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    Poppy Bank

    4.3 (12 reviews)
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    Services - Poppy Bank

    Business banking

    Business loan

    Business merchant services

    1 More Service

    Personal banking

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    4 months ago

    Amazing customer service over the phone I'm excited to come and sign up soon thanks Maurice

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    4 months ago

    The Menlo Park branch is great to work with. Maurice and the taken are knowledgeable and always kind and professional.

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    Review Highlights - Poppy Bank

    Maurice Randolph was professional, kinda and had a wealth of knowledge that helped answer my questions.

    Mentioned in 3 reviews

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    Bank of America Financial Center - Storefront

    Bank of America Financial Center

    (40 reviews)

    This Bank of America branch in downtown Menlo Park is an operational failure, plain and simple…read more I am a Bank of America Diamond Tier client with significant deposits, and every single time I walk into this branch it is an absolute zoo. One teller. Sometimes a dozen or more customers in line. Wait times pushing 30 minutes or more for even the most basic transaction. The most frustrating part? There is one kind, hardworking young teller behind the counter doing everything she possibly can while absorbing the frustration of a room full of angry customers. This is not her fault, this is 100% a management and corporate staffing failure. This is the closest branch to my home and should be a flagship location given its prime downtown Menlo Park address and affluent client base. Instead, it feels neglected, understaffed, and poorly run. It is genuinely shocking that a bank of this size and reputation allows this experience to continue. Who would willingly stand in line for 30 minutes to do banking in this day and age? The answer is nobody. Banking should be efficient, professional, and respectful of customers' time, especially long-standing, high-tier clients. This branch accomplishes none of that. I now actively avoid coming here, and frankly, I am considering taking my business elsewhere because of how consistently bad this experience is. Bank of America should be ashamed that this is the face it presents in Menlo Park. Until staffing and leadership change, I cannot recommend this branch to anyone.

    I noticed that After 2020 The Banking industry stopped caring about service. I was a banker, and…read morewhen things got crazy busy our manager and lead would step up to the plate and assist. Now a days no matter what bank I go to nobody works with urgency, it's like if they don't know how to help when put under pressure

    Poppy Bank - banks - Updated July 2026

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