I went to Popeyes Louisiana Kitchen expecting fresh food for my family, and instead we were served biscuits with what appeared to be mold growing on them. This was beyond disgusting and honestly unacceptable for any restaurant, especially one serving the public. The biscuits had visible dark gray and green spots underneath and throughout the bread. At first, we thought maybe they were burned, but after looking closer, it was clear something was seriously wrong. No customer should ever have to inspect their food for mold before eating it. This is not just bad customer service. This is a serious health and safety concern. Someone could get extremely sick from consuming spoiled food. The fact that these biscuits were packaged and handed out to customers tells me there was either no quality control or complete negligence happening in that kitchen. I am deeply disappointed and disturbed by this experience. I would strongly encourage management to immediately inspect their food storage, expiration procedures, and kitchen sanitation practices before someone gets hurt. I have included photos because people deserve to see exactly what was served to us. Extremely disappointed. 1 star. read more

Popeyes Louisiana Kitchen - My wife and I was served moldy biscuits for dinner from Popeyes - Chicken Wings Near Me - Merced, California

Very pricey!!! Overly price!! Not worth the money!!And their shrimp is so smelly!! Has that nasty smell!! With a combo they should have at least choice of soda or a bottled water but instead they give you water in a cup!!! Service is bad too, the laddies that take orders are grouchy. read more

Whatever you do don't order online.. twice in a couple of weeks I ordered food online.. first time I got there no customers was there .mnot even the drive-thru ...yet they had no chicken prepared.. All they had was spicy... I was told to wait approximately 20 minutes for the chicken to be cooked.. first time I obliged and waited second time I was so pissed that what is supposed to be more convenient turned into another wait for chicken.. And that manager was no help .. Didn't even apologize for the inconvenience.. Just said "that's what happens sometimes when you order online"...that place can kiss my butt.. I'm going to KFC... read more

The service was crap they had one lady taking our order and she couldn't seem to complete it because she was mixing up all her words don't know if she was high or nervous, then the manager came to finish taking the order and she was extremely rude and short. My mom asked for her opinion on something on the menu and she said " whatever it says in the menu". She proceeded to cut me off while ordering and asks " Is there anything else" ?? Super rude and the food tasted like sh!t fries taste like straight grease. Popeyes needs to hire some new employees asappp read more

Do not order from here. System crashes without allowing you to pay for food. Had to wait in drive through for 25 mins (not even long line) and when we arrived at window to pay we were unable to while our food sat in our bag. Employees gave no other way to pay and said all we could do was leave. No coupon given, no alternative solution. Just poor service. Would have rather waited in the wrap around line at In N Out. read more

Closed the kitchen 20 minutes earlie. Tragic and lazy. no thighs after 10:30 and store closed at 11. make more people

0 star if I can give it. This place needs to work on their customer service! You don't close till 10:00pm but you're out of chicken and lobby is closed? 40 minutes prior to closing time? Placed an order online via the app tonight for 9:26pm pick up for a 12 pieces. Went into the lobby at 9:23pm and unfortunately the lobby was already closed. Luckily a customer inside open the door for me. The guy who greeted me seems fluster that I was able to get in and the lady who interfered was rule. Stating that the lobby was closed, basically shooting me away when I am already a paid customer. A lack of compassion and respect to their customers. They stated that they were out of chicken. Wtf, do you mean you're out of chicken. You're a chicken restaurant. Go fried some more. Now I'll have to dispute my order because I did not receive what I ordered. What a waste and joke. I will never come back to this location. Will take my business to KFC instead read more

The Chicken Sandwich is the best! Also, the chicken tenders are SO big, meaty and juicy.

Horrible service, rude employees. Everyone we go there's constantly a issue and we feel disrespected

Food is above delicious, unfortunately to feed a family of four it's a small fortune. We like Popeyes, but because of the price of food we don't go very often anymore. read more

I went at 10:30pm and they only had spiny chicken strips left. I wanted a fried chicken meal. I don't eat spicy food.

