Absolutely superb. Beyond expected. Recommended by a friend -- and Discount Tires superseded…read moreexpectations. I had every intention of using Costco's Michelin sale to replace my minivan tires. Friend suggested checking Discount out. Discount outperformed in literally every aspect. 1. Online. Prompt, excellent, helpful service -- in spite of buggy computer. 2. And guess what -- they did price matching! 3. The shop. Clean, friendly, informed, helpful, considerate -- absolutely superb -- staff. Again, in spite of recent buggy computer upgrade. 4. The service. Planned to make an apptmt, return another day. Well ... the shop was humming, getting things done faster. Would I like to wait? Sure! Same day service; save a trip. Good idea. 5. Aftermath/ future. Discount offered more complementary services afterward. There are more Discount shops in more locations. (I sometimes travel a lot.) Who knew ?! Discount Tires has a new, enthusiastic customer. I will be singing their praises to anyone as of now. Thank you to everyone involved. Customer service is not gone forever.

I don't go anywhere else for tire rotations or inspections--not even oil change places--except this…read moreDiscount Tire location. The staff here is extremely knowledgeable about their products and their business, and they're always friendly and professional. I trust them completely with my vehicle. I highly recommend this location over the Rockford location. Excellent service every time!

This company is knowledgeable, fair and reasonable and their turn around time is excellent!!read more

Bobby and his staff have always been great. We've been going to them for probably over 15 years…read more They are efficient and they are wonderful to work with. Very trustworthy and reliable! Now that my kids are adults they also bring their cars to Forest City Automotive for oil changes or for any work that needs to be done. A great place to have car service done!

I took my car to 815 Automotive at 1023 Harlem road in machesney Park Illinois to repair the air…read moreconditioning they charge me $69.95 to recharge the system and put leak dye in they then proceeded to charge me $553.70 to repair my air conditioning my air conditioning work for 45 minutes to 1 hour that's all I took it back to them three different times they had my car for days and they didn't repair anything now I am out over $600 the first charge was $69.95 the second charge was $553.70 and I have no air conditioning it is just like it was when I took it to them except my pocket is lighter worst mechanics in the state the owner Shannon is terrible he said he had terrible mechanics but he couldn't find new ones because of the pandemic well he's a terrible owner because he did not rectify my situation . Worst experience I ever had at a mechanic shop ever!!!

New building bad attitude,I asked a question they gave me a bad vibe,he said you don't want you can…read morego we don't need you we let your car down and you can go...YESSIR I'LL GO I'll pay extra before I go back

Paid $100 for 2 used front tires. They both needed air within a week and lug nuts were so loose, I…read morecan turn them with my fingers. Not happy and will not be returning

Worked with Eric to get four new tires for my husband's Cruz LT. I admit that Rockford was a little…read morefar to go for new tires but Eric got us a good deal and Tony puts a lot of miles on his car for work every day so it was money put to good use. The shop was bright and clean with a good waiting room area. Staff checked for problems like alignment and they even gave us an alignment which combined with the new tires meant a much smoother ride. Eric worked tirelessly to get us a good deal. If you need new tires and are local to Rockford or don't mind the drive, check this place out.

Friendly service, good price, mediocre tires. Personally, I think good tires are critical and I'd…read morepay extra if they offered better tire option.

I recommend Jacks Tire. They provide good customer service, good value products. I have used them…read morefor years and have not ever been disappointed.

I have been using Jacks Tire for years. Everything from truck, car and tractor tires. Their prices…read morehave always been fair and they've always gone the extra mile. I had a rim that was odd size and they figured out a solution so I wouldn't have to replace all four . I wouldn't go any place else.

I'm visiting and my rental car needed a tire repair. This business is higher recommend. My repair…read morewas done timely and professionally. When I asked for my bill I was told their policy is tire repair are no charge. Who does that? I also overheard the service managers advising other people on tire choices. No upsell.

Joshua was very friendly, professional, and informative. The prices were great. I was in and out in…read moreless than an hour

First, let me start of by saying they did not ask me to write this review. VinGogh truly saved the…read moreday and went the extra mile after a nearby "15 minute oil change" shop drained my CVT transmission fluid instead of engine oil. Very knowledgeable, nice, and easy to talk to staff that made a crummy situation way better. Great documentation with excellent communication and a very fast turnaround to top it off. they stayed late and had it all done very quickly for something so short notice. They even took a very noticeable collision dent out of my front bumper free of charge! I'm not saying expect free repairs, but they're great people who get the job done right. Couldn't be happier given the circumstances and I will definitely be taking my business here again.

Shayne and Keri are amazing! They're quick to get you scheduled when is convenient for you (nights…read moreand weekends are a huge bonus for those of us that work normal 9-5's), quotes have always been accurate, and everything they've fixed for me over the years has held up great. Pricing is spot-on, you get exactly what you go for with no pressure to do anything extra. Shayne has replaced alternators, sway bar links, brakes, rotors, exhaust parts, etc on a few of my vehicles & I don't trust anyone else. Overall the best folks to bring your ride to.