I am fairly new to the area, so the annual check up for my 2 cats is not until July. I had to bring…read morein my precious anxious cat for an acute problem, and I was pleasantly surprised. Dr. Thompson treated us like we were family. She communicated everything, you could feel her compassion and kindness, and ensured we felt supported. Dr. Thompson even came out to the waiting room and let me know herself they were running a little behind schedule-not her assistants, her! Her assistants were all kind too. My little baby is in recovery mode and I'm thankful to know our new local vet is a trusted space.

I was able to get in with short notice for a pet emergency- small laceration to the paw. They were…read morenice and knowledgeable!! Gave me a few options for treatment and good follow up instructions. FYI for emergency short notice appointments there is an additional $30 or so fee on top of their normal $69 visit fee. They take Apple Pay which is nice!!!

Veterinarian and staff were so kind and professional. I would highly recommend! Very very gentle…read morewith my very frightened kitty.

Everything about this place reeks of network ownership. Was left with our dog in a closet of an…read moreexamination room for what seemed like forever. Vet had next to zero bedside manner barely said hello to my dog after a 25 minute wait. Didn't explain anything to me and was left alone for another 15 minutes to wait on what he declared was an estimate. Not a prognosis or explanation that would be delivered by someone else that obviously hadn't even seen my dog. The vet came back in again and said it would be a little longer before someone came back at which point I said Diego was having a horrid experience and if anyone was actually going to come soon because he was having a really tough time. To which he declared isn't everyone and wouldn't we all like to leave quickly. That passive aggressive comment almost got him popped, but I had already waited an hour and my dog really needed an allergy shot. After 10 more minutes I left the room and asked them to send me the bill which we would have paid, but then magically someone was available to take care of Diego. The other tech, maybe, rattled off over 1200 worth of things we should get done if we could afford them, super insulting btw. They said he had an infection which was a lie after taking Diego to a different vet several days later. I asked for all my paperwork with their "estimate" they lied and gave me only the receipt for the examination and allergy shot. Upon going to the next vet I asked if they could get his records from VCA and all of that estimate magically disappeared. They took blood while we were there and had no documentation as to why. Do NOT take your pets here. This is the first negative review I've left in my 46 years for anything in my life. I've left many a positive review as well to put things in perspective. I waited several weeks to calm down before I wrote this so believe it or not it probably should have been worse. Price tag for what we did have done 350 next vet same shot and examination with much better care was half this.

We had an amazing experience with House of Hope! They are very thorough when placing their dogs…read morewhich I greatly appreciate! I would highly recommend this rescue to anyone!

A similar experience to other potential adopters, this rescue is a piece of work (substitute…read moreanother 4 letter word).  Saw a dog they had listed on Petfinder, the generalities matched well and contacted them and was told to fill out a lengthy application, then they'd get back to me in 2-3 weeks.  That seems fairly long, but we liked the dog.  An "adoption counselor" got back with us around 2 weeks, and during the interview revealed they selected a "pre-approved adopter" for the dog (which is still at time of writing listed as available on Petfinder to draw more applications).  What?  Why post the dog as available if they're going to select who to give him to out of their prior applicants?  These people are controlling, manipulative and abusive; wanting to control what you get, manipulating via bait & switch, and generally abusing by wasting your time and crushing your hopes. They insist on a meet & greet, which is only practical if you're in the area, and not a guarantee of compatibility long term with your existing dogs.  Once your all home, dynamics can change especially if the owner is not the leader of the pack.  We've adopted a number of dogs over the years, at least half were from out of state and flown or transported, and of the local adoptions only twice was there any meeting of the dogs prior to adopting. They won't work with another rescue in vetting your home, likely because they'd catch onto whatever racket they're running and report them to PACFA or applicable Maryland agency.  They won't work with adoption transport services though many excellent ones exist precisely to facilitate getting dogs to good homes that are far away.  They're too lazy to take a dog to an arranged transport at an airport even though the adopter is willing to pay all costs and donate extra for the time taken (which would then buy more necessities for the rescue). I'm sure this particular coven of witches thinks they're doing right by the dog, but they're turning off adopters by the score.  Deal with enough sham rescues like this in a row and you'll be going to PuppyMart breeders for a companion because some controlling crones won't let you adopt the dogs you want.

I have had many adopted cats and dogs over 20 years. The vet is so great with them and gives…read moresound, realistic advice for care and problems that arise. He is very affordable, too. Staff is awesome!

Mean and underhanded…read more Staff was verbally abusive. When I complained, he told me to find another Veterinarian in a roundabout manner claiming in two letters on office stationary that he was ending his practice. I visited his office today, 8/21/23. Staff stated that he sent me a letter stating that I needed to find another Veterinarian, ( a bare faced lie).

They need to get good groomers. I had my dog groomed there, and they butchered him!! I asked her to…read moredo certain things and not do certain things and she did the exact opposite of everything I asked and she's supposed to be inexperienced groomer her name is Linda.

We had a fantastic experience at this Petco. It was our dog's first bath at Petco, and they were so…read morelovely! Our beagle looked AND smelled terrific, lol, and I loved the bandana. Outstanding service and happy we chose this location.