If i could give this place a 0 i would. the woman was nice, but messed up 3 of my 4 items. the back of the kitchen must not know how to read because no pickles means pickles should not touch my sandwich. i got 2 normal sandwiches with no pickles that were made spicy with pickles and a order of cajun fries that were made normal. as well as my order taking 15 minutes for no line. read more

Food was just okay , nothing to brag about. Went through the drive thru , attendant seemed preoccupied and serving me was an imposition. Likely will not return to this location. read more

After departing Tahoe, I decided to try 99 home back to SoCal. Around lunchtime we were in Merced discussing options. I was worried. 1 1/2 stars, undercooked chicken , feathers still in the bird. All kinds of warnings from the yelpers. But the long line in the drive thru made me curious. At the very least it would be a good story for my grandkids, you know?! This location is great, don't believe the haters. My sandwich was fine, my 5 piece combo was fine. Same with my Mac and fry sides. I legit went to flavorville on this visit. I never eat this much, but after swimming and hiking the past 3 days I had a voracious appetite that only Popeyes could satisfy. Loved my blackened ranch dip, loved how strong I felt after. Popeyes Merced, you a real one! read more

Both husband & I ate chicken Saturday night , we got so sick from raw chicken or contaminated. Violently throwing up for 12 plus hrs. Wasn't crispy and was not spicy read more

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Paid for an item that they didn't have ready and forced me to wait, which I didn't have time. The "manager" was on break and could not give me a refund. Reason I came to Popeyes because I didn't have time to eat a decent meal. read more

Great place, food fresh, love the customer services, will come back next time...i never had bad experience

The service was sloooooow. Made me park out front. I had to go inside after 20 minutes then waited another 5 while they put my meal together The food was not of quality. Ordered a 5 peace chicken tender. Chicken was like car-board and very thin, and fries were cold and limp. Over priced I should have went to a Savemart deli. 5 peices would have been cheeper and the chicken would have been full peaces with flavor read more

Update: I've been throwing up all night because of the chicken. I could give 0 stars if I could. Hubby and I were starving so we decided to go to Popeyes to try the chicken sandwich and get some butterfly shrimp. We were told that the butterfly shrimp were 8 pieces for $5. We went for it. So we drive away and park somewhere and I open the box and there's only 5 pieces. Well 4 good pieces and 1 little popcorn shrimp. When we finished off the shrimp we moved onto the chicken sandwich and I knew right away the chicken was not cooked all the way. I chewed on a tendon and was disappointed. I was looking forward to the chicken sandwich everyone was raving about. Will NOT BE COMING BACK HERE. I suggest that everyone save your money and go elsewhere to eat. read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Merced, California

During these COVID times, the salon is closed but one can order inside. The Line was long and plenty, so I ordered inside 4 spicy chicken sandwiches. Literally, I came out in 10 minutes! The employee was so polite, and professional! I could have as many dips as I wanted and the sandwich was so affordable! Definitely recommending to others!!! The sandwich was so good too!!! read more

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This location gets away with shutting down their machines way before closing. They close at 10:00 PM, but if you go after 8:30 (maybe even earlier) you only get whatever is left that's already cooked. It doesn't matter if you're a walk-in, drive through or even mobile app customer. I used to often forget that they close earlier than all the other fast-food establishments and would find myself there after 9:00 PM. First off, they lock the dining room at 9:00 PM, so you can only use the drive-thru. At every occasion, they start off by saying, "We only have...". This happens every time. Two nights ago, I placed a mobile order at 8:30 PM. At 9:10 when I went to pick it up, they only had bone-in chicken. Ironically, that's usually the only type of chicken I order, but on this particular night, I wanted strips and a sandwich. They had neither. I filed a complaint, and the response was "sorry that we were closed when you arrived and you didn't get what you ordered." WHAT??!! I replied and informed them that the location wasn't closed, they just stopped cooking food. I didn't get a reply. At this point I can only assume that the establishment in Merced doesn't have any real oversight, as this has been going on for a long time and I've seen many reviews state the same problem, yet nothing has been done about it. I guess if you want to eat Popeyes in Merced, you either have to pick up your food before a certain time, or be stuck with whatever's left over. read more

The service sucks and I always get home and have missing items. Where's the accountability for this sh!+. Who's the owner of this place? I knew I was better off sitting in line at In n out.. At the end of the day, you're paying over price for sometimes decent chicken when you're better off going anywhere but here. I hope Popeyes as a corporation fails, starting with the Merced store and all the people lose their jobs bc they suck as fast food workers. read more

Let's just call it what it is.... Terrible! The wait is always super long, the food is never fresh if they even get your order correct. The staff is never friendly and lack customer service skills especially when in the drive thru. We went only to try the new chicken nuggets which I'm sure would have tasted great if they were at least warm but they were barely lukewarm and tiny! I should've known better and waited to try them at another location. read more

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Mold on my fucking food.. Beware. I don't understand the hype of this place. Check your food before you eat it... read more

Popeyes Louisiana Kitchen - Mold on my food - Chicken Wings Near Me - Merced, California

