I loved this place the one time I went back in September. Sarah cut my hair and she made me feel absolutely comfortable and the haircut was perfect. I was very happy with the outcome. I made a mistake last week and went to a new hair salon in Durham and I won't be doing that again. read more

Poppy Salon was a delight! The staff is so friendly, offering you snacks and drinks the moment you walk in. The weight time was not too long, and I really enjoyed my hairstylist, Madison. She is very knowledgeable about hair, and left me very satisfied with my new cut and color. The atmosphere at Poppy is very friendly and welcoming, and I will definitely return. read more

One word. Hannah! She is amazing. Just truly the sweetest person and probably the most down to earth person I've worked with for hair. I can't wait to go back! read more

This is the first and only salon I've been going to in the Durham area. I love the stylists and how they always listen to your needs. My really thick, hard to manage hair is finally nice enough to be let out of their ponytail... read more

My friend and I are in town for a wedding and found Poppy on Yelp. We had updos and full makeup application. Madison, Ki and Giselle did an amazing job and we are so happy with the outcome!! We had to rush out, and in our haste I forgot my sunglasses and some backup makeup I brought. On the shuttle I realized it. They are so awesome that one of the ladies is going to drop it off at my hotel for me! I am unbelievably appreciative!!! Go to Poppy!! read more

I rarely write reviews, but this experience was one of the strangest salon experiences I've ever had, and I felt compelled to share it. I've tried other salons in the area and thought I'd give Poppy a try since they got mostly high ratings and I wanted to try something new. The people were generally nice. The price was very high ($400+) for a cut, root touch-up, and partial highlights. The price would have been more justified had I had my stylist all to myself. I booked an appointment with a level 5 stylist and was surprised and confused to learn that while "your stylist" does the cut and mixing of the colors, other assistants who have little to no experience (levels 1-2) do a lot of the work, which was mediocre at best. My stylist also had several other appointments during my time slot. It was a very hectic environment with all the stylists and overlapping appointments, and everyone seemed distracted a lot of the time. My stylist did a decent job on the color (although I didn't get the lighter highlights I asked for). The cut, however, was a very simplified version of what I asked for (very little layering and an overall blah style). This company reminds me very much of an MLM (multi-level marketing) company. They also seem very greedy by pushing the stylists to book as many appointments as possible. The highest levels get all the perks. The lowest levels have only one day off a week and can only move up by bringing in more money. The lower level stylists have to climb up the rank and are pressured to sell product, specifically Moroccanoil products, which you can buy at Target or the drugstore! Don't get me started on the constant cloud of texture spray that eventually stuck to the windows and all the mirrors... I actually feel for them and wish they realized there are better companies out there. I happily will never step foot in the place again. read more

Had the best cut, color, and style by Josh! Get salon atmosphere. Customer service was amazing from when you first walk in to when you leave! read more

Simply amazing! I only get a scissor cut, so it is tough for me to go to a traditional barber shop. Both Shannon and Brittany do a simply amazing job on my hair! They literally take their time to make sure that everything is perfect and it is a totally relaxed environment that makes you feel right at home! Both of the ladies are articulate and you can have outstanding conversation while getting your hair cut, too! Will be back yet again! read more

Courtney did an amazing job on my hair and my friend's hair. Highly recommend her! Location is a little hard to find but worth it when you do :) read more

Madison did an amazing job transforming my hair! She was friendly and asked me what I wanted before bleaching and cutting to make sure she was doing what I wanted. She nailed the pictures I showed her. The salon itself was a nice environment and the staff continued to ask me if I needed anything to drink throughout the visit. Overall extremely satisfied and I look forward to my next appointment with Madison at Poppy! read more

