Kept me well informed as to what they were doing to fix my non-starting issue, which was happening…read moreonly when temp dropped below 20°F. It turned out to be a lengthy investigation but they figured it out. I felt very secure in their diagnosis and the remedy. I'll take my car no where else.

We received a quick turn around on a repair that saved us from having to rent a car to get home and…read morethen drive 11 hrs back to pick out car back up. I can not say enough good about this shop.

We were traveling and pulling a camper. Started hearing a horrible noise in the front end. Took it…read moreto Marquette Transmission. They are not even open on Fridays but just happened to be there. They looked it over. Did a quick fix so we could get home. Highly recommend.

We are very pleased by the work we had done by MT. They quoted a price beforehand and the actual…read morebill was $50 less. The work was done promptly and these mechanics really know what they are doing. Thank you!

People in town told us that this was THE place to get our Subaru's oil leak looked at. We'd bought…read morethe car with already 130,000 miles on it, and already losing oil, but it was getting worse. We were a little discouraged when no one answered the phone when we called, but got smart and drove not up to the small entrance in the mini-mall off Front Street, but up behind it via Hampton and the parking lots behind the Women's Center. There we found a busy shop and staff happy to make an appointment to look at the car. We later learned that sometimes the phone does get answered, but not to worry when it does not. We made the right choice. The estimate was more than reasonable for the amount of work involved and the work was done promptly and well. No one tried to bamboozle us or mislead us into getting work that was not necessary. This isn't a fancy place, but it's an honest one, run by hard-working people who know what they're doing. Highly recommended.

From the owner: Specializing in: - Auto Repair & Service…read more- Brake Repair - Auto Transmission - Television Stations & Broadcast Companies

I am very impressed and satisfied with the service on my truck. Fair price, wonderful service, and…read moresuper friendly staff. I will absolutely come back for future needs and highly recommend to anyone needing auto maintenance.

Wow. Let me first start by saying I am a college aged girl with zero knowledge of cars. Literally…read moreevery place I've EVER been to I've felt as though the shop didn't value me as a customer EXCEPT THIS PLACE. Service was INCREDIBLE. I was nervous taking my 1978 truck anywhere, especially since it was running pretty bad. I had no clue what was wrong and after I ran it bone dry on gas (yes, i know) it wouldn't start. Shout out to marquette detailing as they towed it to south side's shop. I got a call the SAME DAY saying they looked at it and it just needed A LOT of tune ups. IT WAS READY LATER THAT DAY. Literally where else?!?! I know stuff like this depends on the issue, part availability etc but holy cow was I excited. I attached a picture of my invoice for anyone who is curious! The total was $656.88 Although obviously expensive and hurt my wallet, as soon as I started my truck, shifted into drive, and stepped on the gas, I knew they fixed the issues. My truck struggled going up hills (hard to drive in MQT) but now it runs SO SMOOTH. They also have an after hours pick up spot for your keys and it was very convenient, as I worked late that day. From the moment I stepped on the gas I knew they fixed it. A special thank you to Jerry Spruitenburg (service advisor) for making me feel like a valued customer and treating me so kindly, as well as the best tech around, M Codd (sorry I don't know your first name), for using your mechanical magic on my old Ford! It literally feels like a brand new truck!!! South side was truly the best place I've ever been. THANK YOU

Beware of this company. They told me I needed to have my engine replaced on a V-8 Aviator with only…read more112000 miles.on it. The vehicle would misfire occasionally and they hooked it up to their machine and claimed the engine was bad. They wanted to charge me well over $6,000 to replace it with a USED engine. I told them they were wrong and took it to another mechanic who replaced the ignition coil wires for a total cost of less than $300! I have had no more misfires and have been driving it for 1 year since Fox tried to charge me for a used engine to "fix" the issue. Ford makes the Aviator and their mechanics should be the "experts" at diagnosing a problem. Therefore , they are either incompetent or deliberately trying to take advantage of consumers,

I recently traded in my vehicle for a 'new to me' pre-owned truck. Tia went above and beyond to…read moreinclude me in each step of the purchasing process. I will definitely be contacting her the next time I purchase a vehicle and reccomend any one else in the market to do the same!

I hit a nail or screw and had a flat late in the afternoon. The lads squeezed me in before the end…read moreof the day and had me back on the road. Excellent service at a very reasonable price.

We were camping and needed a replacement tire for our travel trailer. We worked with John who was…read moreable to find our exact tire and had it within 24 hrs. We took our damaged tire to the shop and they were able to fit us in immediately. Mounted and balanced within 15 minutes. We were very pleased with their response time and willingness to help wherever they could. Highly recommend them.