I ordered a 5 PCS tenders and asked for them to be fresh. The manager instructed the cook to drop 5 pcs and stated to me it would be 5 mins. I waited 5 mins and the young man called my name. I took the food and requested some ranch dip. He informed me that there wasn't any ranch!. Then I got all the way down the street and something told me to open my box and to my surprise, I had 4 Mild tenders and they weren't fresh at all. I turned around and went back to get the 5 spicy tenders I requested and the server gave them to a guy in front of me in line. And the manager went off!. Long story short. I waited 25 mins for my food... Instead of the 5 mins I was told it would take... Frustrating! (Btw I'm still waiting for my food) read more

Popeyes Louisiana Kitchen - Popeyes!! - Chicken Wings Near Me - Merced, California

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Update: 5/15 - still no ranch. I spoke to the manager who tried to play it off and say they had ranch earlier in the morning but ran out. I told him to stop lying to me. All of your employees just told me that corporate will not let them restock the ranch. I told you I'd be back to check and if you were still out of ranch, I wouldn't buy from you anymore. Do you know the message it sends to your customers when you refuse to stock ranch dressing to try and sell other sauces? It says that you don't care what the customers want. So I said I'm not eating here anymore and he said that's fine with him. Please don't eat here. They don't care about the customers. Went here yesterday through drive through. They forgot my 6 biscuits. But service otherwise was fine besides the fact that I asked for ranch at when I ordered and they waited until after I paid to tell me at the window that they were out. Came back today and ordered some more food. I asked for the biscuits they forgot to give me the day before and the lady said she thinks she remembers me and will give me the 6 biscuits today free of charge. I said "trust me lady, I'm not trying to weasel you out of six biscuits". Then I asked for ranch. She said "we're all out of ranch" and I said "what!? You did not just tell me you're still out of ranch! I swear to God! What is going on!?" She told me her general manager is not stocking ranch dressing in order to sell the other sauces first. I said "oh no you did not just say your manager is not restocking his ranch to sell other sauces first. That is going straight to Yelp!" She said "go ahead, please do so. He refuses to restock it. So I told her, "Seriously that is shady AF and that's all I'm going to say because I have my kids in the car. But your GM needs to order that quick. I'm going to visit in the next week and they had better be stocked with ranch or I'm never coming back here. I swear to God I will drive my ass all the way to Livingston Popeyes when I want some and tell all my friends to avoid this shady place!" Go living this place one star unless they can stock some ranch or the GM gets fired! Srsly read more

I just go for their spicy chicken sandwich and it's always perfect! Big juicy breast meat that is perfectly cooked so that it's juicy and tender.. granted it's deep fried so it's a guilty splurge for me ..kinda like pizza. read more

Never really have any problems at this place, but this dude (see picture) was being cheap af. He acted like he wad the owner or had stocks invested in company. People asking for napkins would get one napkin. He wanted to charge somebody for a extra sauce when they only got one sauce with their tenders. When they asked for an extra sauce, he wanted to charge 22 cents. Ive never seen this before. Always 2 sauces with a 3 piece or more order. Charging for napkins next? read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Merced, California

If I could leave zero stars I would! Worst customer service ever. The manger doesn't know how to approach people or even think about them at all. Don't you think we have family's to feed too! Not one apology came out of her mouth. All she kept saying was first come first serve , but I ordered on door dash..... lol The money came straight out of my card. So if you ask me I should be first.... let alone I was there at 9:11 they had a huge line so I called said I had a order on door dash and it says it's ready can you please walk it to the door for me to pick up ? she said no. I don't get why.... so I waited in drive through for 1 hr. Just for her to tell me first come first serve. Horrible customer service. I hope this Popeyes gets better mangers to run the place. read more

Popeyes Louisiana Kitchen - Prof I called to ask at 9:11 pm tonight just for someone to walk my order I paid for on door dash to the front door. Said no! - Chicken Wings Near Me - Merced, California

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This is for doordash order. The actual food taste was very good. I really loved the fried popcorn. However, I feel that there was a very small amount of shrimp, it could have been far more. read more

Not even slow and they forgot my two chicken sandwich. They charged me $1 to up grade the family meal when the meal said two large side and the picture had Mashed potatoes and fries. I changed to Mac n cheese. so that was a up grade bs. read more

Went to Popeyes to pick up lunch. I ordered a shrimp tacklebox with Cajun fries. It came quickly; I paid and left. I ate in the car, all finger food since no utensils were provided. However, once I looked in the bag for a napkin, there were none to be found. Needless to say, I had to pull over and search my just cleaned car and search for a napkin. read more

The host "Maria" who took my order on the drive thru needs to be more courteous to the customers. I am sorry you seem to dislike your job. Learn manners and be polite. Merced Popeyes by far the worst experience ever. read more

Food was okay but $4.19 for a regular size fries is not worth it for the amount of fries you get. read more

