I would not recommend Pondeleks to anyone I liked. Don't get me wrong Centerpieces, bouquets were beautiful. The boutonnieres and corsages disintegrated by the end of the night. Let's talk about the owner Jackie....I felt bulldozed/bullied through my consultation and took multiple phone calls and emails in September for her to answer me back to see if there was someway we could get some leeway on pricing. Which she was willing to work with me, but then she doesn't have Venmo, PayPal or electronic payment in order to pay the rest of the deposit and requested a personal check through the United States postal system. I got multiple threatening phone calls an about the check I mailed not being there and she wasn't going to order my flowers. One phone call even included a demand from the owner, Jackie, that I overnight a check to her. I wish I could paste the voicemail on the website so you know what you would be dealing with. And the icing on the cake today her Florist van was parked outside the venue. We rented tall vases from her which she refused to take back because the van is "wet".... However, she was willing to take the vase is back at a charge $150 pick up fee for the vases at my consultation. I have a sneaking suspicion that the tall vases, were transported in the "wet" van yesterday. Bottom line she is a bully and not worth the stress especially when you are planning a wedding. read more

I have known Jackie for many years my family has and she is probably one of the most wonderful people I have ever known. If you knew her story you would not be so judgmental towards her. Every arrangement I have ever ordered from her has been absolutely beautiful read more

Emailed and spoke with Jackie. Apparently a week later after I sent the email it went to "spam" as she called me just to say that and that my wedding day she booked because she "didn't see my email" and can't help me. Totally unprofessional and a terrible experience. Would highly recommend going elsewhere for a wedding or big event. read more

1 star is too much, i order a floral arrangement for a funeral service. We had high hopes these arrangement would be amazing as the item on the site looked so beautiful. I got a call from the flower shop they explained the flowers due to Covid were really expensive. And would try the make the arrangement as close as possible to the one on the site. i thought this meant the kind of flowers not they will just add 6 flowers and charge me almost $252.00 for a HORRIBLE ARRANGEMENT. The person also said they would leave the flowers at the same price and not charge extra. 1st of all not sure why she mentioned she would charge me extra, what she should have said we need to give you a refund we will not be adding all the flowers as the arrangement shown on our web page. When i arrived at the funeral the flowers look dull, and the arrangement had no flowers at all. The message I submitted on there site was never printed as it wrote. EXTREMELY DISAPPOINTED, specially that the arrangement was for someone passing. read more

Pondelek's Florist & Gifts - The arrangement in the middle was i quote " the replica " the other 2 flowers were order from the same florist via another family member. - Florists Near Me - Hellertown, Pennsylvania

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OK, so I'm getting married in September in the Easton area but I'm from Philly. So I set up one day (next Monday) to go up there and interview florists. I called 4 florists on Tuesday and 3 called me back on Wednesday. It's now Friday and I've heard nothing back from Pondeleks. I've called twice since then and they say the wedding consultant will call me by the end of the day or will call me definitely the next day etc. I just called back and asked for the manager, turns out SHE is the wedding consultant. Ummmmmm, they will not be doing my wedding flowers. Follow up: Pondelek's did finally call me back EIGHT days after my first call which was two days after I had visited the area. The woman said she had heard that I called two other times (actually it was three) but that she was just really busy. When I told her I wouldn't be comfortable using them b/c of their response time and that I had already met with the other 3 florists, she said that the florists who did call me back right away obviously didn't do as well at the bridal expo as they did. Meeeeeeow! read more

Well I stopped in one rainy morning to get some fresh cut flowers for a friend who was feeling very low. This was on my way so I dropped in. Pretty expensive for just a few vases to choose from. Flowers looked old & I told the woman so. She put in a few fresh ones so I'll give her that. I won't shop here again - I tossed out the "punch card" she gave me. I think that Rich Mar is much better. Much better. read more

