Over all I have been very satisfied with ordering from valley vet…read moreHowever my last order for a jr high country slow feeder was a bit disappointing I did order it on Dec24 and there is a 14 day order process as it comes from the manufacturer I did receive the confirmation email that it ordered However no additional follow up was received on the delivery status I was charged for it when I placed the order I called at least 3 times for an update although the customer service team was friendly polite and understanding they really couldn't help I was told additional delays were expected due to the holidays It was a little over a month later to get the feeder I did ask about cancelling but was told I could not I would probably not order anything that ships from the manufacturer just takes too long and communication is slow

Valley Vet is always super easy to use, super responsive, and convenient and well priced. We've…read moreused it for years and wouldn't change a thing.

Ordered vaccine last Friday; very hot week. It was shipped yesterday…read moreand received this afternoon well packaged in an insulated box with three polar packs to assure proper temperature. When I removed the packaging it was cool to touch. Valley Vet has become a regular supplier for me.

After a lot of searching for a hard to fit horse, we finally decided to buy a particular horse…read moresaddle through Valley Vet as the distributor. Purchase price $800-900 range. It arrived, we put a blanket between horse and saddle and cinched it down. My wife sat on the saddle, said it felt okay and got off. We admit the horse took a few steps. She looked the saddle over and although a nice cordura style saddle she would prefer a full leather saddle. We called Valley Vet for a return and they refused to take it back. Their official reason stated was "because the saddle was ridden". I tried to explain to their rep, Patricia, for one thing they sent us the wrong color and the saddle was in pristine condition and that sitting on it to see how it fits is not "ridden" but they refused. I also tried to tell her we did not want a refund but just store credit as we wanted to order a different saddle which was about 2-3 times the price. Nope! I called the manufacturer who has a strict return policy. They told me they would have taken it back for an exchange but it was up to Valley Vet as the distributor. The Valley Vet website is very vague as to their return policy and appears to be geared towards one time sales with no recourse. I mentioned an honest review of my experience but they were firm. There are other competitors willing to make customers happy and have repeat business. Valley Vet snagged my business this time but not again.

I don't even know where to begin with how incredible Spring Valley Vet has been to us. In a world…read morewhere genuine care can sometimes feel rare, their team reminded me that there are still people who truly love what they do--and the animals they care for. What meant the most to me was their willingness to go above and beyond with after-hours medication pickup. Life doesn't always happen on a perfect schedule, and neither do pet emergencies or needs. The fact that they made it possible for me to pick up Remington's medications after hours took so much stress off my shoulders. That kind of flexibility and understanding is something you just don't find everywhere. But what truly touched my heart was the handwritten note they left. It wasn't just about the medication--it was about the thought and care behind it. "Give Mr. Remington some pets from us & safe travels to Colorado!"--something so simple, yet so meaningful. It made me feel like Remington isn't just another patient to them, but genuinely loved and cared for. You can tell this isn't just a job for them--it's a passion. From the kindness in their words to the extra steps they take to make things easier for pet owners, Spring Valley Vet treats you like family. I am beyond grateful for their compassion, their flexibility, and the little personal touches that made such a big impact. If you're looking for a vet that truly cares--not just about your pet, but about you too--this is the place. Thank you, Spring Valley Vet, for taking such amazing care of Mr. Remington. We will never forget it.

Yesterday Was The First Time Taking My Fur Baby Here! The Staff Is Super Friendly and My Fur Baby…read moreApproves She Was Relaxed. Which Never Happens At Any Vets Office. I'm Glad I Found My Fur Baby A Safe And Reassuring place for her. I know she's in good hands with her vet doc :)

This place has very nice people working there. We received courteous service both when calling and…read moreupon arrival. I would take my dog back there any time

As an overprotective mom with my elderly dog, I have AVAC on speed dial. They're always helpful and…read moregreat about squeezing us in. The girls are all very friendly and help the dogs feel at ease. Dr. Jim is a knowledgeable, professional veterinarian with honest answers and without a bunch of BS add ons. Our dogs hate getting left, but they're able to stay together in a large kennel at a discounted rate (many boarding kennels still charge for 2) and we know they'll get their meds on time and be in good hands with the staff here.

I had heard wonderful things about this veterinary practice; so, I called for an emergency…read moreappointment. My dog appeared to be in severe pain and had a horrible cough. She did a much more thorough examination than his normal vet had done a few weeks ago and diagnosed a heart murmur. She gave me a choice of a second opinion from a specialist or to try medication first. I took the medication route and within a day or two he seemed much better and her fee was half of what other vets charge here. Yes, the office is not as nice as the others in town; but, she is a wonderful veterinarian.

Took my pregnant dog in for an emergency c-section and she bled out. Vet killed my dog and all her…read morepuppies. This Vet should not be in business! She also neglected and killed 23 of her own horses. I wish I did'nt have to give a start for my information.