I recently moved to the area and have had such a hard time finding my new hair cutting spot. We moved from central Florida where I could get a really decent cut for $20 plus tip, so everyone's recommendations for places in downtown Durham where haircuts START at $60 were a little hard to swallow. I ended up at a chain place first... and totally unhappy with the end result. After a lot of research, I found this place and am so glad! I needed a LOT more layers in my long, thick hair. Ki listened carefully, glanced at a few pictures of what I wanted, and went for it. She meticulously cut my hair into exactly what I wanted, taking up the full hour of my appointment to make sure everything was perfect. My layers are even, breezy, and spot on! I paid the base price for a haircut, which I feel was totally reasonable given prices of other salons in the area, but my hair wasn't washed (fine by me, and the stylist said it would be easier given the task at hand) and I didn't get a "full" cut (my overall length stayed the same). I think it's a small price to pay to get exactly what you want, though, so as long as future cuts will be the same price I will DEFINITELY be back! Have already recommended this place to friends, too. Side note: everyone here was SO. INCREDIBLY. KIND. And stylish, and sweet, and dressed very nicely. That's a shallow observation, but it's kind of nice when the people you entrust to take care of your look take care of themselves- knowhatimean? read more

You need to pop in to Poppy Salon (no pun intended) but make an appointment so you're guaranteed a service of your choice since the stylists are always busy. The atmosphere is fun and friendly. You're immediately greeted with a friendly face when you walk in and led throughout the beauty transformation. I began getting a fabulous blowout and now get my hair cut and colored every 6 weeks. Not only do these stylists help me Look Good, but they make me Feel Good and what more can a girl ask for. read more

I went in a couple months ago for a quick haircut and walked out feeling fairly confident that Poppy Salon would be the only salon I go to for as long as I live here. Today I had an appointment to lighten my (box dyed, cringe I know) red hair and start transitioning to blonde. Ashley listened to what I was looking for, asked me a ton of questions, and worked with me before even touching my hair. Over the next few hours, I had 3 other stylists join in to help and everyone was so invested and helpful. Because it was such an extensive process, I was in the chair for hours, but they kept checking with me and asking if I needed anything as they worked. And at the end of everything, my hair is far lighter than I had hoped for in the first season and still feels so healthy. I have never walked out of a salon feeling so beautiful or so taken care of. These wonderful women truly made this experience a treat and I am positive that I won't be entrusting my hair to any other salon in Durham. Thank you all so much for all your hard work and I can't wait to be back! read more

Had an absolutely amazing experience here recently. I hadn't gotten my hair cut in too long, and Priscilla was so sweet. She listened to what I had wanted, and gave me a better haircut than I've had in years. I've already scheduled my next appointment! read more

Ashleigh is terrific! I get cut and color each time I go and always leave feeling fabulous. I've had very long hair which she kept from laying flat and dull, and switched to a bob a few haircuts ago - felt totally confident with her skills for the big transitions. She's also been able to work with my very complicated schedule. I've sent several friends her way and they have all come back with nothing but compliments for her and the salon. When I first moved to town, it took me several salons to find someone I really liked - and so glad I found her! read more

I tried this salon because the stylist I had been going to moved. The salon was clean and nice. I try to be really up front with what I want before a stylist starts because I hate confrontation or correcting a stylist after they start. I asked for a cut with no layers. My hair is parted on the left side of my head. She parted it in the middle to cut it. Obviously now when I part it where I always part it, the cut is uneven. Not only that but I specifically told the stylist that I cannot use Moroccan oil products on my hair because it's thin and gets oily easily. She used a Moroccan oil product on my hair because they were promoting it even though I specifically asked her not to. I did make a follow up appointment because there was a lot of pressure to, but I don't think I'll be back. read more

Price & service is reasonably good. The owner is not particularly genuine or friendly, so it doesn't seem to be a priority in the staff hiring/training. I don't appreciate add-ons or lack of transparency in pricing at salons and this one is no different. read more

