As an update to my earlier review I received a phone call directly from the owner. Once we had the…read moreopportunity to finally connect (mostly my fault due to travel), he expressed his concern for the situation and was very interested to hear about my experience. He was able to offer some further explanation and wanted to express that there was miscommunication about the type of battery and the options that could have been offered that had not been previously discussed. He listened carefully to my explanation of the events and offered solutions to correct the situation in a suitable manner which was greatly appreciated. He approached it professionally and with genuine concern, and with that, I believe it is the right thing to do to on my end to recognize his efforts and update my earlier comments. I appreciate the perseverance in reaching out to me in addition to his willingness to turn a bad situation into a fair and equitable solution. Much appreciated!

Brought my car in with a concern, they took a genuine look right away to make sure everything was…read moreokay. Super personable, kind, and knowledgeable about all things cars!!! HIGHLY recommend!! Thanks, Barron's!!!

They helped me out with an oil level problem on a holiday weekend as we were travelling through the…read morearea. Very professional with genuine concern to be sure we went on our way safely. High recommended Didn't want to be paid for there help !

$94 for full service?? I know oil is expensive these days but holy cow at least give me a warning…read morebefore you rob me!! If you have a hole burning in your pocket, get an oil change here!

Truly great service! I was nervous to have work done on my…read morecar because I am a woman who knows nothing about cars and I was worried I would be taken advantage of. However, I was pleasantly surprised that this was not the case. I came in for a high pitched noise some of my family members noticed while driving. They looked at the car and told me this was due to the wheel bearings on both sides of the car needing to be replaced, though it was worse on the right side. They replaced the wheel bearings on the right side first and I was pleasantly surprised when they called me back and said they had done a test drive and discovered that there was actually no need to replace the left side wheel bearings. They could've replaced both, even though one didn't end up being necessary to replace, and I wouldn't have questioned it. They did right by me by only doing what was necessary and saving me money, even if it meant they didn't earn as much from the job as first anticipated.

I was told I needed two new catalytic converters for my dual exhausts and a new starter at a total…read moreof $5100! Took it to another mechanic for $100 I'm back on the road! Would not recommend this shop to anyone!

Beware of this company. They told me I needed to have my engine replaced on a V-8 Aviator with only…read more112000 miles.on it. The vehicle would misfire occasionally and they hooked it up to their machine and claimed the engine was bad. They wanted to charge me well over $6,000 to replace it with a USED engine. I told them they were wrong and took it to another mechanic who replaced the ignition coil wires for a total cost of less than $300! I have had no more misfires and have been driving it for 1 year since Fox tried to charge me for a used engine to "fix" the issue. Ford makes the Aviator and their mechanics should be the "experts" at diagnosing a problem. Therefore , they are either incompetent or deliberately trying to take advantage of consumers,

I recently traded in my vehicle for a 'new to me' pre-owned truck. Tia went above and beyond to…read moreinclude me in each step of the purchasing process. I will definitely be contacting her the next time I purchase a vehicle and reccomend any one else in the market to do the same!

I called to make an appointment. I work until 4 pm so I would not be able to bring my vehicle…read moreuntil after 4 for a diagnosis. The man who answered the phone said he likes to leave by 4:30 so that really would not work for them. The website says the business is open until 5:00. Definitely do not recommend this business.

We were on vacation and started hearing noises from our exhaust system. We stopped in EQ's, they…read morechecked it out right away, welded a new section of pipe on, and charges us a fair price. We were in and out in a half hour and very happy! Thanks!!!!!

If I could give zero stars I could. The most unorganized establishment and understaffed place. If…read moreyou have all day to wait for a simple oil change, by all means come by.

This was my first time being on a road trip and having to have some major work done to be able to…read morekeep going to my destination. Lutey's was more than willing to help and did it as fast as they could. I would recommend anyone to go to Lutey's! Thank you for getting the car in quickly and

I've been taking my vehicle here for nearly a decade for oil changes, this is the first time I've…read morehad them do any more than that. This time it was a muffler and when they gave me the quote it was for $250 but they charged me $360 because they had to "get a different muffler than the one they quoted me for", they did not bother to contact me to see if I wanted to go ahead with that price change or not. In my opinion a full hundred dollars is worth calling the customer over. The mechanic had a very poor attitude when explaining this up-charge. If a person does not get charged the quoted amount, then it should be discussed before the work is done. This is poor service. My parents had a previous experience with them where they went ahead and replaced a tail-light without calling them about it, charged them three times what it would have cost to just do it themselves (something they are very capable of and would have done it instead of paying the labor charges). So if all you are looking for is an oil change for cheap, then go ahead but if your vehicle needs more than an oil change only, then expect to get ripped off. Expect to have work done that was not previously agreed upon.

I haven't done a yelp review in a long time, but I had to come on and do this one because of the…read moregreat experience I had. I have never had such an enjoyable experience shopping for cars. My visit was tailored to my needs and wants; there was no pressure. Nobody was pushy, and everybody went out of their way to make us feel welcomed. Our sales associate was Ryan Campbell and I will stick with him throughout the years for me and my family and our Subaru needs .The manager came and introduced himself along with the associate that assist you with learning the technology components of your car. I will admit I was at the dealership for quite a bit of time however, there were many laughs and frequent checks if I needed snacks or drinks. The staff here are extremely friendly and knowledgeable about all things Subaru. I love my new Forester !

Warranty work but drove 2 hours to get here and wasn't told that the repair would take 2 hours. No…read moreloaners available and not enough seating for the customers. I'm standing as I type this

We recently bought a new f150 from Fox Ford. Hunter and Heather did a fantastic job helping us and…read moreboth even stayed late to fit our schedules. We both love the truck and the hybrid gas mileage, power is amazing. Very happy with the purchase and service. This is our second F150. Thanks Doug W.

I'm giving a 5 star because of my experience with one of their salesman…read more As a female, I have a long list of bad experiences with male salesmen. They typically don't treat us the same. But the minute I walked in yesterday, I met Scott. He was wonderful! He made me feel comfortable, answered all my questions, and treated me as an equal. I ended up purchasing my Bronco, particularly because of his service. What a refreshing experience. Best experience I've had with a car dealership. Thanks Scott!

Great Experience. I was stressed out about my car and everywhere in town was booked out at least a…read moreweek. They took me the next day. Fixed the problem. Quoted $300-1500(granted this was before looking at the problem so just a guess) all over town and Pepp motors was transparent and my total was $150. I drove away and something felt off. I called back and they immediately said to bring it back and they would take another look. They found the issue and fixed it, then took it for a drive before letting me drive away. Pat and Dustin were super nice and very helpful. Thank you Pepp Motors.

HAVE THE USED VEHICLES INSPECTED BY A THIRD PARTY. Found a broken sway bar link in the rear and…read morethey refused to fix it or lower the price. If I hadn't had the vehicle inspected they would have sold it to me like this. Scummy and disappointing from a local business.