Great Experience. I was stressed out about my car and everywhere in town was booked out at least a…read moreweek. They took me the next day. Fixed the problem. Quoted $300-1500(granted this was before looking at the problem so just a guess) all over town and Pepp motors was transparent and my total was $150. I drove away and something felt off. I called back and they immediately said to bring it back and they would take another look. They found the issue and fixed it, then took it for a drive before letting me drive away. Pat and Dustin were super nice and very helpful. Thank you Pepp Motors.

HAVE THE USED VEHICLES INSPECTED BY A THIRD PARTY. Found a broken sway bar link in the rear and…read morethey refused to fix it or lower the price. If I hadn't had the vehicle inspected they would have sold it to me like this. Scummy and disappointing from a local business.

This was my first time being on a road trip and having to have some major work done to be able to…read morekeep going to my destination. Lutey's was more than willing to help and did it as fast as they could. I would recommend anyone to go to Lutey's! Thank you for getting the car in quickly and

I've been taking my vehicle here for nearly a decade for oil changes, this is the first time I've…read morehad them do any more than that. This time it was a muffler and when they gave me the quote it was for $250 but they charged me $360 because they had to "get a different muffler than the one they quoted me for", they did not bother to contact me to see if I wanted to go ahead with that price change or not. In my opinion a full hundred dollars is worth calling the customer over. The mechanic had a very poor attitude when explaining this up-charge. If a person does not get charged the quoted amount, then it should be discussed before the work is done. This is poor service. My parents had a previous experience with them where they went ahead and replaced a tail-light without calling them about it, charged them three times what it would have cost to just do it themselves (something they are very capable of and would have done it instead of paying the labor charges). So if all you are looking for is an oil change for cheap, then go ahead but if your vehicle needs more than an oil change only, then expect to get ripped off. Expect to have work done that was not previously agreed upon.

Friendly service and sales departments, honest and willing to go the extra mile to help you out!read more

We are local here and we want to warn others - Don't buy anything used from them. They sold us a…read moreused truck that was pretty expensive and it broke down on us twice within the first week. They said they would go half on repairs. Come to find out that the repairs were so numerous that we refused to keep it and they couldn't resell it either and had to send it to auction. They would not give us our money back and we had to choose another truck from them. It was more expensive, and come finance time found out that they would not give us all the money back from the lemon truck because of "repairs" they had to do to it, and did not give us any deal on the new truck and sold it to us for the book value. We talked to the manager and the owner about this and they wouldn't budge. We had to take the deal to be rid of the lemon truck and public service garage too. My dad faithfully bought from them, but we don't trust them and neither should you.

MONEY HUNGRY losers. I had my car towed after an accidental park job at my work. I called them and…read morethey said it was gonna be about 175 cash. When I get there they are playing cards and drinking something. Then they proceed to tell me it's actually 295?? Fucking ridiculous. I'm a college student. This place was an absolute dump. 100% something shady going on there. Police need to investigate

How would one describe Marquette Detailing...... Deceitful?…read moreAbsolutely. Exploitative? Without question. A scam wrapped in a city contract? Obviously. Marquette Detailing is a business that thrives not because of quality service or community trust, but because they have a monopoly through a city contract and know exactly how to profit off people in distress. After an accident, the police immediately called them to tow my vehicle less than 2 miles away to their shop. I show up to retrieve my car and am greeted with a bill over $500. Why you might ask? Because they charge $70 per day in storage fees --a detail they conveniently don't disclose upfront or anywhere in writing. But wait!--you can't pay with a card. They only accept cash, because, and I quote, "too many people dispute the charges." Gee, I wonder why. Perhaps because it's a scam? I've since talked to multiple people in our community who've had almost identical experiences. Surprise fees. No written notice. No transparency. And the same cash-only policy designed to dodge accountability. Let's be clear: this isn't just poor customer service. This is a systemic, predatory operation that hides behind its connection to local law enforcement to continue exploiting Marquette residents. When you're vulnerable, shaken, and without options, they pounce. And they profit. If you're reading this and you still have a choice--ask for a different towing company immediately!!!! If you've already been burned--file a complaint with the Michigan Attorney General. If you're a city official reading this--do better for your constituents. This company does not deserve our community's trust, our business, or one more dime of our money. Marquette will be a better place when the old thief running this local scam finally retires, and that day cannot come soon enough.