Clean, Attentive and So Nice Thank you for taking care of…read morethe animals you have at the store and caring about them. It was a really great experience shopping at this store for my bird.

Always have exactly what I need Efficient and cheaper than…read moreonline I find it comforting to see so many repeat customers

Friendly helpful employees. Took dog to be groomed - our first time. Everything was perfect.read more

Everyone at this Pet Supplies Plus store are so helpful and they all give great customer service.read more

Friendly and helpful people to help me with my saltwater pool needs. Would recommend this businessread more

Wade is a knowledgeable honest guy who is fairly priced. Does great maintenance and is very helpful…read morein starting your aquarium.

We went into Petland on a fluke after seeing someone spinning a PUPPIES sign on the Loop. We'd…read morebeen looking for a maltipoo puppy which are apparently hard to find around here. Well, God was in control because one had arrived 4 hours prior to our visit! She hadn't even been bathed yet when I insisted on seeing her and they gladly bathed her and brought her out to us. We already knew she was ours and despite the ridiculous price they charged us, we thought saving her life was far more important than the money. She did come with a cart full of puppy supplies including a crate, heartbeat pillow, toys, food and practically anything one might need who has never had a pet before. They manager did mislead us about vet bills and we caught on immediately that Petland is all about the money but again, saving the life of this precious girls was worth it. After getting her home, we discovered she had giardia. Three rounds of medication, washing bedding, etc daily for weeks at a time to ensure she heals, was a major inconvenience and we think Petland should have compensated us for the vet bills. Again, the life of the puppy meant more to us than the money so we decided to put that frustration aside. The vet this Petland uses is a story of its own and I have reviewed them as well. (Premier Veterinary Hospital on Broadway) They got one star. I give 2 stars to Petland because the young guy who initially assisted us and had the puppy bathed so we could meet her was friendly, understanding, and willing to go the extra mile. Also because they do offer free training classes for the life of the dog if I understand correctly.

EXTREMELY RUDE STAFF!!!! I asked for the price on a puppy and they refused to give it to me…read more When I declined to sit in their little room the girl yelled at me as I walked out the door. I will never go back and recommend everyone go elsewhere. The customer service was the worst!

Management neglect's the birds of proper perches, enrichment and environment. When I asked…read morerespectfully if I could purchase a perch for the Turquoise Green Cheek Conure I was told I was not allowed to. When I asked if it could be approved by management to buy a new perch for the bird, it was refused and I was told I could not. This is a form of abuse/neglect. This is comparable to being put in a room without a bed and being asked to hang from the side of the wall by one finger to sleep. As an establishment that is responsible for teaching people how to properly care for animals, this is disappointing and inhumane. It is not okay. Birds require research to properly provide for and not doing so is neglect. Enforcement has been contacted to look into this establishment and the neglect/abuse at hand, as to this being only one area that needed work. As a bird owner/rescuer from establishments such as this, you can see that both the conure on the left and cockatiel do not have the proper perches or the environment they need to be comfortable in a cage all day everyday. To anyone who understands birds needs please help me in being the voice of these birds that are not able to for themselves. This is not okay.

Always good service. Friendly people. We get our dog groomed here every few months. We get antlers,…read morefresh dog food occasionally.

Tying to find and bring my boys back home. Reaching out to anyone who may have seen or know…read moreanything about where they might be. Just want my boys back home.

The most durable pet toys and tastiest treats...that's what my dog's say. Pam has good knowledge of…read morehomeopathy, aromatherapy and natural treatments for both health and behavior issues. If what you've tried isn't working, go see Pam.

I always call last minute or little notice and they always take my babies and clean them up with no…read moreproblem. They are kind professional and always ask me how I would like there haircuts. Sad to say I work so much some times my dogs look homeless but they always come out beautiful. Thank u guys for such awesome service Annita

They have a magic way of cleaning my stinky hound dog like none other! They are kind and thoughtful…read moreand take such good care of him.

On December 13, I took my dogs to the Tractor Supply VetPet clinic and want to start by saying the…read moreveterinary staff from PetVet provided excellent care. I was very pleased with the service my animals and I received during the clinic itself. Unfortunately, my experience immediately afterward was disappointing and unnecessary. While in the store, my dog had an accident. I was prepared, cleaned it up immediately, and then walked around the store and outside looking for a trash can to properly dispose of the bag. There were none available. I politely approached the two employees working the front counter and asked if there was a trash can I could use. One employee explained that the only trash can was behind the counter. Out of consideration for the employees, I hesitated to place a waste bag there. At that point, the blonde other employee responded with visible disgust and told me to take the bag to the men's restroom. Being met with a nasty look and an immature, dismissive response was unprofessional and left a sour impression. Considering Tractor Supply was hosting a pet clinic that day, it is completely reasonable to expect that accidents may occur and that proper waste disposal options would be available. Even more importantly, customers who responsibly handle their pets should not be made to feel uncomfortable or embarrassed. This situation could have been handled with basic professionalism and courtesy. Instead, the behavior at the front counter overshadowed what should have been a positive experience.

I bought a five-thousand-dollar Toro Zero Turn mower from them. At the time of sale, the clerk…read moreoffered me a four-hundred-dollar extended warranty. My wife insisted that I buy it, so I did. A few months later, the mower broke down. I called Tractor Supply and they said for me to call the company that does the warranty. I called them and left a message because they don't have a live person to speak with. They never returned my call, so I called back and left another message. Again, they did not return my call. I had to hire an outside mechanic to come and fix my mower. About six weeks later, the warranty company called and said they were ready to come and get my mower. I told them they should have done that six weeks ago and that I had already paid to have a third party do the repairs. Apparently, I wasted four hundred dollars for a warranty no one wants to honor.