My kids have been in swim lessons since their toddler years with various different people so I feel…read morelike I know what to expect but I was honestly pretty surprised at how quickly they've been progressing here. My kids have also always kind of complained about swim lessons, but they have really responded well to their instructor and have actually asked me if they could come more often.

Great instructors! My son has learned so much! His technique is really improving. He is looking…read moreforward to learning more and perhaps one day, compete

Was visiting the area and used my national Y membership. Nancy at the front desk was super…read morewelcoming. Nice sized Y and people are all friendly.

I have known Ken, his beautiful wife and two wonderful sons for over 13 years. He is the kindest…read moremost giving soul I have ever encountered. He has championed the 2nd grade "Kids learn to swim" Monda program for years. On more occasions than I can count, he has quietly taken aside parents who could not afford private swim lessons for their children and told them there was no charge. It is priceless to see the little kids yelling "Hi Ken!" and reaching up for a hug. I was not there, so I cannot attest to your allegation of "sexual harassment." I find your interpretation of the term, questionable. The Ken I know is a gentleman and a gentle man whose integrity is a tribute to both the Aquatics department and the YMCA as a whole. AJD

Never returned my calls after coming out for an estimate. By the looks of the reviews here I dodged…read morea bullet.

STAY AWAY FROM THIS COMPANY! Their service and accounting is terrible! They do not show up when…read morethey say they will. When I called to see why they hadn't come in a while they told me my account had been suspended because of non-payment. I thought that was weird since I had sent them a check every month. So I paid whatever balance they wanted just to get them out to my pool. When I reconciled all my checks I proved to them they had been paid every month and now they won't give me my over payment back!

Highly recommend! We…read morehave received nothing but exemplary service every time we reached out to Amazon Pools, Inc. We originally hired them to install a railing for our pool. Installation was timely and the railing is great, so much easier to use the pool. We decided to go ahead and get a railing for the spa as well. With COVID there seemed to be a limited supply, but the owner, Walter Pereira, managed to track one down for us. Again, timely service for installation. But what has impressed us most is Mr. Pereira's helpfulness and willingness to answer questions. We have called Amazon Pools numerous times when we have had trouble with our filter and pump. Despite the fact that we are unfortunately contracted for the moment with another company, for which we receive very poor service; he was always helpful and took time to explain what the potential problems could be. Recently, our pool had been down for almost a week and we still had not received response from our contracted company, so we called Mr. Pereira yet again. After hearing the frustration in my voice on the phone, Mr. Pereira and a staff member actually stop by at the end of their workday on their own time. THAT is customer service you don't find these days! He inspected our equipment for us, taking the time as he did to point out and explain what he was seeing. He found several issues that are clearly causing problems with our system working correctly, including a couple electrical code violations that are dangerous. We now have the knowledge we need to get the other company to do what they have to for the pool to be fixed and work efficiently. I highly recommend Amazon Pools for their customer service and performance. After the service we have received this past year with them, we hope to transfer our service over to them permanently as soon as our contract ends.

Do Not Use This company. Gave them a deposit for pool pavers. Never did the work and absconded with…read morehalf of the deposit. Walt is unresponsive to our calls and messages

I work out 3 times a week here. I can get I get my workout done without any hassle…read more There are many amenities that I have not yet tried but I get what I want for a fair price

Clientele is awful. Someone was using a machine, walked away for five minutes and told me to get…read moreoff because he was still using it. Another woman placed her belongings down next to a machine to reserve it for herself for AFTER she was finished with the machine she was working on. I contacted the corporation via email and they said they would put signs up to stop people from reserving equipment but there were never signs put up. I joined this club and paid the extra $30 compared to another club that charges only $10 a month so that I could go in the pool and the Jacuzzi as it helps my pain. The last time I went to the Jacuzzi there were five or six old men sitting in the tub and one of the men was very threatening telling me that everyone took their shoes off before going into the Jacuzzi and I did not (I had flip flops). I wondered, were these losers kicked out of their senior communities? Why were all of these men there at the same time? When I started at the club there was a younger crowd and I liked the fact that I wouldn't have to use my parent's senior community jacuzzi and be hassled by mean old people there. This corporation is doing nothing to improve the club. It's going downhill. It makes me wonder if they're trying to make members want to leave so that they can bring new members in and charge higher fees.

Don't know how good they are with pools but their drivers are complete jerks on the road! Extremely…read moreinconsiderate, as soon as I put my blinker on to change lanes they pulled out from behind me and sped up as to prevent me from changing lanes so they could get in front of me. If they are that rude on the road, I won't even try them as a pool company!

Frustrated..... What else can I say. When I bought my home it had a custom pool that was built by…read morePoolmasters and there are many issues that need to be addressed. First and foremost, the lack of coverage on one of the pipes was not enough and the surfaced was cracked, and in dire need of repair. Over two months ago I requested they come up with a plan to help us get things operational. The response was a quote to replace everything totaling over $33,000. Granted; I can appreciate them taking weeks to get that done, and making sure I would know what everything may cost. But, since then we can't get them to answer a call or to address the major problem. So, my kids have been in a new house throughout the whole summer looking at the pool they can't use. Such a shame that my family has been completely blown off by them and all we were looking for was service and quality communication. I'll be hiring another company to fix the pool and post pictures of the work when it's done. The pool is the lagoon looking pool you see when you look at their pictures. Maybe we'll get lucky and they'll take our review serious.

A very special "Thanks!" to Nationwide Pools in Sarasota, FL for our absolutely beautifully…read moredesigned pool, spa and lanai with pavers!!! At first we got several 'estimates and designs' and compared them all. Now we can say that our choice to have Nationwide Pools do our complete job was a very good one. We are more than satisfied with the attention to details and design! Special thanks to James Staton, Mike Cook, Tim Sharrone, Devin Layne, Melissa Morales and all the workers involved. We appreciated all the 'Teamwork' . A great job was well done. If anyone looking for professional quality and customer satisfaction, we highly recommend Nationwide Pools.