Horrible experience.  If you want to be treated like you're the scum on the bottom of Jackie's shoes and be scammed twice "because of Covid" then hire Pondelek's.  I wasn't even that mad about the increase in prices, I was extremely angry that Jackie kept telling me that she was "working with me" because I was "so concerned about prices" even though I was spending over $2,500.00 for my wedding flowers which didn't even include centerpieces. I have a right to be concerned that the prices for something that was just going to die went up twice after I signed a contract.  The contract did say that prices were subject to increase due to circumstances outside of Pondelek's control, i.e., the pandemic, but as a good business owner just because you can increase the prices twice, does that mean you should?  Does that also give you a right to talk to a customer like she's inconveniencing you?  If I could give her 0 stars I would.  Maybe if you spend $10,000 you'll have a better experience than I did.  Oh and my bouquet which cost $410.00 were not even close to what I envisioned. read more

We used Pondelek's for our wedding in June last year and were absolutely thrilled with everything. Jackie, the owner, was attentive from the moment of our first appointment all the way to a follow up call after the event to make sure the day had gone well. During the planning her knowledge of how various flowers worked together made the difficult choices easier. We were also guided to similar but less expensive flowers for some of our choices. On the day, the flowers at church and reception were magnificent. Since then I have used Pondelek's several times to send flowers to my bride and family members. On every occasion I received compliments about the quality of the arrangements I had sent. I could not recommend them any more highly especially for a wedding. read more

Terrible, the flowers I ordered for a funeral service were absolutely nothing like what I saw online, I was so disappointed, will never order again from this florist. It does state online that replacements can be made with flowers and colors, I guess if not in stock, however there were minimal flowers not replacements, arrangement was very much smaller and different, never again read more

I wish I had read these other ratings before I went there. I ordered flowers for a very small wedding recently. I didn't call them back right away with the maid of honor's dress color (I just didn't know what it was) and received a snippy voice mail that they would use the "color of their choice" which happened to be ivory. Doesn't ivory work with everything? Why the snippy message? I picked the flowers up on a Saturday afternoon. The alter bouquet was not what was promised and certainly not worth what I was charged. The bridal bouquet and maid of honor's bouquets were tiny and the roses looked tired and worn. The boutonnieres were all alike...nothing special for the groom, in spite of a promise that his would be slightly different. But I was stuck...the wedding was Sunday and I had already paid for most of the bill. I expected something special and elegant for what I paid. I got something I could have made up myself at the grocery store. I was so disappointed. There's another florist just a block away...they'll get my business next time. read more

We would highly recommend Pondelek's Flowers to anyone. Jackie was incredibly accommodating to our difficult meeting schedule (we live 5 hours out of town), which we appreciated. Our first meeting, Jackie was very organized and thorough. On the day of our wedding, all flower arrangements came out more beautifully than we could have imagined. Thank you Jackie and Pondelek's!!! read more

Pondeleks was always my go-to florist when I grew up in H-town, and they continue to be my reliable florist choice in the area since I moved away. I order flowers for occasions from Pondeleks regularly, and no matter my request, they deliver on it beautifully. For instance, I just ordered Mother's Day flowers -a custom bouquet- and when my Mom sent a photo, I was so impressed! They met my many requests and put together a beautiful arrangement. Thank you, Pondeleks! I will keep coming back! read more

Absolutely amazing florist!! I needed a special arrangement for a friend and Jackie seemed to sense what i needed and made an arrangement that went beyond my expectations. My friend was amazed that some flowers lasted almost a full month after receiving the gift. I highly recommend Pondelak for all your floral needs. I love walking in the shop and looking at all the unique arrangements and other merchandise they have for sale. read more

One of the only regrets I have about my wedding is having contracted with Pondelek's. The owner, Jackie, is a salesperson first and foremost. Her mission is to upsell, while delivering the least and lowest quality product. Jackie was extremely abrasive and confrontational throughout our consultation. She provided erroneous information, such as it was extremely pricey to have lilies in October. We became so disenchanted with Pondelek's rudeness that we canceled half our order and went through a grocery store where we received beautiful arrangements at a third of the cost. I would never recommend Pondelek on any terms, and I would hesitate even to buy the smallest weed from their establishment. read more