I went in to Poppy Salon for the first time to add some brighter blonde highlights to my dirty blond hair. The salon was a comfortable, friendly place I'll be happy to return to in the future. I thought Giselle did an amazing job, she really took her time making my hair look like the picture I showed her. A few days later I was out of town getting my hair done for a wedding, and the stylist made some unsolicited comments about what a great job the person who colored my hair had done, so the professionals agree, Giselle is awesome! read more

Even through these difficult times for everyone, I found friendly faces and welcoming employees in Poppy Salon at Southpoint Crossing. They have a good pre-screening and are being careful during this pandemic. Oh, and I love my haircut (by Emily)! They do have great product, as well. I will gladly come back and I also highly recommend stylists Madison and Kiki, the front desk person, and the associate who were all there to greet me. On that cold night, I left with a warm feeling and a great haircut. read more

I came to Poppy Salon due to a recommendation from my coworker who came in with amazing hair. So I decided to give it a go since my hair needed a serious makeover. BTW- This place deserves an extra star for responding ASAP during off hours just to squeeze me into the schedule first thing in the morning. Talk about customer service! I came in to get a cut and bayalage. At first I was skeptical in getting it done because it usually costs an arm and a leg for bayalage, but come to find out it was a reasonable price I decided to go for it. Madison did an amazing job on my hair. She really listened to my concerns and truly delivered. I have thick n wavy hair that can be hard to manage, and she didn't use the thinning shears which I hate. She also didn't even charge me extra for my big hair which is a plus in my book. Great customer service, talented stylists, and affordable. What more can you ask for? Definitely recommend the salon hands down! read more

Poppy Salon - Before & After - Hair Salons Near Me - Durham, North Carolina

Ki and Trenton did great work on my hair at the new location. Friendly, attentive and professional!

I just got back from a partial highlight done by Josh and I love my hair so much I had to get on and write a review ASAP!! I originally discovered Poppy Salon through a google search and made an appointment for a haircut. I was very impressed by the haircut so I made an appointment to come back for a partial highlight. I absolutely love the highlights that Josh gave me today and I've already received some compliments! Everyone at the salon is very kind and the atmosphere is great. I am so glad that I found Poppy Salon and I am looking forward to going back! read more

My daughter and I were quoted different prices on the phone but were charged double when we went to the front desk. When questioned the receptionist said "well sometimes the quotes on the phone are wrong" NOT OUR FAULT !! I finally got through to the owner who claims she heard my stylist tell me the service I am getting would be around $40. She may have heard this but I can assure you that I did not. I feel mislead by this salon. If you go, please get your price from your stylist prior to the start of the service. read more

This is a glowing review for Ashley R at Poppy salon. Last year I moved to NC from MA and after adjusting for a few months I desperately needed to get my dark roots dyed to match my "blonde" hair. It just so happened that Ashley had recently started at the salon and through some good luck and maybe some divine intervention I got matched with her for my appointment. That first appointment Ashley painstakingly tended to every dark, yellow, and unfortunately orange piece of hair I walked in with and left me looking the perfect icy blonde. Needless to say, no one has ever touched my hair since. I have been so proud to see her advance to a manager position, and now I have to book my appointments months in advance which is actually a blessing because everyone else loves her as much as I do! Not only is she an amazing hair artist but she is a great person and I can't give a better recommendation! read more

Poppy Salon - Hair Salons Near Me - Durham, North Carolina

Long time DevaCut getter. Had to find a new stylist do to moving. Their website says all the right things but the stylist I went to clearly did not know how to do a proper Deva Cut (I asked for an appointment with a deva stylist). She did not "sculpt my hair curl by curl" as even described on their website. She cut my hair exactly like a "typical" cut but dry. She combed through my dry hair (HUGE no no) and pulled my hair straight, flat, and tight through her fingers to cut it in large sections. When I asked about it she didn't really have answer, "I will." This person either didn't know what she was doing or was in too big of a hurry to do it right. If you want a proper devacut, I wouldn't go here. read more

