Excellent customer service, attentive, all questions answered, reviewed our bike route, making sure…read moreeveryone in the group felt comfortable. Bikes in excellent condition, comfortable. I highly recommend Grand Traverse Bike Tours It will be a positive experience

Self guided tour to wineries. Route is not clear they are not allowed to put signs to get you to…read morethe wineries. We drove past all the wineries not knowing. Used our gps on phone to get us to destination. Also the bikes need to have a mirror so that you can see what's going on behind you for the potential people passing you by to avoid collision. Staff great.

As a surprise to my girlfriends and I, my husband made a reservation through Bay Life Getaways for…read moreour kid free/wine weekend escape. No one knew what to expect as we had never utilized a DD service (outside of Uber/Lyft)- what an amazing experience! My husband worked with Felicia and said that the reservation process was very easy as well as super helpful in working with our schedule! Our driver, Amanda, was super engaged, accommodating and an absolute joy to "travel" with. We will ABSOLUTELY be using Bay Life Getaways again for our next wine adventure :)

This was a fantastic experience and our driver Jess was amazing!! Not only was she super fun and…read moreknowledgeable about the area, but she was a great paparazzi too. Would definitely use again!

My wife and I purchased Urtopia bikes October of 2025. We decided to switch to the "gen 2" model…read moreMay of this year as it more suited our needs. Matt and Doug navigated us through our transition to the newer model with patience and personal attention resulting in us taking possession of our new bikes. Two takeaways from our Pedego Bike shop experience. 1, I can't emphasize strongly enough how great Matt and Doug are to work with. Both personable, experienced and technical guys who get you on the right bike along with a pleasant experience. 2. Our Urtopia bikes are fantastic bikes. There are two carbon generations to look at. Each provides an experience for different needs. I recommend you research both. I also recommend highly checking out Pedego Bike shop in Traverse City if you are looking for a great bike and a wonderful experience. EB Petoskey, Mi

We were dying to go for a ride and wanted to try ebikes. We rented two Pedigos and rode to Suttons…read moreBay and back. The afternoon was delightful highly recommend. Bikes and service were awesome. Gear was totally dialed in and wired perfect. Just do it.

It was a slow day and they were going to close early, but the friendly and helpful guy renting us…read moreour bikes figured out a way we could stay out past closing and return the bikes safely and easily. A real hero that guy, too bad I didn't catch his name. Anyway, rental was simple, the gear was very good quality, no attitude or space cadet vibes, just a great and easy process from start to finish.

The perfect place to rent a kayak in TC! I had never kayaked before and my husband had only kayaked…read moreonce before when he was a kid. The younger guy who was working was very patient with us and took the time to explain things (and helped calm my nerves). He did a great job telling us where to kayak to and helped us get into the water. An hour rental was plenty for us newbies and we had an absolute blast out on the water. This is a great place for newer kayakers to rent from and I cannot wait to stop by again the next time we are in town!

The staffperson working yesterday (Sunday) was very nice, but the rental bikes were not in good…read morecondition. My wife and I each rented hybrids, and it took me several tries to find a bike that seemed functional. Multiple had loose front wheels that wouldn't tighten, but after a few attempts the attendant was able to get one tightened. Sizing and fitting aren't really part of the process -- this was more of a "just pick whatever bike you want" situation. Soon after we left, I realized that my tires were underinflated, so we had to go back for air. And midway through our ride, huffing and puffing to maintain speed, we realized that most of the brakes were rubbing -- both wheels on my bike, and the front wheel on my wife's. At $40 for a half day per bike, this was a disappointing experience. If you're looking for a rental bike to bum around for a few hours, this might be fine, but if you want to go for a real ride I'd recommend renting elsewhere, or making sure that River Outfitters improves their maintenance practices.

WENT ABOVE AND BEYOND! Short version of the story: We rented out bikes and stopped at Hotel Indigo…read morefor a drink and parked our bikes out front. Hotel Indigo rented out our bikes to some of their guests so they were gone when we came downstairs. It was the last night of our trip and so we couldn't get the bikes back from the hotel to return them. The hotel said they would drop them off and didn't. The River Outfitters actually went to the hotel and retrieved the bikes for us and didn't charge us anything for going over time or the inconvenience after hearing our story. They were super understanding! I wish more companies would treat their customers like this.

As you would expect, Traverse City is really a great town for renting good outdoor gear. We picked…read moreup some cross-country skis for the whole family to rent for a week from Brick Wheels and they were great -- efficient, helpful, and friendly in getting us all sized up and kitted out; good advice about where to try to find some decent skiing given the weather; and (in so far as I can judge) the skis all seem to be good quality too. If only they rented kayaks too!

Brick did a lot of work to get my really nice Trek riding really nice again. I want to commend the…read moreshop's technical department for its outstanding fault-analysis and recommendations. Wasn't "cheap" however, it was all necessary to return my Trek to "silent running". Now, my bike's a delight to ride..... Brick's shop is very competent and professional. They're my go to.

Great service and cool products! Great shopping atmosphere too! The staff is knowledgeable and very…read morefriendly.

Rented bikes from here to follow the wine trail, and have to say the service and coordination was…read moreexcellent. The bikes also worked like a charm. They mapped out several spots for us to stop at, and worked with us to figure out exactly when and where they could deliver our prepared lunch. You don't have to book the wineries - they do it for you and give you a schedule. Even at the end, when had a few wines to drink and werent sure we would make it back - they made sure to tell us when and where to meet them so they could pick us up! One of the most scenic bike tours!

5/5 would recommend. Kayak, Bike, & Brew is so much fun, no matter how many times you go! I went…read morefor my second time recently and it was my girlfriends first time and we both had a blast! Taylor is such a fun guide as he was informative, engaging, and entertaining personality. I would recommend KBB to anyone that likes Drinking, Beer, Kayaking, Biking, or who like to be outside and have fun. This is great for bachelor and bachelorette parties as well!

Had a BLAST! Dan was a great tour guide. We had a smaller group and I think that helped with the…read moreexperience. Dan was personally engaged and made everyone feel comfortable. We went to 4 brew spots and were able to start and stop at the KBB. There was a bike ride, kayak portions, walking and a bus ride home. I would recommend a bathing suit as you never know. At each kayak spot there were staff members to help you in and out. You could do it on your own too if you preferred. There were specials at some of the spots and food. The timing was perfect with a smaller group and we really enjoyed our time! We will be back!

This was SO fun! We rented 6 bikes and 2 child carriers that attached to the bikes. Our ages ranged…read morefrom 71 down to nine! We rode the bikes from Traverse City to Sutton's Bay for the day. We shopped and hung out at the beach all day then rode the bikes 15 miles back. We all loved it and we will definitely rent from Riding Electric again soon!

Nicely maintained e-bikes. Rental process is a bit confusing but once you figure it out, you're all…read moreset to go. 50 feet from the Leelanau Trail. Fun times.

Awesome way to learn about the Traverse City area. Harley…read morewas a great story teller and knowledgeable of the area. He did his homework. Loved hearing the Indian story. Jack was a great captain. They have drinks and snacks available for purchase. Highly recommend!

Fun cruise on a wide, covered boat. The time f kept the sun off of us and the breeze off the lake…read morekept us reasonably cool. The lower deck had refreshments including beer and wine. The cruise was fir two hours and was very relaxing. We enjoyed the stories of the water.