I came here looking for new (all terrain vs mud) tires to put on my Jeep. The people that work here…read moreseem like they are genuinely interested in getting the parts and service that are best suited for you. Needless to say I ended up purchasing the tires and they scheduled the appointment to have them put on right then and there. My appointment time arrives a few days later and it took them around two hours to do all five (including the back spare) and I am very impressed with the quality of work. They have a nice seating area with couches, coffee and water while you wait. The two main gentlemen that we spoke with were Colton and Eric. Both were incredibly helpful and super nice. We'll definitely keep coming back here!!

We are completely satisfied not just with the end results but the customer service! The leather…read moreseats arrived ahead of schedule, they notified us, we kept our appointment due to our schedule. The told us 3 days for everything we wanted done (had some wheels done) and had it ready ahead of time. They checked some other things and let us know they fixed that as well! Who does that?!? THEY DID!!. I did have to call and ask the status..just because I'm impatient..and was told it was ready. They fixed a very small issue immediately and we have received so many compliments! Phenomenal job!! The entire team is amazing! We LOVE the results!

Got my front bumper caved in by an object that fell off a truck and was out of pocket for the…read morecosts. Got three estimates for the work and Woodlands Body Shop was lowest by $300. Brought it in on a Friday and was out by midday the following Tuesday. Repair was impeccable; couldn't tell that it had ever been hit. Washing the car and vacuuming the interior was a bonus. I'd use them again any time.

I had a dent in my front bumper due to a tree branch on the highway that was unavoidable. I took my…read morecar the next day and it was fixed perfectly I just two days. They ordered original parts from the dealer and the labor costs were very reasonable. I have gone to several body shops in two states and this one is by far my favorite. I highly recommend this body shop! Also, the shop was very clean and had quality products and parts.

Service requested : check engine light. Turns out it's an Oxygen sensor and let me know the price…read more No upsells, just the facts.

Second time bringing my GLK350 to these guys. I won't take my car anywhere else! Matt and the team…read morehere always treat me so nicely. The service, upfront, fair, and transparent cost, the workmanship, you can't beat it. I've gotten sway bar links replaced and brake pads and rotors and the work was top notch and done same day on both occasions. These guys are so kind and knowledgeable, they really know these cars and it shows. 10/10 stars

USE THIS SHOP!!! Period. they are a 5+ I got several quotes…read morewhere they were very competitive, yet the best part was a superb job done by total professionals, totally satisfied with my highest recommendation. Do yourself a favor, get a quote, the depth they go even there was unmatched (the others were not clear on what needed to be done (my front right strut housing broke loose from the unibody after hitting a curb...-;(( Plus Karen who runs the shop is a superb manager and customer focused, pleasure to work with. **** Get a quote from them, as one of a couple of others, they are fair and complete, no surprises

Had body work done here a long time ago. They did a good job originally on the body work and paint…read more No complaints and they offered a lifetime warranty. Over 10 years later, the clear coat came off in some areas and the paint started peeling pretty bad. Fortunately I kept all my paperwork because they were quick to ask for it when I made the call back. I had to go in so they could inspect it. Being near Katy now, this wasn't a leisurely drive over. Long story short, they repainted only where the clear coat failed and not everything they originally fixed. So it looks like I have a brand new hood and fenders but the front bumper looks like its 10 years old. Not entirely happy but I don't have time to complain as the truck was sold. They did match the paint pretty well but I did find some tiny flaws in the paint. Overall I think the work was acceptable minus the half-ass warranty coverage. Keep your paperwork.

They have done seven or eight vehicles for us for window tinting, and truck accessories. Called and…read moreset an appointment for today for my new vehicle and I got there early but they still had me out before my appointment time was even scheduled. Unbelievable service every time we go! Their products are great and their installation is flawless.

Outstanding service and quality, I would definitely recommend Tomball Tinters to anyoneread more

I was thoroughly impressed with their communication and the quality of the paint and body work on…read moremy truck. They kept me in the loop throughout the process, were clear and professional, and the results speak for themselves. The truck looks fantastic -- like new again.

Make sure if u were effected in the flood you don't use this business. They will hold your car…read morehostage with so many crazy fees. Worst tow business n repair to use

Failure to meet deadlines and provide timely updates, creating frustration from us as client…read more Disorganized. Poor attention to detail and lack of accountability. Unreliable. Lack of professionalism in handling client interactions. Neglectful in maintaining transparent and professional contact. If I could give, 0 stars, I would. Seems like no one knows how to properly communicate the deadline for getting a vehicle back to their client then complain & make remarks of how "your wife called like 10 times today" I called 3 haha. Kevin (estimator) did his best to relay information from Miguel (I believe mechanic manager?) Xochil (manager) was on leave and tried her best effort to ease my frustration of the constant push back, I asked to be updated, yet never was. Said car was needing a test drive, I asked for a picture of the odometer, received no response after we were in "constant" communication via text (I say this loosely as she wouldn't pick up my calls, but would text me while I was on hold). Paid our deductible after a month our vehicle was in the shop, get inside with incorrect tire pressure from 2 of the 4 tires. We go inside, they put air in, just for us to circle in their parking lot to notice there was a knocking sound. Go back in, yet again, for them to tell us "oh yeah xyz is also broken." Wouldn't that be something to bring to our attention before we pay money to get our truck back? Also as we requested a rental since we turned it back in (obviously) the white girl inside had an attitude. We shouldn't have to ask for updates, but again, when we ask, they're annoyed and give vague answers. Then the Hispanic lady wasn't any help either. Funny enough, the owner Kevin Williams, comes in at the perfect time after the verbal altercation and assisted it well; but when I was telling him what happened, the white lady says "that's not what I said but okay" funny she had a lot to say when confronted to her boss yet little to nothing when asked for an update. Overall, do not leave your vehicle here. Kevin in front, black man, Hispanic lady and white lady have a bad attitude, Miguel maintenance manager didn't communicate, Xochil didn't want to answer calls.

Don't bring your car here. I waited almost a year for a replacement hood for my car and it still…read moredoesn't look right. Carstar didn't communicate wait times or updates. Carina is argumentative and Kevin the owner doesn't pay attention to work going in and out of his shop, apparently. Truly a miserable experience getting my car fixed. I wouldn't wish this type of service on my worst enemy. Do yourself a favor and take it anywhere else. They're a total joke of a repair shop. You can go to a circus to see clowns or come here, the choice is yours. There's no star in Carstar here, period. It's funny that Carstar is interested in helping resolve the issue with me and other dissatisfied customers after the fact! When they could've solved the problems sooner, instead of after the fact. Look at the other one star reviews for further proof if you don't believe me. Do yourself a favor and go anywhere else but here.

Great and Quality service and kept the appt. time. Customer…read moreservice was awesome! Also, very reasonable priced

I haven't posted a review for anything but food but this place is amazing! Tomball Autoglass is…read morehonestly a top tier auto glass service. They took care of me quick and efficient. No problems, no hassle. Just straight to the point, price and fix. Amazing services by thee entire team. Honestly I'm happy I went local!