Cancel

    Open app

    Search

    Pooch Town

    5.0 (1 review)
    Closed 6:00 am - 7:00 pm

    Get pricing & availability

    Response time

    3 days

    Response rate

    100%

    Services - Pooch Town

    Pet boarding

    Pooch Town Photos

    You might also consider

    Recommended Reviews - Pooch Town

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Pooch Town

    You might also consider

    Woodlawn Animal Hospital - Lola and Scratch relaxing.

    Woodlawn Animal Hospital

    (47 reviews)

    Woodlawn

    I really wanted to the Woodlaan animal clinic to be my fur babies clinic but I didn't like how you…read morehave to sit in your car (especially in that neighborhood) while the nurse comes out to your car and get my dog. I never got to meet the vet and I think those covid rules are a little on the paranoid side, especially since it's over.. I live on the north side so it was a drive I would've easily made for my dog but the fact you have to stay in your car just didnt sit well with me. the nurse was very very nice i never got to meet the vet, so I can't say anything good or bad about her I just wish she would allow pet parents to come in. i can't ask questions about my do on the sidewalk, the setup is just uncomfortable.. I didn't even mind paying the partial payment I understand time is money.

    Just an amazing experience from every staff member that I have encountered. As a first time pup…read moremom, I feel so blessed to have been recommended to Dr. Harris and the Woodlawn Animal Hospital team. They take amazing care of my Caine and there are absolutely no surprises when it comes to pricing or the plan for his treatment. I also truly appreciate Artesia helping me to understand where to get some of the over the counter things that Dr. Harris recommends. It's an added bonus that this is a black owned establishment that is on the south side. Caine will be attending for life. Thank you so much to the Woodlawn team!

    Hyde Park Animal Clinic - Day Care and Boarding Chicago

    Hyde Park Animal Clinic

    (191 reviews)

    Hyde Park

    UPDATED REVIEW I…read morefeel for Patricia L., and empathize. After we moved our kitty to another vet (Metropolitan Veterinary Center, 15th and Michigan) in July 2024, we found out the poor creature had very bad kidney stones and possible diabetes. As much as Dr Jeremy Williams examined her, he NEVER said anything to the effect that we should take her for kidney screening after she had multiple UTIs. We took urinalysis tests and other screenings. We had to switch her to kidney food by Hill's Science at some point, and control her blood sugar. In July of THIS year she became sick again with an infection, and the emergency vet did a lot of VERY expensive tests and found SO many things we did not find, not even the 'new' vet! I think the ER doc wondered what the old vet was even doing that they didn't find this many problems. I don't think this location nor the Stony Island location has the equipment to find anything serious. We had to put her down as all the problems she had at such an advanced age (15 or so) would have made her quality of life so poor. If we had moved her to the other vet sooner I am 99% sure we would have avoided more pain and discomfort for her. Avoid this place if at all possible, here AND Stony Island. We are hoping their certification becomes revoked!

    While everyone was very pleasant....I have had to call them TWICE to get the results of a $92.00…read moreurinalysis that should two days at the most to process. Still nothing. All these corporations buying up neighborhood Veterinary practices look all sparkly and shiny....but the prices triple, they constantly try to "upsell" you, meanwhile they can't manage to follow up on a simple lab report. Not a good look.

    Wag Hotels - West Loop - The Wag Hotels Motto: Love, Honor, & Belly Scratch

    Wag Hotels - West Loop

    (42 reviews)

    West Loop, Near West Side

    We have an extra large dog so we had to do one of the private suites. Appreciated having a camera…read morethat we could check in on her for the vast majority of the day and having multiple walks a day included in the package. They do provide a treat for dogs and Suite. Very polite and friendly staff

    After my original review, the General Manager personally reached out and took the time to have a…read moredetailed conversation about my experience and concerns. She followed up with a clear plan for improvements, which I genuinely appreciated. I decided to give it several months before returning, and after being back for the past two months, I'm happy to say I've seen noticeable positive changes--especially in the cleanliness of the facility. It's clear effort was made to listen to feedback and improve the experience for both dogs and owners. ------------------------- original review: I've completed our 10-day "All Day Play" package here, along with a few overnight stays, so I feel I can provide a fair and thorough assessment of our experience with Wag Hotels West Loop. We moved from California recently, where we were loyal clients of Wag Hotels in West Los Angeles and Santa Monica. Naturally, I was relieved to discover a Wag Hotels location right in my new Chicago neighborhood. Unfortunately, my experience here has been completely different--and, frankly, extremely disappointing. Concerns: * Strong odor of dog waste: The lobby consistently smells overwhelmingly of dog waste. If the front area smells this way, it raises serious concerns about the cleanliness of the actual play areas. It's disheartening to see management responses on other reviews claiming they "take cleanliness seriously" when my experience, every single visit, says otherwise. This probably explains why I have to give my dog a bath after every daycare stay....he is filthy and smells like he's been swimming in a pool of pee when he comes home. * Lack of compassion for the dogs: During one of Bowie's stays, I called to check in and was told he seemed quiet and anxious. I asked if someone could simply pet or comfort him for a moment, as he loves human contact. The staff member told me they could not, citing that it would show "favoritism" and cause other dogs to bully him. Not only is this explanation puzzling (especially given I've witnessed staff picking up and doting on other dogs), it also suggests a lack of individualized care for dogs who may need extra reassurance. * Alarming handling by staff: One evening around 8:10 pm, I arrived to pick up my dog. While waiting to be buzzed in, I heard dogs barking in the back behind the employee entrance --followed by a male staff member screaming at the top of his lungs, "shut the f*** up." When I brought this up to the front desk, the staff denied hearing anything and refused to share who was working with the dogs. I called the next morning and spoke to the manager, Janette, who thankfully took this seriously and promised to address it. Still, it's unsettling to know individuals who clearly lack the patience or temperament for this job are in charge of our dog's wellbeing. * Inconsistent staff communication: There seems to be very little consistency in how staff are trained. I've received different answers to the same questions from multiple employees--ranging from pricing details to basic policies. This inconsistency is confusing and does not inspire confidence. What they do well: * 24/7 staff coverage: Unlike many local daycares that leave the facility unattended overnight (only monitoring via cameras), Wag Hotels has staff on-site around the clock. This was a major factor in choosing them initially. * Cameras for owners: They offer cameras in the play areas so owners can check in throughout the day--something not all Chicago daycares provide. Final thoughts: As valuable as those pros are, they aren't enough for me to continue bringing my dog here. I ultimately finished out my pre-paid package because refunds weren't an option, but I'm grateful I can share a balanced, multi-visit perspective rather than a single one-off experience. I hope this feedback encourages Wag Hotels West Loop to re-evaluate their staff training, address cleanliness more rigorously, and reinforce a culture of true compassion and patience for the dogs entrusted to their care

    Pooch Town - petboarding - Updated September 2026

    Loading...
    Loading...
    Loading...