I'm verbatim copying my Google review, but that's okay, because I had a great experience with this…read morecompany and the world needs to know! Absolutely a class act and great company. I called with a toilet emergency at 3:30 in the morning, and Danny was on call; he walked me through some safeguards I could take to shut off my water while they cleared a spot in their schedule for later that day to fix the problem. Later on that day, Danny was the plumber to respond in person as well. He was quick, efficient, courteous, and friendly to me and my family (and very accommodating to the fact that I had a curious three year-old who wanted to ask a million questions about what was going on). This is a great company, with very fair prices, but the reason we'll always call them first from now on is the wonderful hiring decisions they make. A+ job for some A+ plumbers!

Contacted Quality Plumbing and described exactly what we needed done: install a water softener…read more(that I had already purchased) and install a new faucet. They responded and said they understood. The tech would arrive when scheduled. We took off work for the installation. The day arrived; it was a Friday, and the technician showed up. He looked around and stated that he had a few appointments prior to mine (it was 10:30 am), and he was out of supplies to complete the work... including installing the faucet!!?? He rescheduled for a week later. A week later came. Quality Plumbing contacted me and stated that we should change our date because they scheduled us for a Holiday and costs would be much higher. I thanked them and rescheduled. (Tuesday, 8-12) The day arrived, and 12:00 pm came and went. We contacted them. Oops... they forgot to put us on their books.. The entire experience was frustrating and absolutely unprofessional. I called Anthony's. They came out 2 hours after we called and completed the project in just a few hours. I don't know how this company has 5 stars... but my experience barely gives them a one. You can try your luck and maybe risk posting a review like mine, or go to someone a bit more trustworthy.

I had not one, but two unfortunate plumbing situations happen in my home in 2025. I asked my…read moreneighbor for her plumber's number, and she gave me Mark's contact. At the time, I didn't realize what a blessing that would be. Mark is incredibly experienced, knowledgeable, and friendly. He knew exactly what needed to be done in both situations and fixed the issues promptly. His communication was excellent. I never once had to chase him for updates. He consistently delivered clear, accurate information and kept me informed throughout the process. Mark responds to texts and calls in a timely manner, which is hard to find these days, and he completed the work within the promised timeframe. I cannot recommend Old School Plumbing enough if you're looking for reliable, high-quality plumbing services.

Done a great job. Cost little more than the estimate. But Done more work than cost. Less than…read moreanywhere else

Bought my own sink, faucet, and garbage disposal and we wanted it installed professionally. We have…read moredone business with true blue before so we called them to install it. It was a HORRIBLE job done!! Sink is crooked, leaks under the sink, waterline to dishwasher was not attached properly that it caused my dishwasher to flood onto my floor, faucet handle hits the window sill when tuurning it on, and sink was not placed flush next to back wall that there is a gap between the sink and counter top. We tried to work with the company on several attempts to resolve our issue but they REFUSED. I would NOT recommend doing business with this company. They don't care about the satisfaction of the customer!!!

Stay away from these guys. Sold me on an expensive water softener that crapped out after only a…read moreyear. Then I paid many hundreds for them to come fix it. They couldn't. Left saying they'd get parts and then would never return. Now they play dumb about it all. Many months of trying to resolve this and I gave up. Too much stress with these idiots!

SEARCH NO FURTHER! We had the greatest experience tonight with a late-night emergency main line…read moreservice call! Nothing worse than getting ready for bed, to find all the drains in the house are backing up. Time to call around... I first called one of the well-known plumbers you hear on the radio, and was surprised to learn there was a $99 +$265 emergency call out charge (a total of $364 before any repairs are even made!), and a 2-hour response tj. I came here to Yelp, and found Mike with Ace's Plumbing... most 5-Star reviews in the area. I called just before 9PM and Mike answered, said he'd be right over (though he was getting ready for bead as well when I called!). He was at my house within 15 minutes, diagnosed the issue within 5 minutes, and was soon running a snake down the main line! Was a total of 30 minutes and the job was done! So glad we searched Yelp and found Ace's! In the end, it cost us LESS THAN HALF of what the other guy wanted just to show up (not to mention a 2-hour response time). Thanks again Mike, you saved the day and saved us a ton of money!!!

I called Ace's Rooter for a clogged drain in my basement floor. Mike was fast to respond and…read moreactually came 30 minutes earlier than stated. The clogged drain was backing up in my basement about 3 feet diameter. It was a 15-20 foot line that ran toward the main line. The water went down the next day when Mike arrived. Mike said if he has to clean out the main line that would be 575, but he would clean out the small line for free. Mike put the camera down the small line which had a handful of small fingerlie type branches in there which shouldn't be. Mike said the pipe was bad and really needed to be replaced. He checked the mainline while I was upstairs turning on water for him. When i came back down stairs he said he already ran the camera down the main line and it was fine. I asked him to show me with his camera because I had just bought the house a few years ago and the house inspector showed me where there were a few branches at the end of the line that would need to be cleaned out eventually. Mike ran the camera again and there was sitting water at the end. He said he could clean out the lines but that would be 575+220 after he just told me he would do the small line for free. I then asked him for a rough estimate on replacing the small line. He got on the phone with his concrete buddy and was whispering in the corner on the phone. Comes back and gives me a quote of 9700.00. I ended up only having him clear out the small line and he ended up charging me 575.00. This guy does a bait and switch on his pricing, so I would get everything in writing on how much it costs before he does any work. I won't be using him again. He gets a 3 for his quick response and that's all. His pricing a 1. His integrity a 0.