Popeyes Louisiana Kitchen - Regular fries for $4.19 - Chicken Wings Near Me - Merced, California

They deserve less that a star. Save your money it's not worth it go somewhere else I have given this place a chance but they let me down every time and today was the last time I got a surf and turf and I got 3 breaded shrimp and two under cooked chicken strips my biscuit was cold and hard the Mac and cheese was cold and so greasy and my dr,pepper was more like carbonated water and it was mostly ice this place is a joke. read more

Driving north on Hwy 99 this morning, I saw this Popeyes at the same time I remembered that the sandwich was to be sold again starting today. The drive thru line was around the building, so I went inside to order my food to go. The order consisted of 3 sandwiches and 2 apple pies. The lady at the counter told me that it would be a 15 to 20 minute wait. I was OK with that, I had waited a couple of months for the sandwich to come back. After almost 30 minutes my order was ready. I took the food to the car and hopped back on 99 to continue our journey. About 8 miles down the road my wife informed me that we only had 2 sandwiches, They had only given us two thirds of the sandwiches we paid for. The sandwiches did taste good as did the apple pies. But there is no way that what we had in our bag was worth over $16.00. This is the worst Popeyes I have ever been to!!! Make you wait 30 minutes and screw up the order, essentially ripping us off for a $4.00 sandwich. read more

Part of the problem with a fast food chain restaurant is that I never bother to check the Yelp review before I go to one. But I wish that I had, because this place completely deserves it one star. And not because of the food. I'm sure the food here is typical delicious Popeyes. I wouldn't know, because I ended up asking for a refund. I ordered my food which was a combo, they gave me my drink cup, I went to the coke freestyle machine. It had basically no soda in it. My options were Diet Coke and Coke Zero. Now, I'm okay with Diet Coke, so I selected that and of course there were no flavor choices. Basically the freestyle machine was completely devoid of almost everything, sort of going against the whole idea of what the freestyle machine is all about :-) So really disappointing, but not a deal-breaker for me specifically. They have a drive-thru window, so I assume they have more soda choices behind the counter. I wanted cherry, so I walked up to the counter. It took three to four minutes before anyone even recognized me, and then when I asked about getting Cherry Coke, they said, oh yeah we're out of that back here, too. So that's when I thought, why bother. And I asked for a refund. Okay, they said, fairly friendly and professional. And then I had to wait another three to four minutes before anyone could take care of my refund for me. Once the manager started the refund, he himself was on the register for at least 3 minutes figuring it out. And after he gave me my refund, he asked me to stay so I could then fill out another form where they wanted my name and phone number and reason for refund. Had I not being in a decent mood, I would have just left at that point, because it didn't seem worth it. But I stayed, filled it out, left, and then went immediately to Yelp to write this review :-) I don't travel this stretch of 99 very often, so it won't really matter much. But I will never go back to this Popeye's again. read more

The chicken and pop corn shrimp is delicious. Here's my issue...I always order 8 piece spicy, dark meat only. Guess what? They consider that a "special order" and tell me the wait is 20 minutes LOL. Dark meat chicken is a special order?! At a chicken restaurant?! KFC don't make you wait...hell, even the grocery store deli don't make you wait. But at Popeyes, ordering dark meat chicken is a special order. The other thing to watch out for is they'll make you wait while they fry up your "special order" chicken and then serve you the chicken that's been available the whole time! Had to put my foot down and explain if you make me wait for a special order then I want the fresh chicken. Damn good chicken though. read more

This Popeyes is a joke. Idk who manages this place but it's becoming a shit hole. 45 minutes before closing, I'm in the drive through waiting to place an order and hear nothing so I go to the window and see a white employee doing nothing. Just looks at us and turns around like wtf you got almost an hour left buddy. The next time I ordered through door dash. They gave me only the freakin sides and sauce with none of my chicken!!! I called the driver and he said that that's all the bags they gave him. So I called Popeyes and they're trying to convince me that the empty box I'm looking at has chicken in it.. I was so (explicit) pissed. read more

My husband had the most terrible experience in his life because of Popeyes, it was traumatic and devastating. He kept choking and coughing and no one would help him, even though we were in the car. I tried patting his back but that didn't work. Unknowing what the culprit was, he continued to eat, what he remarks as the best apple pie he's ever eaten, still choking though. He then realized that it was from the god damn cinnamon he inhaled from the pie. While he was having that coughing fit he told me to be careful not to inhale the cinnamon. He continued to eat it even though it threatened his life. He'll still eat the pies to this day, but we'll always have a laugh because he almost died that day with the apple pie. "If I had to choose any pie to choke to death on, it would be Popeyes apple pie," stated by my husband. read more