Artistic Pools of Jupiter installed our pool in 2022.We have not experienced any problems with the…read morepool construction except for the fact that the pool pump and controller were not compatible. The main issue was the poor installation of the travertine tile deck .The coping and exterior edges were not concreted in and the base was wrong type of sand .After 2 years have had to pay another contractor over $2000 to redo the substandard work to correct sinkage . Artistic came out within the first year and leveled some tile but now say we are out of warranty .

The lady behind the counter is very knowledgeable and helpful…read more i explained the issue I was having in my pool and she knew exactly what I needed to correct the problem I have a big sized pool. So I needed more chemicals than a typical sized pool She was kind enough to order a larger container of the chemicals for me from her supplier. So I didn't waste my money purchasing a bunch of smaller sized packets to accommodate my needs She was very kind. Answered my questions and provided solutions I desperately needed They are my go to source for all my pool needs now

Owner was arrested for selling counterfeit luxury items like handbags in the store which is mind…read moreblowing for a pool store. I used to have them service my pool and they did a decent job in keeping it blue

Truly helpful owner and salesman. Always polite and friendly with good advice. Even has curb…read moreservice to deliver chlorine and products. Prices are comparable to others as well. Best find so far.

Recent change of ownership! New owners are amazing. Please check out. The old owner gone!read more

Poor customer service. Issue with my pool they refinished. Owner will not return my calls. I would…read morenot recommend.

Lost a pool pump motor and called them to investigate problem. They gave me options and quotes. I…read moreaccepted a replacement pool pump option and the work was performed a few days later when I was at work. The new pump is working well and the work area was left cleaned up. A good job and an option to pay online.

I hired this company in March 2017 to find out why I was developing mildew in my main clothes…read morecloset. They could not find any source of why this was occuring. For years I have been using damp rid bought a dehumidifer that runs in that closet along with a fan and a light. Let's say hundreds of dollars to control the environment. Recently my condo came in the repair a pipe that runs this line of apartment.the problem with the pipe was two floors below me.but they wanted to replace the pipe all the way up. Guess what I have no humidity in that closet.IMI failed to find that there was moisture behind one of the walls in that closet. I paid $425 for nothing. Their report seems like they are very through but obviously not .

Integrity Mold has helped my clients and helped me keep real estate deals together by keeping…read moreeveryone happy and professionally handling mold challenges while setting proper expectations with buyers and sellers. Highly recommend!

Knowledgeable and has helped me a lot learning about pool needs. Friendly, personable staff…read more Feels like family.

It is unfortunate that I must rate this company 1 Star. I am the third generation in my family to…read moreuse them for pool services starting with my grandfather folllowed by my great aunt, uncle and now myself. I figured I would get the same quality service several of my family members had. I was wrong. The issues started with my very first service call. Unknown to the individuals cleaning my pool they were being watch by myself on my security camera from my home in Arizona. Being a new home owner I needed to make sure I was getting my money's worth for my monthly $90 service. What I saw was pretty upsetting. Only half the job was completed and I had video proof. A call to Sue the manager had her out to finish the job. I should have known then what was to come. However, they tried hard to make things right and I wanted to give them a chance to earn my business. I watched my pool guy Ted over the next month or so and he did what was needed each time. He's a good employee and he gets five stars. I even let Sue know he was doing a good job and I was pleased. With my most recent invoice several months after I started with the service I noticed there were extra charges for calcium. I had been very specific with Sue the manager on the phone and in writing to a rather unpleasant lady named Cindy in their office that I wanted to be notified of all extra charges prior to accruing them. I was told over the phone by Sue I would be notified. Living in AZ 2500 miles away at the time as well as having issues with my first service I didn't want there to be multiple surprises on my bill. When I wrote them back about the bill telling them to go ahead with payment and REMINDING them I was to be notified before they added something that was going to incur a charge Cindy informed rather curtly they would not be informing me of stuff they were going to be doing to MY pool that was going to cost me extra money. They would give me the bill at the end of the month before running my card. Like I have a choice to dispute it or say no. That basically leaves the door wide open for them to do whatever they want to your bill. For someone like me who caught them initially not providing the services I was paying for to now start adding charges you had no idea where coming even if small is really unscrupulous. It's unfortunate but I've now switched companies to another local pool company who doesn't do that since all chemicals are included and there are no surprises on your bills. I cannot recommend this company for services and would recommend you be cautious before using them yourself until their methods of billing are adjusted to meet simple requests to notify you before a charge is incurred beyond the revolving $90 /month.

My husband and I just moved to Florida and after talking to many pool companies we chose Dolphin…read morePools. We felt so comfortable from the very beginning. They listened to "exactly" what we envisioned for our pool and gave us just that and more. It's gorgeous and they were efficient and kept in touch every step of the build to make sure we knew exactly what was coming next with the scheduling which we really appreciated and felt like we were always being thought of thru the process. Always asking is we had any questions and helped us make decisions along the way which we appreciated because we're now so happy in the choices we made. We couldn't be happier with our finished product and we absolutely love everyone at Dolphin Pools. We have recommended them to everyone we know and made new friends n the process. Thank uu for everything we appreciate you so much !!!

They are building a pool next door and damaged my fence. Even though I presented pictures they are…read morenot cooperating or responding. Refusing to acknowledge that they damaged it. Workers walking through my yard. Parking in front of my house dragging equipment and supplies.

We have been having our hot tub serviced by Surfside Hot Tubs for the past 2 1/2 years. The…read moreworkmanship is great and when you make an appointment they come on time, or they call and let you know when they will arrive.

Hired this company and for two months he part swapped my spa bit by part instead of diagnosing the…read moreissue and fixing it. He is a part swapper not a repair man. It cost me $1300 in parts: 3 pumps(one he burnt out a brand new one hooking it up) a board that cost me $600 and took All The functions away on my spa(don't think the issue was a bad board) he said the new board would fix it all. It Didn't work. Now the only pump that did work before I hired him don't work anymore and a new one that does work, after a week of using the spa a main jet, the large low jet suddenly started to spray water so hard to knock my 9 year old son off his feet! Thank god he didn't hit his head and drown!! When I called him he told he said "I should have bought an smaller pump" But this is the pump he sent the link for me to buy as a direct replacement! So now the pump sprays water so hard to sprays out of the tub like a fire hydrant. So After two months one pump of the 3 he replaced works like massive drain! The board don't work proper no heat, no filter will run unless you manually turn it one a few times a day and it's so weak it don't draw anything in. And of course He now won't return my calls or text. He has left my spa with it's panels off leaning against it. All the trim off and rain water leaks into all my new parts. I had to hire a new person to fix all his issues. Beware.