These are the most inept business people I've ever dealt with. I spoke to counter staff, face to…read more face on 2 occasions regarding a small spa part I needed, , even giving them a correct part number, only to have them provide me with the wrong part both times. !!!!. They apparently are unable to read a packing slip. they do not provide parts for what they sell l and I would think twice about ever ordering anything from them in the future. Buyer beware. Of course the owner was out of town for several days and mgr was of no help.

My experience has been anything but pleasant with this company for my in-ground pool. I paid the…read moreinitial $2500 in mid June and the 10k deposit the third week in July. Matt told me they would start late August. That changed to the beginning of September, then we had a date of September 26, but Josh was on vacation so it was pushed back to the first week in October. All fine. My problem is they tell you they will be in and out in 5 to 10 days. It's been 6 weeks now, I have a mess of a yard, no concrete and a bunch of lies .

This location is average. We bought our pool from one of…read moreGary's other locations. Today when we visited, there wasn't anyone available who could help us purchase a cantilever patio umbrella. Unfortunately, then we had to leave. However we do stop in to this location from time to time to buy pool supplies.

Like this store. Always good service. We recently purchased a patio furniture set, 8ft. pool table,…read moreand video dart game. All were delivered on time, and pool table was set up expertly. Also, we generally get our pool and spa supplies here. My only complaint is that they only service Jaccuzi brand spas. It is very tough to find anyone locally to service spas that are not supported by local dealers. So, buyers beware of the come and go "fair spa spectacular" deals that sell brands not sold locally. The spa may work great, but good luck getting someone to repair, when a problem comes up. Anyone know of a good freelance spa repair person, let me know,,,

The service is always friendly and asks how they can help within seconds of you entering the store…read more Each staff member is smart and knowledgeable about pool supplies and any pool 101 questions you have. I have been coming to this location only since my new pool was installed in 2024. I can't thank them enough for their dedication to all things pools and hot tubs. Their selection is vast and the value or price of their goods and services are average for the area. What I do like is the fact they gif military veterans with a valid military ID a discount. Thank you so much for taking care of the veterans. I am grateful for it.

Went there on a whim with two of my children just to look at hot tubs. Sales person was very nice…read moreand very informative. I actually have an idea of what type of hot tub to get, and how much it cost now. Makes the idea of more realistic. But the sales person was attentive gave me a brochure along with his card and I'm going to figure out how to Put a hot tub on the deck now.

Pools Unlimited has supported our pool for 38 years. Done so many things: Pool openings/closures;…read morenew liner installatio, installed a safety system winter cover, new heater, consultations on issues and more. First class work !!! Andy Ryan, West Seneca

Very nice people. Highly recommend! Great selection of…read moreproducts for all your needs.Give them a try.

Always my place to go for various bolts and parts for my projects. Staff is very helpful.read more

Hector's was, apparently, the first of the gang with a gun in his hand, and the first to do time…read more And if you want hardware, I will show you some hardware. What do you mean, you're already hard? Where? I had to fix my porch door, and this place were extremely helpful! Not the cheapest prices in the world, but then nothing is these days. They were reasonably and friendly and I don't really have any negatives whatsoever. Since that job (which was in September), I've recommended Hector's to two or three different people. If you have any home improvement type stuff to do, as much as Home Depot and Loews get all the press, Hector's is my tip for your best bet.

Awesome prices, excellent customer service, and a great selection of things from a smaller place…read more You can't go wrong!

Great place to do business, Dan and Adam are both professional, knowledgeable and friendly. Great…read morepricing and they will get you anything you are looking for. Support are local businesses, keep our money in town.

Great company to do business with. Had them do an out of state transfer for me. Dan was very…read morefriendly, knowledgeable and thorough. They can even take care of the pistol permits for you to save a trip downtown.

We called before we drove out to Armstrong's Armory. Having been the victim of a vicious dog…read moreattack two days ago, we felt we needed to explore self defense options. They had a wide array of easily concealed weapons and deterrent devices. Customer service was great, welcoming us and suggesting different options. The gentleman described the advantages of each product and offered to provide training. The prices seemed fair, and we were glad to find some personal protection that suits us. Just as a sidenote, there is also a barbershop within the business. We witnessed several young men getting the latest taper fade haircuts.