Andrew and Brett from Aussie Watersports were fantastic to work with and extremely accommodating! I…read moreHIGHLY recommend their services for anyone looking to rent a boat in the Traverse City area.

My friends and I rented a boat from this place at a decent price, but then I felt taken advantage…read moreof by them. First off, the boat didn't have a full tank of gas and they charge a flat rate of to fill up the tank. We ended up having to pay the flat rate even though we only spent approximately 2 hours of cruising (tbh not even 2 since we anchored it and spent some time swimming) and we were supposed to have 6 hours with it. Secondly, the kill switch tether had gotten pulled out, which we weren't even aware that it had a kill switch. We called for help and none of their employees could help us. The guy on the phone said to sit tight and let one of their employees come out and handle it, which was fine, but their employee got there and couldn't help us out. As an employee of a boat company, who comes out to help the customers who get stranded in the water, they should be trained with the basics of what to look for. Well, this employee didn't know to check for the tether. Don't get me wrong, the employee was absolutely nice and actually a cool guy. He spotted what appeared to be an oil or gasoline leak and at this point I was thinking this was out of our hands, after all none of us are boat mechanics. Finally, we get towed back, with no one knowing it was a kill switch tether and thinking it was an engine problem and had gotten charged with a steep price after they found out it was the tether the next day. Since none of their employees could help us out with the issue on why our boat suddenly stopped working and it was something as simple as a kill switch that we had no idea about and neither did any of their employees as well, I feel like we got scammed. This place seemed like a good place at first, but after this experience, I'm never going to take my business there and I feel like you should know why. Thank you for reading my review, I hope it helps!

Nate is such a darling! When I told him I don't drink he offered me a discount which is unheard of…read morewith all inclusive adventures. I planned to go back the next day to support him thanks to his generosity and kindness. Unfortunately the smoke from Canada fires called off the sail for the day but I would definitely go back if ever in the area again!

I visited from out of town with my wife, and we wanted to enjoy Lake Michigan in the best way…read morepossible - by boat! We have never been on a sailboat before, so it was a neat experience to watch our excellent crew unfurl the sails and get us out onto the Lake on the very last day of their season! Even cooler was the fact that they let me and some other guests pull the sails up at the start of the tour!! The views were unbeatable, and the crew did a great job of keeping us safe and entertained throughout the tour. Great drink selection and the snack boxes (some cheese, cherries, and crackers) as well as the lunch wraps were great for our couple hours on the water. I would definitely do this again when in town, or recommend to others who want to spend an exhilarating but serene afternoon on the water.

loved my trip! Offered beverages! And caught some great fish! great stories, Deven was great with…read morethe kids!

We had a blast on Torch Lake Fishing. We got very lucky with the weather and fish. For us, it was a…read moretrip of a lifetime! The lake and water are beautiful. It was a perfect day. We highly recommend this experience! Very fun! Sean does a great job!

First pontoon was sinking on one side, wait an hour for a new one only to find out it that it had…read moreengine problems and wouldn't go faster than 5 mph, offered a small discount. UPDATE, after our friend haggled a lot, they reduced the price.

We purchased a Montara from Elk Rapids two years ago, we could not be more thrilled with not only…read morethe whole process, but recently we had an issue after two years and on the other side of Traverse City in Leland. They could not have been more helpful. Tim and Heath were all over it, and we are so happy to do business with these people. Thanks for getting us back up and surfing, and keeping our boat "The Talk of the Lake". We owe you one!

We made the trip to Torch Lake but did not have a boat to enjoy it. This establishment was close to…read moreour camp ground and had amazing reviews so we booked a pontoon from noon-7pm. $550.00 for one pontoon. Half of the money was due to book and the remaining amount due the day of. I appreciated that the company stayed in great communication with us before, during and after our trip. When we arrived we were greeted kindly by Nils. He asked us to off load our gear and we parked our vehicle across the street. He had a trolley that we packed full of coolers and beach bags to tote down to the dock. There were steps with handrail down to the dock to our pontoon. Nils helped get our gear down and his father helped us get our gear up the stairs when we came back. Super helpful! Before I headed down I needed to use the restroom and they had a outdoor outhouse that was more like a luxury toilet. Sink with water, a toilet that flushed built with beautiful cedar and stocked full of feminine products, paper towels, toilet paper, and it was VERY clean. When we boarded the pontoon Nils reviewed the operators instructions in details and the expectations of using the equipment with proper safety. They provided physical laminated sheets that also had a QR code with information on boater safety, and the map of the lake. We were given a full tank of gas. We were told any fuel we used they would replace for a few, they would dispose of the garbage, and our bottles. The boat with outfitted with a trash bin and a bottle bin for access. He asked when we come back to notify him 10 minutes in advance and he meet us at the dock, jumped into the water, came out to our boat and docked it for us. Excellent customer service. 10 out of 10! Highly recommend.

Great service, immaculately clean pontoon rental for a day outing on Torch Lake. Nils was amazing…read moreand helpful for our girls outing on the lake. He gave us perfect instructions on where to go, how to get to where we wanted to be. Don't pass this business up when looking for a pontoon rental. It was such a great experience, we would rent from Boat Torch again. One note, pay good attention to the address when you're on Crystal Beach Rd., this is a house not a free standing business.

We had a wonderful time! The weather was initially questionable and we were contacted to back up…read moreour initial kayak reservation. The weather cleared up early and Clear Water Kayaks made it work for us to go earlier so we could stay on our schedule. The staff was friendly and very helpful with our questions about kayaking on the lake. I would do this again and recommend it to those who want a unique experience on Torch Lake in MI.

We rented some clear bottom kayaks for 2-hours on Torch Lake last weekend and had a blast. They…read morebrought the kayaks out to us and met us for launch and retrieval. This was super fun. Kayaks are really see-through. Really fun way to explore Torch Lake - checked out the sand bar and kayaked the perimeter a bit as well. Comfortable, sturdy/stable, and a fun experience all around. Owner was super nice and helpful. Would definitely recommend - and would do again the next time we're up there!

We came to Northaire by faith with friends who had been there before so didn't know what to expect…read more The cabins were old but clean and the location is prime. Dale (owner) is on site and available most days and super helpful and friendly. His staff reflects the same as well. We stayed a week and had a blast. Boat dock reserved for you if you have a boat which you can launch for free down at Butch's (as long as it isn't 4th of July week). WISH WE WOULD HAVE KNOWN THAT LITTLE PIECE OF INFO!! All in all an amazing experience, mostly because we are from CA and have nothing to compare this too. Thanks Dale and staff!!

Staff super helpful but provided basic data needed. Would have been great if he had a pen to mark…read moremap w attractions or cleaned up the dog poop right in front of boat. Office was easy to work w for reservations. Parking is limited to 2 cars no matter how many on boat. Boat was in okay condition as had some wear & tear.

Rented a pontoon and jet ski about a month in advance for 8/26/23. Sean was friendly and…read moreinformative about the rentals with the weather after the storm we had. Our pontoon rental was for 9:30 am and jet skis were for 10:30 am and we were able to work around this and have them both delivered at 9:30 am. We were met at Clam Lake to go over the details of the pontoon and jet ski and how to work them. It took about 30 minutes to review the boat and jet ski details. Steve and Bob were gentleman who assisted us to load into the lake. We stayed on Torch Lake for 8 hours from 9:30 am to 5:30 pm and came back and unloaded. The process was very easy and quick.