They were very prompt on my initial contact and they did follow up. The appoint was easy to make, the individual who performed the work called and gave me an ETA, which was right on. Their technician was professional and completed the work in a very timely manner. I would definitely use them again. read more

Super friendly team from my initial call to the company through completion of the work. They were able to come do the work within two days, which was incredible. They asked for any pertinent information/photos up front and made it all easy to send via text. Showed up promptly and were super flexible with my schedule. Installation was perfect and a very reasonable price. Brian was absolutely lovely to chat with and work with. Couldn't recommend them more! read more

I sent a review for another company to After Hours Plumbing. It was not for After Hours Plumbing. I am sorry for the inconvenience. After Hours Plumbing has been the best for us!!! They have always come within a day or two and have done what we wanted and done it right. Thank you for being there for us.... Again, I am sorry I sent a bad review that was not for your company.... Your team has always been there for us and we do appreciate them!!! read more

I called Pipeology just before noon, and an After Hours truck showed up around 2:00pm to unclog a toilet. I assume the two businesses are the same. In any case, that was a super fast response. The technician had the work done in 15 minutes, which is amazing considering a gel-pad had swollen up in the gooseneck of the bowl. The tech was upbeat and positive about the whole thing, left the bathroom clean and we were charged $215. That's very fair in my opinion, and very fast! read more

I and my siblings legally inherited my late moms home & I needed some plumbing work done. This plumbing company turned me down because the home wasn't in my name specifically, heck with transition period of probate etc. They said rudely they don't do any work on a property without having the owners permission. I am the owner, what am I supposed to do, get my mom's ghost to sign an agreement? I found about a dozen other plumbers eager to help me with no reservations whatsoever. AHP needs to wake up & wise up, apparently they don't need my money or my business. read more

Great Service, Timely response. Ben was polite, professional and courteous. I have read a couple reviews on here regarding price being high. Prices of everyone is high and you don't always get what you pay for. I feel that the service was excellent, and I have no concerns that my problem has been corrected. That is what's important. Ben, explained what he found, educated us on what the problem was and is very knowledgeable. He did not waste time in getting the problem fixed. I would much prefer to pay for solid work. After hours does solid work. I encourage people not to be penny wise and dollar foolish. After hours plumbing was recommended to us, and I am glad we went with them. I encourage others to do the same. read more

We recently had a major project replacing our well water system and After Hours did an amazing job. From helping me design the system (Chris) to the final installation (Chris and Brian), the two were very professional and the work exceeded my expectations. Our water is finally working great for the first time since we bought the house! I highly recommend After Hours for any plumbing project. read more

Thank you Ben for your outstanding "After Hours" service. Prompt, efficient and so nice to work with. Hot water heater blow up Disaster stress was very much alleviated after I talked with you. Highly recommend. read more

Or 25 year old house needed the exterior faucets replaced. The new parts are very nice and user friendly. My only two complaints, the new parts are tan in color, not a very neutral color for a dark blue house. My other complaint, I was told after they arrived that I needed to have another company come out to fix the rat barrier after he was done. I assumed they did it when done, I didn't expect that. Luckily I was able to find someone that day who could repair it read more

I just bought a house and during the inspection we found some plumbing issues that the owner signed an agreement to fix. The sellers used after hours and provided us with proof the work was done. The first night I moved into the house I realized none of the work was done and there was water all over the kitchen. The seller had no idea and when we tried to get after hours to guarantee their work they did not! They showed up for 5 minutes and blamed it on something else and then had the audacity to send my realtor a bill. I had to call another plumber to go back through everything to check it or do the work. No one should trust these people! read more

I was very appreciative of the quick and efficient service I received recently. I realized one morning my kitchen faucet was leaking and then learned it leaked more than I thought when I looked under the sink. They came out and took care of the situation and I couldn't be more pleased. Thank You H T read more

