Very responsive to me on pricing. Got into the niitty-gritty with me about features like the new…read moreSmart-Tub. Willing to tackle a tough installation, down a hill and in a tight location, did it very well indeed. And when the power here went out for an hour or so and the "Smart Tub" app notified them of that issue, they reached out to me to make sure everything is good. Aces, in my opinion. Backstory: my 12-year old spa died this past winter (ran it year-round, and it developed a leak while I was away during February, and it self-destructed). Bought a brand new Sundance Optimus Spa to replace it from Shepnell, took delivery in the springtime (2019). Am a very satisfied customer.

Horrible customer service. I wrote them asking for prices and more details on 3 specific Sundance…read moreSpas. There response was: "Here is a link to the Sundance website for more information - https://www.sundancespas.com/en-us We hope you'll be able to stop in to see us and learn more about our spas. We have the Ramona and Bristol in stock." I wrote back and asked again for the prices, and received no answer.

I wanted to take a moment to thank Todd and Chris for working with us to reach a resolution…read moreregarding our pool issue. While the process was not always easy, I truly appreciate the time, effort, and attention they dedicated to helping us find a solution. Our family has been a customer for many years, and I am grateful that they ultimately stood behind us and helped make things right. Todd and Chris remained involved throughout the process, answered questions, and worked toward a fair outcome. Customer service is often measured by how challenges are handled, and I appreciate their willingness to continue working with us until a resolution was reached. Thank you both for your professionalism and commitment to your customers.

Late last fall we conducted to have a an above ground pool, with a deep end installed. Project…read morewasn't completed until early June, largely delays by things outside of anyone's control. At all times, Leisure World and the contractor involved were very responsive, helpful, and courteous, always taking time to explain and answer the questions we had along the way. If you are looking for professionals, this is the place!

I really enjoyed my experience at Savu Sauna's lakeside pop up location. The sauna itself was a…read morevery comfortable size for 2-3 people and the view was gorgeous. The cold plunges are closed for the winters but some of the lake was sufficiently unfrozen to get in about knee deep. I opted to add an extra hour (so 2 hours total) which I would also recommend. This is a great idea for an activity if you are visiting and looking for an activity on a bad weather day.

Watch out, this company is full of crooks who fudge plans to make it look like land meets…read morerequirements for building on vulnerable areas that should NOT be built on. Instead of working with neighbors, they strong arm you to the point where you have to hire an attorney to fight them. Most people don't have the time or money to fight them, so they are used to getting away with bending rules more than they should. Well they finally found their match and I am confident my attorney and team will find their match holes in their plans and stop them from getting away with a plan that seriously jeopardizes the safety and my value of my home. Do yourself a favor and fire someone who is honest and play by the book. These guys aren't it.

From the owner: TCE, or Trudell Consulting Engineers, is a locally owned multi-disciplinary consulting firm with…read moreoffices located in Williston and St. Albans, Vermont.TCE specializes in site/civil engineering, environmental, landscape architecture, and land surveying, for a variety of clients in Vermont. Our clients span the public and private sectors and range from individual homeowner's to large corporations.TCE was founded in 1975 and has continued to evolve and adapt to the changing economy and challenges of an ever increasing complex regulatory world. We assist our clients with achieving their goal and developing successful projects from the initial concept through the final construction.