Javier and his team did a fantastic job fixing my front bumper and also did it in a timely manner…read more While assessing the damage, Javier pointed out issues the other two body shops did not even notice. Highly recommend!

Javier did his thing on my 2018 Audi A5 Sportback got the bumper painted and swapped out it was…read morequick work & affordable, and he communicates throughout the whole process keeping you up to date with everything as he goes to get the best adjustment and fitment. 10/10 would recommend & a tip pay cash!

I would highly recommend I will definitely go back to them. They have been so helpful through every…read morestep of the process. I requested a service through Yelp (for my trunk alignment and change of weather strip on trunk) and they did an amazing job and they definitely worked with me with the price even gave me a college student discount. I even got my oil pan changed with them because they were very trust worthy.

From the owner: E.M. Imperial Auto Restoration LLC is a family-owned shop proudly serving the Houston 77014 area…read moreand surrounding communities, including but not limited to Spring, Klein, Cypress, and North Houston. We provide honest work, quality repairs, and real results you can trust.

I have experienced great service, a very reasonable price with quality parts, and Hector stands by…read morehis work. I trust Hector explicitly, and will continue to have him service and maintain both of my cars. John R.

I made a appointment yesterday to see Hector for the following morning at 10am when his shop opened…read moreup. I brought the car to the shop at 0945 and waited for him to arrive at 1000 which Hector didnt. My wife and i called Hector a few times as she was going to drop me off with the car. Hector never responded to any calls or text knowing we made an appointment for this day. Hector is very irresponsible and not professiona at all. What a waste of my time. Hector could have responded to inform me he wasn't coming. Service Requested - 0 Quality - 0 Value - No value or better yet don't waste your time like I did.

After our car was hit on the driver's side, we knew we needed a repair shop we could trust. The…read moreinsurance company pushed their "preferred" shop, but it felt like a conflict of interest as like they cared more about saving money than doing the job right. Then we called a few dealerships, and while we knew they'd do decent work, the pressure to commit immediately left a bad taste in our mouths. We searched collision repair shops and found Golden Touch Collision Center, run by Mr. Sayed. From the very first call, it was clear this wasn't just another shop. It was a family-owned business that truly cares. The reviews spoke for themselves, and after our experience, I can confidently say they live up to every bit of the praise. What stood out most was the personalized service. Mr. Sayed treated us like family, not just another claim number. The work was dealer-quality, but with the warmth and attention you only get from a local business. A small item was accidentally overlooked (something any other shop might have dismissed), Mr Sayed went above and beyond to make it right--no excuses, just outstanding customer care. Even dealing with the rental car company was stress-free because he stepped in to help communicate and ensure we had transportation the entire time. That level of dedication is rare. If you're looking for honest, high-quality repairs with a personal touch, Golden Touch is the only place you should go! We'll never use anyone else. Mr. Sayed and his team have earned our trust for life and we highly, HIGHLY recommend them!

From the owner: At Golden Touch Collision Center, we specialize in collision repair, auto painting, paintless dent…read morerepair, and custom refinishing for drivers in Spring, TX and surrounding areas (77388, 77379, 77090, 77373, 77380, 77429). Our certified technicians use state-of-the-art equipment to handle everything from frame straightening and bumper repair to scratch removal and ceramic coatings. We also provide basic auto repair services, including brake service, oil changes, and preventative maintenance, making us your one-stop shop for both accidents and everyday care. As an insurance-approved collision center, we work with all insurance companies to ensure stress-free claims and quick turnaround. Whether you need affordable dent removal, a complete auto body restoration, or a custom paint finish to make your vehicle stand out, Golden Touch delivers showroom-quality results and personalized service. Every car gets the golden treatment it deserves.

I have to say that USA auto did a great job on both my vehicles, from my Cadillac to my Cargo vans…read morethey have done a phenomenal job. Rodger and his crew made sure they took care of all my mechanical needs and also gave me a great price way better than the other 2 estimates I received. They also have many mechanics on standby to not delay any repairs. This will be my mechanic shop from now on!

Been using this business for a while now and highly recommend it for outstanding car repairs…read more Super friendly staff that are willing to help even on last minute issues

Always great quality and work in your favor. Top craftsmanship and attention to detailread more

Karen is a master at dealing with Insurance companies. Just hearing some of the horror stories…read moreshe's been through, she knows how to get adjusters where they need to be and get customers cars back ASAP. I was involved in a hit-and-run on my 2013 Corvette :( and all my Corvette buddies in Houston recommended me to Richey Collision. The owner is named Chris, not Richey by the way; the shop used to be located on Richey Road from what I remember them saying. This is a smaller shop, but driving up and seeing countless Corvettes everywhere, I knew I had brought my baby to the right place. Win. The waiting area is littered with trophies that they had won with their excellent paint jobs and other contests they've participated in. Double win. I am a very very OCD nitpicky guy when it comes to...well...everything really, but my car in particular. After Chris was done with it, it looked BRAND new. I don't think I've ever seen my car look shinier before. Not only did they fully repair everything with OEM parts and immaculate paint matching, but they buffed my entire car to perfection. Richey Collision is SO good it *almost* makes me want to get in another hit-and-run :)