We have been long time customers of After Hours Plumbers and will likely never use them again. The services received are very good - we have always been happy with the technicians, they are very knowledgeable and courteous - but the billing is inflated. We were charged $315 to unclog a drain (45 minutes of work) which translates to $420/hour, about double what my lawyer charges for highly difficult negotiations (our lawyer charged us $700 to get back $10,000 from someone who had stolen from us). After Hour's hourly rate is $125. There was also a $75 charge for the equipment used which they own. No parts were used. This was not a job which required an advanced skill level; it was unclogging a drain (two actually). There was an hour travel charge which was also charged at $125/hour. We live in Leavenworth (20-30 minutes drive from west Wenatchee), but there were other customers in Leavenworth that day, so why is After Hours charging every customer the travel charge (1 hour)? This charge does not represent a real expense for After Hours, but an excuse to stick it to their customers. Why isn't After Hours charging from the time it takes to go from one customer to another, or at least dividing the travel time? Essentially they are charging for an expense they don't have by manipulating the numbers (and then yelling at their customers). We put off the repair over the week-end to accommodate After Hours, meaning that they came 4 days after we called. We were happy to help them out even though it meant 4 days without a tub. So they thanked me by overcharging me. I telephoned After Hours to discuss the bill. I was prepared to pay $200 for unclogging a drain at 45 minutes: still high, but I was prepared to pay it. I was polite but was met with attitude and a sarcastic tone of voice, which I truly don't appreciate: antagonizing and attacking, as if I am not entitled to feel that $315 for 45 minutes of work is too high. There was unquestionably the attempt to invalidate my concerns as well as to talk down to me. My reaction is not unusual. Everyone is tired of making $15-30/hour and being treated unfairly and charged way out of proportion to their salary. Believe me, I expect to pay a lot at the outset, and I rarely complain. Oft times I feel that I have been given a good deal, even when something is expensive. I am not one to begrudge every penny. Note that I have used After Hours many times, five or more times. After Hours will do a good job. The technicians are awesome. (One time I had a hole in my ceiling and Greg diagnosed it correctly when someone else was unable to.) But be prepared to pay a great deal and don't expect to be valued as a customer. I least appreciated being treated rudely, particularly when I didn't express my concerns unkindly. I can be told "yes" or "no" and thereafter take appropriate steps (such as choosing never to use them again), but UNDER NO CIRCUMSTANCES should I be treated with rudeness. I was communicating to this company that I felt I was being overcharged for the service I received. Period. Which I was. I am certainly entitled to have an opinion on whether or not I received value for my money. And I am not the one who is charging a higher hourly rate than other professionals providing more advanced services and inflating a bill with add-ons. read more

We have used After Hours Plumbing twice on an old farm house. Once to rescue us when we ran into too many issue during the remodel and most recent when we found moisture in the crawl space clearly not due to their prior work. Most recent, Brad was generous with his knowledge and encouraged us to DIY some things before we jumped in for no expensive reason. He even told us where to go for excavation should we need it. The bill for his time was well below the estimate. Very happy customer. read more

After hours scheduled me for the same day when I had a leak under my house. The two men that came were very polite, friendly and professional. They did a good job and it didn't take long. Pricing very fair. I will be a return customer. read more

We have used After Hours Plumbing three different times. Once was a planned upgrade on a number of systems in our 'unique' house and the work was done with great coordination. Two other times were emergencies; we needed a hot water heater replaced during Christmas break and another was a frozen pipe that broke which Greg fixed quickly. In both cases we got service within a day. Thanks for great work! read more

I love this company. We have used them for years. Greg is our favorite. He is always on time and he does a clean job. If they can't help us they direct us to who can. read more

I thought that they were sending a plumber for my sudden water leak in my bathroom. They sent a person who was only going to find the problem. I told him to fix it after he found it. He said that he wasn't a plumber. I asked him what he was doing in my house. DON'T SIGN THEIR CONTRACT! If you do, you will have to pay them "A MINIMUM" OF $250.00 IF YOU DON'T HAVE THEIR PEOPLE COME BACK AT THEIR LEASURE TO ACTUALLY FINISH THE JOB! I wanted someone to FIX THE LEAK, NOT JUST FIND IT. They wouldn't send someone to fix it for "a couple of days". Luckily, I refused to sign their contract when the guy arrived. Schisters! read more

They went to fix a toilet, but they didn't have a gasket in the truck. I had a brand, new, unopened one that the guy used. Plumber said it would work 'No problem'! Well the toilet is leaking again, but they won't warranty their work, because it was a gasket from a "Big box store" and all their stuff is JUNK! Never knew that it wouldnt be warranted if it wasnt their parts but Margaret says "Everyone knows this is how it is!" It did seem weird tho, that when THEIR supply line failed, it was a FLUKE! Several people I have talked to, never knew this either! P.S. The plumber was a nice guy! read more

Very rude and unprofessional. There service man smelled like an ashtray and left a huge mess in our house. They were unable to clear our drain and were very overpriced read more

This company is fantastic! Their customer service is excellent and we've been very happy with their service. They were quickly able to come over to our house and fix our issues. We had a dishwasher leak, which ultimately was determined was caused by our water pressure valve that had stopped working. We just figured that our dishwasher was old! So this saved us from some potential other issues happening in the future. 100% Happy Customers! read more

This company does not answer their "Emergency After Hours" phone number. They were called out on a sewage blockage a month ago. The plumber did absolutely nothing because he could see some water flowing out into the street. Well a month goes by and now there is a total blockage. The sewage is in the bath tub and no one wants to answer the phone. Emergencies are just that, emergencies. When there is raw sewage in the bath tub, something is wrong and the company that is contracted to show up does not answer the phone to perform the work. This is the worst and most expensive crappy business ever to be conceived in the state of Washington. Complete and total waste of time and money. Never, ever, ever do business with this company if there is a choice in the matter. read more