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    Pool To Spa Services

    3.9 (18 reviews)
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    2 years ago

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    1 year ago

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    3 years ago

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    2 years ago

    The repair team showed up promptly, identified the problem, and fixed it. Nothing more you could ask for.

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    3 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    5 years ago

    Always helpful and cheery. I appreciate that they seem to have what I need in stock.

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    4 years ago

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    6 years ago

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    3 years ago

    Pool to Spa is great! We bought our hot tub from them and their customer service is amazing!

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    6 years ago

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    4 years ago

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    7 years ago

    Pool to Spa are very prompt and efficient. We have renovated our community pool and hot tub. The company is great to deal with!!

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    8 years ago

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    8 years ago

    Responsive with timely call backs. Professional and skilled 'diver' found/fixed our leak.

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    Blue Lagoon Pool and Spa - Crooked seam on shallow end steps.

    Blue Lagoon Pool and Spa

    (10 reviews)

    We have had a pool for 15 years now. We call our pool guy to open are pool…read more This includes taking off winter cover cleaning the pool filling with water and shocking it. He comes back next day clean a little more. Then a few days later he checks the acid and clohrine levels tells us to keep cleaning should be fine to swim in tomarrow. Our regular pool guy sold his business to Blue Lagoon they showed up peeked under the cover called Doug and told him your water is to low to turn on what the hell how stupid!! The left didn't even take the top off. I quess Doug and I will have to do it.

    Blue lagoon pool and spa, they are dishonest. We bought a hot tub from them and they set up 2…read moredifferent times to deliver it and called and said they are running behind and not going to be able to make it. Told them that we weren't in a hurry so just give us a call whenever they could deliver it. Found out they sold the hot tub to someone else and won't give us our 4500 back. Said that we abandoned it when they never delivered it like they were suppose to. Dishonest and horrible horrible people. To sell a hot tub to a family, suppose to deliver it and never did then sell it to someone else and not return our money. Sad that they won't return to a family their 4500. We bought a hot tub, business was suppose to deliver it and never did, then they resell it to someone else for less than 1500 on market place. Shame on you Brandy and Andrew owners of Blue Lagoon Pool and Spa.

    Central Washington Water - Hot Spring Spas offer a variety of relaxing and rejuvenating features, including exclusive water falls and multiple jet types.

    Central Washington Water

    (6 reviews)

    Not impressed AT ALL! I called and asked for the rented water softener to be removed as soon as…read morepossible. The guy said he would call me back and let me know when they can get this done. Week and a half later....crickets. I call again and I'm told to call back Monday and talk to Lee the service manager. This is ridiculous. It's not a time consuming or complicated process to remove a water softener. And why can't they figure out when they can do this? Scheduling is not that hard. And neither is communication. I complain to hubs who tells me that this company is notoriously difficult to work with and drags their feet terribly on water deliveries so he and his colleagues are without water regularly. I have to question why anyone is using this company. Are there truly no other options in the valley? Well, we sold the house and your rented water softener is still sitting in there. This is not my problem and I sure as heck am not paying for it anymore.

    Service, service, service!!! Andrew is on it, anytime I've had problem, he is always quick to…read morerespond to my calls/text. The week of Thanksgiving we had a part go out on our hot tub. I texted Andrew some photos of the part and he was out there the very next day to fix it. Our property is also located out in the middle of nowhere and they had to go out of their way a few hours each way. Also, the delivery of the Hot tub was pretty epic its self! We highly recommend Central Washington Water INC and would use them again in a heartbeat.

    Chim-Chimney Fireplace & Spa

    Chim-Chimney Fireplace & Spa

    (34 reviews)

    $$$$

    My husband and I decided to purchase a therapy spa for my health conditions. I am the type of…read moreperson who investigates any product I am going to purchase. We went to Chim Chimney, in Wenatchee, Washington, because they are the local dealer for the Marquis Spa. Upon arrival, we met Cam Mc Neill, who happens to be the owner. Cam instantly made us feel at ease and provided us with all of the pertinent information regarding the Marquis Epic. A spa is a financial expense but Cam's integrity and friendly demeanor, helped us to make the right decision for our needs. We would highly recommend Chim Chimney. Any concerns or questions you have regarding your purchase, will be dealt with in a courteous and professional manner. We can't thank Cam and his team enough, for giving us a wonderful experience. We can't wait till the new spa arrives and we can thoroughly enjoy it.

    Awful experience. Do not recommend! 7 miserable months…read more First, we were sold on a product and vision (involving custom panels for our insert), that when it came time for installation, we were told was a bad idea. The whole sales process felt very disengenuous. Second, after putting in the order, we were told it would be in by Thanksgiving. However, it didn't show up for another 6 weeks and didn't ever work until well after winter (until early May). During that time, there was gas leaks (they created), major sooting, and a firplace that never worked. Finally, the seven months were filled with failed promises. In the end, the final product looks okay (definitely not great). The owner is unwilling to consider any kind of discount despite the ridiculuous nightmare that was the last 7 months. Probably the worst experience I've had as a consumer.

    Pool To Spa Services - poolservice - Updated May 2026

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