Ki at Poppy is the absolute best! She has great suggestions, is endlessly creative, and always pulls off whatever picture I show her better than I imagined. Inspite of multiple color changes in a few years- my hair is the healthiest its ever been. Can't say enough about Ki's skills and this gem of a salon. read more

These girls are the BEST! The salon itself is so cute and very well maintained. You can tell that the owner put a lot of thought and time into the design. All the stylists are incredibly talented. Everyone leaves happy and the atmosphere is very friendly. If you are looking for a new spot, definitely give them a try! read more

I've been coming here for a couple of years very happily. Everyone is talented and friendly. They did an amazing job with my wedding hair in particular! read more

Poppy Salon is a fabulous place to get an superb haircut, coloring, and waxing. It's without a doubt, the BEST and FRIENDLIEST salon I've gone to in my life, and I'm retired so I've seen the inside of a few salons in my day! Shannon, Courtney, Giselle, and all the rest of the staff, are kind, stylish and interesting women who really, really know their craft. At my request, Shannon put a little spot of purple hair color on the side of my gray to give me a bit of pizazz and everyone says it looks fabulous, and it's really lasted. Their shop is super clean; they have little reclining "elevator chairs" to bring you comfortably up the shampoo stations; and everyone genuinely is having a great time. I LOVE stopping by, even between appointments! read more

Kaylee did an amazing job on my hair today! I travel extensively for work and find myself overdo for hair cut and color constantly. I ended up in Durham just for a weekend for work and found Poppy Salon. I am so excited I did. Kaylee had a cancellation and fit me in. She is knowledgeable and professional and did a fantastic color, cut and style!! Thank you Kaylee!! If I am ever back in Durham, I am calling you!! read more

Based on reviews, I went here to get hair colored (brown). I'd never been here, I've never had bad experiences getting hair professionally colored before this visit, and it had been over 6 months since I had my hair highlighted. I asked for a light ash brown full coverage color. Colorist tried to fight me on my color choice at first, even though that is my natural color. She left the dye in for over an hour while she cut someone else's hair. It ended up dark dark dark auburn brown, almost black. That was bad enough, but as soon as I got home I had to wash out the dye she didn't fully rinse out. Over the last few weeks I've LOST a lot of hair IN CHUNKS. WTF! The dye has faded to a weird brassy brown now, but I can't do a thing about it because I'm afraid of damaging my hair more. I foresee an unsavory pixie cut in my future because of the damage this woman caused. read more

Pleased with my cut today by Giselle. I've had color done here before as well but just trimmed off a few inches and asked for some loose waves, happy with how it turned out. Thanks, Giselle! read more

Whew! New to the area and nervous about getting a great color and cut at a new place. Fantastic job. KI was awesome. My color has never looked better and it's one of the best cuts I've ever had. Shannon owns the place and you can feel the energy everywhere of happy people working there and all the happy customers. read more

I'm an African American with kinky curly hair and they do a great job on my natural hair. I usually get a wash/condition/flat iron. Very gentle, very efficient. I'll definitely be back read more

I have been going to Shannon for several years and she is the best! She is on time and takes time to listen to what style or color you're trying to achieve. I trust her style recommendations explicitly because she will not perform a service that she feel isn't right for you. The team their is great! read more

Recently moved to the area and was recommended to this place for upkeep on my pixie cut and to return to a platinum color. I've had platinum color on and off for many years with no problems and let the stylist know what my old stylist used on me with no problem. Unfortunately, I believe my stylist was in a rush and decided to process me under heat with all over bleach (something I never had previously) and I wound up with chemical burns on my scalp. When I contacted the salon the next morning, they tried to tell me it was just an allergic reaction at first. Then they said that it had to be my fault since I came with recommendations from my previous stylist, even though they never mentioned an issue with the process before agreeing to work with me! Ridiculous! DO NOT GO HERE! Completely unprofessional and not well trained at all! The staff even spent a great deal of time making fun of previous clients and talking about buying a straight blade to "cut a bitch". Seriously, take your business somewhere worth your money. read more