If only I can put 0 stars, this place is a real disgrace! Serves old rewarmed chicken, and workers have attitudes.

Still the absolute worst Popeyes in the country. I love Popeyes - every other one. I've been to dozens of Popeyes all over the country with no problem. In the past decade I've been to the Cutoff Popeyes a dozen or more times and there has never NOT been a problem. Usually a major one. I keep trying again every six months or so to see if maybe they've gotten new management or learned to hire anyone who give even a little bit of a damn about anything. I think I'm ready to just completely give up. I don't know if there's a local franchisee owner or it's corporately owned but the problems are so significant and longstanding that it has to an issue that goes even higher than management level and have to be at the ownership level. How have they been around this long being this badly mismanaged? Maybe I've been watching too much TV, but the only thing that can possibly make sense is that it's a money laundering front and they don't really care if they provide service to make a profit. Any other explanations? read more

Mexican woman is rude.. she never smiles and is not accommodating to the customer. She has worked at this restaurant for years but she is a thorn in its side. read more

Through my food on the ground and then picked it up and told me in a rude tone I'm not remaking it so just grab it

cant even get a full order in the bag the first women that took our order had a attitude problem someone else had to come give us our drinks and food and they forgot stuff 25 min drive for piss poor service read more

Drove from Galliano to Larose just for some chicken at Popeyes and the chicken was cold and my husband ordered a large red bean and all they gave him was a large rice!!!! My sandwich was not even average.... in fact, it wasn't even that great!! We really like Popeyes but from now on, I think we'll drive to Houma or Raceland!!!!!!! Back at Popeyes and the lady doing drive though had an attitude.... everyone ordering is asked to pull to the side and still rude when are order was brought out!!!! Wow really!!! If u don't like ur job then work somewhere else!!!!! read more

my food is cold didn't give me my right order i asked for a coke but food kept getting colder they scammed me out of $20 cause they thought that i was older fell victim to a scam my family full of scolders read more

I'm traveling through town and was turned away because all I have is one $100 bill. Apparently no one in this town accepts them. DO NOT EVER STOP IN THIS TOWN!! Rudest bunch of people I have ever met. Received a nasty email from a person in this town which just proves my point even more. Rudest town in the United States. read more

It's even years since I visited the Mathews La Popeyes because of their service. First time I drove up to the window, no one in front of me, no one come over the intercom. So I blow the horn some one day be with you in a minute. At this point it's going on 10 minutes another 10 because I'm timing it. So I drive to the window and a car leaves the window. Do I ask to place my order the girl at the window say I have to go back in line because someone else was at the window and could not take my order. So I left and haven't gone back until today. Grand kids here so I'll give them a chance. I give my order, can't understand the girl at the window I giver her 51 dollars she says it's 60.54 . So I give her a 20 that naked 71. She gives me back 4 . So I don't argue. I get home and realize they shorted me a large fry and large red beans. So I pack things up and head back there. Tell them what I was shorted. She say drive to the window. Hands me a bag with what I was shorted. I proceed to ask her what about the rest of my order because now it's getting cold. She ask you want fresh chicken and are you willing to wait 20 minutes. I think there not enough chicken for my order. They ask me to pull up. Then 2 cars pull and leave. So I go in say I want my money back. They argue. Asked for fresh chicken, I said I asked for hot chicken. It turned ugly. I left with no chicken and shorted money also. Raceland,La has the worst service and customer satisfaction will never go there again! They don't deserve any stars but that's the lowest I can go. read more

I am hearing impaired and sometimes my voice is not the best. I was trying to order my food and get 2 extra biscuit to find out how much they are. For what ever reason they did seem like they were to interested on answering me back. So when I found out how much everything was. I was like wow that person was so rude even the people I had with me in the truck was like rude much. When I got to the window I was like now I know why the one taking my order was so rude she was so busy talking and laughing with her co-workers that she did not realize how rude she was to me. I hope the the service there gets better and they have the younger group understand how insulting that was for me. read more

Initially, I tried placing an order on the mobile app at 9pm and my order was never received. When I arrived to the drive thru explaining the situation the cashier failed to assist with the app confusion. We then placed an order and as approached the window, the cashier took 5 mins to acknowledge us. We proceeded to explain to her that we would like to use the coupon. The cashier told us the order was placed and they could not issue a refund. We were asked to come back tomorrow if that were the case. A cashier approached us 2 mins later stating they could not accommodate for our chicken sandwich because they ran out of fillets. When we asked for a refund she said we can wait on the side for the chicken sandwich. Completely lied and contradicting her initial statement. Unfortunately, we had to wait 25 mins to receive our meal and the meal was poorly assembled. During the process both clerks were rude,short, dismissive and inconsiderate. The poor customer service made our experience very unpleasant. This behavior and customer service is unacceptable and should be addressed promptly. read more

Slowest Popeyes I've ever encountered. I don't know what these employees do, need new management!