you ignored me again talking to someone else. I could hear her talking to someone in the back she was asking how does she block a number. So I ask the same question about my insurance calling to verify. Then she said yeah have your insurance call to give me the group number. I said okay hopefully there will be a better attitude if I call back. My insurance called and they told me they'll call me back to schedule an appointment. I don't have much faith they will or especially her since there's no one else but we'll see if they actually call me back so we can see our dr asap.. phone call wasn't at all what I expected hope my dr is better . I'll post an additional review about them scheduling or not and my visit if it happens! But so far not a good experience to that girl as a medical assistant you're the face and voice of the company do better!

**PLEASE READ. My grandmother passed away in the ER about 2 weeks ago. However, this was her…read moreprimary place of health care. In order to finalize any funeral arrangements, a signed death certificate must be present. I was informed by the ER, as well as many other medical professionals, that if a patient passes away in the ER the primary care has to sign the death certificate. But this unprofessional, insensitive clinic refused to give us just that. The head physician was completely unwilling to help my family out in any way. Because of DR. JOSE PEREZ'S refusal to do so, we had to postpone & cancel our funeral arrangements, causing us financial loss & not to mention emotional pain. A loss in the family is a tough time for anyone to experience. Not only was DR. PEREZ unwillingly to sign, he was completely rude about it. How can anyone be so insensitive during such a difficult time? His excuse was that he never examined my grandmother. But my grandma frequently came to this clinic. Her last visit to this "clinic" was in August. If he did not see her like he says, he is still her primary doctor, as listed in many medical documents. It is unbelievable to me that a person would have the audacity to cause so much pain to a family. All we wanted was a signature in order to proceed with our mourning & funeral arrangements. This clinic caused my family unnecessary stress during such a painful time. And to the ladies at the front desk, please educate yourselves in your job positions. When my family contacted these lazy women, they gave them misinformation & misleading directions. You women are getting paid to do your jobs, please do them correctly. Also, my family called this place multiple times and they did not answer. My mother called this place over 6 times straight, all leading to voicemail. It wasn't until we went in person that we were finally able to get an answer (that wasn't helpful). It is unfair that my family had to suffer due to your laziness. It's disgusting. This is the problem when people are not educated enough to hold their job positions. This is what happens when people are not properly trained. This is what happens when cold hearted people work in the medical field. My goal for writing this review is to make other people aware of the situation, in order to prevent anything like this from ever happening again. I truly recommend finding another place for health care. This place does not care about their patients like they say they do.

Very good group therapy Caring staff…read moreI felt, "looked out for", considering I was there out of state and I'm a female. Long-lasting friendships (even after I've been gone 3 years) They work hard but play hard too. It was fun!

staff was super friendly and went above and beyond. the house is gorgeous and the groups were very…read moreengaging and helpful. I recommend this place if you want a comfortable detox and residential, as well as staff that actually care. this place will help you achieve lasting sobriety