My inlaws live in Hellertown (we live in Ga) and my husband and I have been ordering from Pondelek's for years for birthdays, mother's day, hospital stays, funerals etc. so I consider myself a decent repeat customer not a one time hit client. I am not local so I can not tell you with any certainty that prior arrangements were up to par because I trusted them. I called last Friday and ordered flowers for my Mother in Law who was in the hospital recovering from major surgery. The owner took the call and we discussed using what she had in the cooler so it would be fresh. The owner of Pondelek's became ill and didn't go to the shop for several days and my order was locked in her office. So, she left a message for me on Tuesday (flowers were supposed to be delivered on Saturday morning- I ordered on Friday) apologizing that they would be delivered to a hospital 3 days late and saying she'd knock 20 percent off--- really 20% for delivering 3 days late to someone who is in the hospital recovering from surgery -pathetic! She delivered the flowers before I even had time to call her back and let her know if my mother in law was going to be there much longer or to discuss what to send in case the original flowers weren't as fresh. Seriously????? My Mother in law was released 1 day and 1/2 later! Since the flowers had already been sent, I decided to give her the benefit of the doubt-- maybe she sent a bigger arrangement to make up for this. I waited another day so my sister in law could send me the picture. That was too optimistic. This was not a $80 arrangement - a few white lily's and hydrangeas only a few tulips -- a little scrawney for $80 but really scrawny given the situation. The flowers were thrown in loosely and did not come together well at all. Hydrageas only work when placed tightly next to other flowers -- these were big white blobs at the bottom of a tall arrangement-- very amateur to say the least. How could anyone deliver to a HOSPITAL three days late and then send a below average bouquet (thanks for the pathetic 20% discount but it doesn't begin to cover it. )I am writing this now because I left her two messages yesterday discussing in detail my discontent, and she never bothered to call me back. I gave her two cell numbers-- This is NOT good business. She should have sent a MUCH better than average arrangement to compensate for her awful screwup and then discount it at least 50%. I will NEVER EVER use Pondelek's again and I recommend you avoid them like the plague. They have clearly "checked out" and are riding on their previous reputation. If you don't believe me- notice the pattern of not caring enough to call back noted in the previous review. read more

I recently ordered flowers for a family members birthday. They called about an hour later letting me know that they were unfortunately out of the bundle that I purchased but asked what else might like. My order confirmation was also to be dropped off the day after the birthday so I asked if they could squeeze it in. To my surprise I received a picture from the family member saying thank you for the beautiful bouquet! Thanks Pondelek's! read more

I have used Pondelek's for years and the service has always been top notch. I read some of the other very negative reviews (obviously everyone is entitled to their opinion) and I think people have a tendency to voice their negative feelings more than their positive. However, for the record I think they do a great job and they are a pleasure to do business with. read more

I want to thank Pondelek's for the outstanding flower arrangement done recently for my husband's birthday party. I wanted this celebration to be a four-star event and it was. Part of it included the incredibly beautiful and artistic flower display which was the focal point in the dining room. While it was pricey, as I mentioned above -- I wanted this to be a classy event and Pondelek's stepped up to the plate with numerous ideas from which to select from. It was very obvious that these flowers were not run-of-the-mill and some of them were flown in from various out-of-state venues. read more

My daughter and I cancelled this florist due to finding another more reasonable. The owner Jackie called my daughter and wanted to know why she is "bailing" on her. She was very RUDE AND UNPROFESSIONAL to my daughter. I will NEVER recommend the florist to anyone after that!!!!!!!!!! $$$$ hungry read more

Overpriced and underwhelming -- the bride's bouquet was fine, but the boutonnières and bridesmaids bouquets and mothers', grandmothers' and readers' wristlets were unsatisfactory. Stop & Shop could have done just as well for a fraction of the cost. Also, once the contract was signed and a substantial amount was paid, the owner, who was the one we were working with, was very difficult to reach. Go someplace else. read more