Friendly and helpful people to help me with my saltwater pool needs. Would recommend this businessread more

Wade is a knowledgeable honest guy who is fairly priced. Does great maintenance and is very helpful…read morein starting your aquarium.

Always have exactly what I need Efficient and cheaper than…read moreonline I find it comforting to see so many repeat customers

Clean, Attentive and So Nice Thank you for taking care of…read morethe animals you have at the store and caring about them. It was a really great experience shopping at this store for my bird.

Tying to find and bring my boys back home. Reaching out to anyone who may have seen or know…read moreanything about where they might be. Just want my boys back home.

The most durable pet toys and tastiest treats...that's what my dog's say. Pam has good knowledge of…read morehomeopathy, aromatherapy and natural treatments for both health and behavior issues. If what you've tried isn't working, go see Pam.

Friendly helpful employees. Took dog to be groomed - our first time. Everything was perfect.read more

Everyone at this Pet Supplies Plus store are so helpful and they all give great customer service.read more

Management neglect's the birds of proper perches, enrichment and environment. When I asked…read morerespectfully if I could purchase a perch for the Turquoise Green Cheek Conure I was told I was not allowed to. When I asked if it could be approved by management to buy a new perch for the bird, it was refused and I was told I could not. This is a form of abuse/neglect. This is comparable to being put in a room without a bed and being asked to hang from the side of the wall by one finger to sleep. As an establishment that is responsible for teaching people how to properly care for animals, this is disappointing and inhumane. It is not okay. Birds require research to properly provide for and not doing so is neglect. Enforcement has been contacted to look into this establishment and the neglect/abuse at hand, as to this being only one area that needed work. As a bird owner/rescuer from establishments such as this, you can see that both the conure on the left and cockatiel do not have the proper perches or the environment they need to be comfortable in a cage all day everyday. To anyone who understands birds needs please help me in being the voice of these birds that are not able to for themselves. This is not okay.

Always good service. Friendly people. We get our dog groomed here every few months. We get antlers,…read morefresh dog food occasionally.

We went into Petland on a fluke after seeing someone spinning a PUPPIES sign on the Loop. We'd…read morebeen looking for a maltipoo puppy which are apparently hard to find around here. Well, God was in control because one had arrived 4 hours prior to our visit! She hadn't even been bathed yet when I insisted on seeing her and they gladly bathed her and brought her out to us. We already knew she was ours and despite the ridiculous price they charged us, we thought saving her life was far more important than the money. She did come with a cart full of puppy supplies including a crate, heartbeat pillow, toys, food and practically anything one might need who has never had a pet before. They manager did mislead us about vet bills and we caught on immediately that Petland is all about the money but again, saving the life of this precious girls was worth it. After getting her home, we discovered she had giardia. Three rounds of medication, washing bedding, etc daily for weeks at a time to ensure she heals, was a major inconvenience and we think Petland should have compensated us for the vet bills. Again, the life of the puppy meant more to us than the money so we decided to put that frustration aside. The vet this Petland uses is a story of its own and I have reviewed them as well. (Premier Veterinary Hospital on Broadway) They got one star. I give 2 stars to Petland because the young guy who initially assisted us and had the puppy bathed so we could meet her was friendly, understanding, and willing to go the extra mile. Also because they do offer free training classes for the life of the dog if I understand correctly.

EXTREMELY RUDE STAFF!!!! I asked for the price on a puppy and they refused to give it to me…read more When I declined to sit in their little room the girl yelled at me as I walked out the door. I will never go back and recommend everyone go elsewhere. The customer service was the worst!

Always Have Great Service And My Service Dog Always Loves Coming Back Here!! The Employees Are…read moreAlways Helpful, Nice & Pretty Fast Getting Us In & Out!! I'd Recommend Coming Here For Any Animal Families!!

I am giving 2 stars because Edgar was wonderful. I brought my Parti Yorkie in to get his first cut,…read morepuppy cut. He is 3 months of the 24th. The groomer was named Kenzie. First off, she tells me there is no such thing as a puppy cut and groomers don't know what that is. I'm looking at her thinking, I have had small dogs since the 1980's, before she was even born, so yes there is. Then she tells me she probably can't do the cut because it's his first time. One hour l get a call, saying she could not do what I wanted because he was too timid. I go to pick him up and he looks the same. I say, he always going be this way until he gets used to it. The next time will be the same. She tells me to get an electric toothbrush and run it over him so he can get used to the noise. What? What kind of unprofessional advice was this? I should have not left him, because of my conversation with her before. She wasn't even going to try. And had the nerve to give me a bill for $42. Edgar, the Manager was great! Who said the groomer was new. I could tell. But it was the know-it-all attitude she had, that got me, and misinformation she gave. Pretty Paws is closed , so I try PetSmart. No thanks, I will find a local groomer. Teach your new groomers to always have an open mind. And get rid of a know it all attitude, especially when they are NEW GROOMERS.