Failure to meet deadlines and provide timely updates, creating frustration from us as client…read more Disorganized. Poor attention to detail and lack of accountability. Unreliable. Lack of professionalism in handling client interactions. Neglectful in maintaining transparent and professional contact. If I could give, 0 stars, I would. Seems like no one knows how to properly communicate the deadline for getting a vehicle back to their client then complain & make remarks of how "your wife called like 10 times today" I called 3 haha. Kevin (estimator) did his best to relay information from Miguel (I believe mechanic manager?) Xochil (manager) was on leave and tried her best effort to ease my frustration of the constant push back, I asked to be updated, yet never was. Said car was needing a test drive, I asked for a picture of the odometer, received no response after we were in "constant" communication via text (I say this loosely as she wouldn't pick up my calls, but would text me while I was on hold). Paid our deductible after a month our vehicle was in the shop, get inside with incorrect tire pressure from 2 of the 4 tires. We go inside, they put air in, just for us to circle in their parking lot to notice there was a knocking sound. Go back in, yet again, for them to tell us "oh yeah xyz is also broken." Wouldn't that be something to bring to our attention before we pay money to get our truck back? Also as we requested a rental since we turned it back in (obviously) the white girl inside had an attitude. We shouldn't have to ask for updates, but again, when we ask, they're annoyed and give vague answers. Then the Hispanic lady wasn't any help either. Funny enough, the owner Kevin Williams, comes in at the perfect time after the verbal altercation and assisted it well; but when I was telling him what happened, the white lady says "that's not what I said but okay" funny she had a lot to say when confronted to her boss yet little to nothing when asked for an update. Overall, do not leave your vehicle here. Kevin in front, black man, Hispanic lady and white lady have a bad attitude, Miguel maintenance manager didn't communicate, Xochil didn't want to answer calls.

Don't bring your car here. I waited almost a year for a replacement hood for my car and it still…read moredoesn't look right. Carstar didn't communicate wait times or updates. Carina is argumentative and Kevin the owner doesn't pay attention to work going in and out of his shop, apparently. Truly a miserable experience getting my car fixed. I wouldn't wish this type of service on my worst enemy. Do yourself a favor and take it anywhere else. They're a total joke of a repair shop. You can go to a circus to see clowns or come here, the choice is yours. There's no star in Carstar here, period. It's funny that Carstar is interested in helping resolve the issue with me and other dissatisfied customers after the fact! When they could've solved the problems sooner, instead of after the fact. Look at the other one star reviews for further proof if you don't believe me. Do yourself a favor and go anywhere else but here.

Y'all I am so pleased with this establishment, these people and this place is pure Awesomeness! My…read morelittle Kia Soul was broken into for theft purposes and when I tell you that Guillermo and his Professional staff brought it back with new life and did extra perks and details to it, believe it. My whole ster wheel area was busted out, wires hanging everywhere and I did not see much hope to it, it's looking like even better and I am going to keep her for a while longer. On top of that they did a whole detail wash and cleaning on her. So don't sleep on this company at all, I highly recommend then, they did far more than what I expected. Thank you so much Guillermo and Staff.

Hi James Hendrickson, Very happy with the services, that…read moreyou, your center and the team professionals you have under your guidance as a estimator/coordinator. You have really transformed a very ugly body repair and over sprays from another collision center concerning the right side panel, the tail gate, the dent to the left upper rear can and correctly installing the back bumper sensors into a very beautiful body repair on my F-250. All coating matches the existing coating. You did an excellent job of removing the overspray from the entire truck followed by the re buff process. Thank you again for your pleasant attitude and help. Without hesitation I would recommend you and Veterans Collision Center for body shop repairs. The F-250 is beautiful!! It's appreciated. R&S

Neighbors Collision has been an absolute blessing to our family this past year. When our daughter…read morewas in a wreck at school, we knew exactly who to trust with the repairs. From start to finish, they exceeded every expectation. The repairs were completed in a timely manner, the communication was clear and consistent, and the quality of work was outstanding. Our car looks flawless, and the entire process was stress-free thanks to their professionalism and care. I would 100% recommend Neighbors Collision to anyone in need of car repairs. truly a 10/10 experience!

I'll start by saying I have the worst luck in regards to vehicles. I have had to replace 3 cars due…read moreto wrecks since I moved to Houston in 2018. So when I got rear ended I was devastated and just knew a body shop would total my vehicle in their search for more money. I knew the best way to avoid this was to find a nice local, mom and pop type shop that would actually listen to me when I asked them to work with me and not total out my car. The wonderful front desk lady communicated so very well and very clearly what HAD to be done and what we could just leave alone because it wouldn't affect the integrity of the car. They were super up front and even helped me out when it came time for pick up and my deductible was something I was struggling to meet. They did amazing work and given it was around a major holiday they were very timely with their repairs. I cannot recommend the people at Neighbors Collision enough. I will be referring all my family and friends to them in the future. Best experience I could have asked for.

I received my car after it being stuck in this shop for over 6 months. I walked around and did an…read moreinspection after driving it back home and was not happy with the shotty work this shop did. Parts weren't assembled correctly my center console was clearly taken apart and not put back together, it was left with gaps and broken clips. The headliner is missing two clips, there were several marks (grease?) and plenty of crushed up edges where the headliner meets the interior pillars. I've attached a few pics and I'll let them speak for itself..avoid this shop at all costs!

I'm highly impressed with the results and customer service for my vehicle repair. The wait took…read moreabout 15 days and it a little upset I have to come back so they can finish the pin stripe paint design on the side of my car. The dent in my vehicle was removed and the paint job looks good. The turnaround time could have been a little better as well, but so far so good. The interior of my car is still in good condition and I liked that they let me look over my car before paying for the repairs. The lady the help get everything and notified me of the status is named Felicia. She's needs to get a raise ASAP! I enjoy the free coffee, water, clean bathrooms and comfy seats while waiting for the vehicle to get pulled up for review. Another good bonus is that my Insurance company AllState is Station within the building. The rental car with Enterprise went well and I'm highly impressed with their service as well!