I want to give a shout out to Chuck who came out and fixed our water issue on Monday morning. He…read morewas very nice and efficient was able to get us up and running in no time. Thank you again Chuck and all the guys working hard to keep the city up and running.

I called Lexington out for a sewer smell back in October. They came out and completed work and the…read moreinvoice was paid immediately. We continued to have the sewer smell and called a second opinion. The company that provided the second opinion said the work that Lexington provided was not done properly and overpriced. I called Lexington to get their opinion on the issue and offer them the opportunity to warranty. Lexington did not want to even want to inspect. Unprofessional and I don't recommend this company.

Hot water in toilet tank!!!! Quick Relief Found the source and FIXED IT!!!!!…read moreHave several more problems lined up for him!!!

We called Anthony at 8:00 AM for a sump pump failure and water in our crawl space. He came out to…read moreinspect the issue within a couple of hours and gave us a very reasonable estimate. We agreed and they were pumping out our crawl space by 1:00 PM and finished installing a new sump pump by 3:00 PM. Great customer service and even better performance. We are now going to have them back to give us estimates on replacing some old lead plumbing in our crawl space. I highly recommend you call them for any reasonable, professional and prompt plumbing needs you may have. Thank you Anthony for a job well done!!!

-- July 2024 Update -- When our indoor unit would not kick…read moreon, I went outside to see that the compressor was cycling. The inside unit had a code displayed clearly. I called Buckners to have them come take a peek, and service the unit (which was ~1.5yr old). They sent a new technician who did not understand the issue. They first thought the unit was low on refrigerant. They then overcharged the unit. They called to the office for a second opinion. They told me that the TXV was sized/not opening. I once again asked about the code on the front. They did not take a look at the code, which the definition is printed clearly on the inside of the furnace panel. They wasted four hours of my time, sent the new guy (with no support), overcharged my system, and recommended a repair which I did not need. I then received an email with a $619 dollar estimate for the labor (as parts were covered under the manufacturer's warranty). But don't worry, there's a cheaper member price! They have an offered "membership" you can pay for monthly to allow you a discounted cost on a repair you didn't even require. I asked why the price was so high, becuase it was a 1-2 hour repair, and they said they always estimate high in the case that it takes too long, we would not pay more. Ultimately that behavior only serves the business. I got a second opinion from a commercial HVAC tech, and he instantly looked at the code, connected a module to read the blower motor status, and recommended a repair. The total time to repair was around one hour. Ultimately, Buckners was a pretty good company early on, but after they were bought things seem much worse: - Scammy practices having a "member" price ... Labor price is inflated to push you toward a monthly subscription - Unexperienced technicians deployed without someone to back them up (this is really Buckner's fault, not the new guy) - Overcharging for simple repairs - Almost caused damage to my condenser compressor due to over pressurization - Wasted my time, and I ultimately was in a state of disrepair longer due to their incompetence The ONLY reason I post these experiences is to warn others who may not be aware of what's happening and have no idea how modern HVAC systems work. Good luck Buckners, I will NEVER call you again for a third chance.

In July, I called Buckners to come out and take a look at a furnace because I thought it smelled…read moreodd. The furnace is old and has a pilot light. The technician briefly shined his light at the furnace, without taking the front cover off, and declared that the furnace was too old to look at. He would not even attempt to diagnose, and instead said I needed a new furnace. Even though he refused to actually look at the furnace and diagnose it, he still charged me the $109 callout fee. I had told their office when I called to make the appointment that the furnace was old. They could've told me at that point that they do not work on old furnaces, but did not. Instead, they charged me over $100 for doing nothing. If your furnace is older, beware that they may do the same to you. Also, as an FYI, I called a different company who came out, took the front off, cleaned it up a bit, tested for CO, told me it was working just fine despite the age, and that the smell was just related to the pilot light and was no big deal.

Edward with Mr. Plumber was great! Super knowledgeable, efficient, and hardworking. He came all the…read moreway up to the third floor of my unit, took his time to test and diagnose the issue, and then went up on the roof where he found the problem with the compressor. Great customer service and fair price. I'd definitely recommend for plumbing or HVAC repairs.

I took a risk and blindly called Mr. Plumber. Man, DID I LUCK OUT! Chad arrived and fixed the…read moremain problem I called about--bathtub fixtures had frozen up and wouldn't turn, and while he was here, he did a few additional very small fixes for me as well. He spent about 2 hours total and was REALSONABLY priced. As a realtor, I'm constantly being asked for repairmen referrals, and I usually decline to do so UNLESS I've used the tradesperson myself and had a very good experience. MR. PLUMBER (ask for Chad) IS ON MY VERY SHORT LIST of companies to refer.