Alright, so I got booked with a younger stylist who wasn't trained on men's service. I could tell she was lost and I really should have hit eject before she started, but she made a mess of my hair. I didn't feel like seeing a 20 year old girl cry that evening though so I just paid and left with making a fuss. I'm still going to keep their star average up though because of how they handled it when i reached out after. I know the problem was the their booking system was configured wrong and matched me with someone who couldn't do it. They were nice, gave me a refund and it and promised to fix the software configuration. I wasn't going anywhere for the next couple weeks anyway. I'm sure the kid knows to just say "sorry, I can't do men's hair" next time. I don't have API access but trust her JSON object no longer returns 'mens' and they're not using XML for anything either. I'm not posting a photo of myself with a bad haircut but here's my dog Maya. read more

Spruce Hair Salon - Maya - Hair Stylists Near Me - Durham, North Carolina

Katelyn did amazing with my hair! I have always been careful with my curls and it's rare to find stylist that can handle curls and she was magical! I was a chocolate brown before. She was so receptive to what I was looking for and honest about the process. I wanted to go lighter and do a balayage. I have received so many compliments. I am really grateful of finding Katelyn! read more

Spruce Hair Salon - Hair Stylists Near Me - Durham, North Carolina

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I had an amazing experience with Katelyn at Spruce! I've been trying to let my gray grow out, but the ends of my over-processed hair made for a really tragic look. Katelyn listened, understood, and somehow did gray blending that has turned my hair into a healthy head of magic. I'm so appreciative and relieved!! read more

Don was amazing. Such a talent. Highly recommend. The only thing I would change is the music. People generally like upbeat and happy tunes when at stylist. Check out Spruce! read more

I was very happy with my experience at Spruce. Booking online was very easy, I actually had to wait to make an appointment because all of my options were too soon (I was waiting for a day off!) I booked Kait based on the quoted price online (different stylist have different levels that affect their pricing) and the fact that I had seen a positive review for her work on yelp. (Ps. the quoted price ended up being the price I paid :)) Kait was friendly and knowledgeable. She asked a lot of questions and looked at the pictures I provided. At the time I had dark blonde hair to about the middle of my back and I wanted to switch to an auburn, collar bone length layered cut. I knew going into it that some stylists are not comfortable going from that light to a deep red but she did some research and said she could make it work. Spoiler alert...she totally did! I'm not usually one to talk while in the chair but she made me feel completely comfortable...she made small talk but seemed to be okay with silence as well, which I truly appreciate. Inside the salon was very clean with lots of plants. Favorite thing...the chair where they wash your hair!!! I want one for my house! I am absolutely thrilled with my cut and even happier with the color. Kait did a fantastic job and I will be going back to see her! read more

Spruce Hair Salon - Hair wash station - Hair Stylists Near Me - Durham, North Carolina

I've been here a couple times before and previously had perfect experiences. Today I went in for a maintenance trim with Brandon. I feel like he didn't pay much attention to my haircut, didn't ask about things like shape in the back where to add layers, etc. He also didn't apply any products to my hair after washing to prep for the blow dry, which I found odd. His technique with the blow dry was off- fumbling through sections, either too little or too much tension on the hair, lots of pulling and tugging. As I was leaving the salon, I felt like my roots were still a little wet. I wouldn't recommend him to women looking for a haircut and blow dry. His expertise may be in other things. read more

Worst curly cut ever, worst cut ever period. I booked with Katelyn because she was an option for a dry curly cut and mid cut she says she's not a curl expert when I ask her what my curl type is. Then why are you an option for a curly cut? She had the "curl expert" try to fix her mess and she was no better. Then she has the nerve to ask if she can give me a hug after I was in tears. No thanks. Hopefully the new salon I'm going to today can fix this mess. And yes she did offer to fix it but at this point I have about three inches of hair I wanted to save for someone else to try to salvage. She seemed more concerned about pushing this line of hair care products she was using on my hair then she crappy cut I was getting. I couldn't post this without leaving a star and I wish I could give zero stars. read more

Syd is very talented and adjusts their style to what each person wants. We know when we leave that we'll love what Syd has done and that we'll be able to manage it at home. I never thought that my husband would be comfortable in a salon vs a barber shop but Syd is calm, assuring, and confident and my husband won't go to anyone else now. Spruce Salon is comfortable and you'll be glad you're there and in Syd's good hands. read more

Alex is phenomenal. Her technical expertise and attention to detail paired with her witty sense of humor and chill vibe make appointments a real joy. I've recommended Alex to everyone looking for a new stylist. Highly recommend! read more

Go see Alison at the Spruce! She never ceases to amaze me with how versatile she is - she can do the wolf, butterfly, and other contemporary cuts- and also is great at trendy hair colors. She makes me super happy with the work she does on my hair and I think you'll love her too! read more

Got a perfect cut from Jennifer who is friendly and a careful stylist. I love the new shape and layering -- it washed and dried beautifully with no need for extra styling. That's my kind of haircut. :-) read more

My wife found Spruce Hair on Yelp after searching for a salon near our Chapel Hill home. She looked at the high ratings, glowing reviews, and Spruce's website and liked what she saw. She called and booked an appointment based on their availability to accommodate her schedule, indifferent of who would be her stylist. She ended up seeing Destiny M and was happy with the experience. My wife received a text upon booking her appointment and she received a confirmation text two days before her appointment. Spruce is a progressive salon. They're the first I've seen to have gender-neutral pricing based on time and length cut. My wife had what Spruce calls a "Short Haircut." At the time of writing this, a Short Haircut costs $30-40 and Mid/Long Haircut costs $45-55. Destiny saw my wife promptly at her appointment time. My wife was at the salon for about 30 minutes. She paid $48 after tip, card payment processed via Square. I thought my wife's haircut turned out great. It has nice volume and style. She is East Asian and has mostly straight black hair. She commented to me the night of her cut that her hair felt healthier. The salon is located at BB&T Plaza (shopping center) on University Drive in Durham, not far from the US 15/501 highway (exit 105). Inside, the space is clean, modern, humble, and understated. Because of the ongoing COVID-19 pandemic, shower curtains were hung in between chairs. Regarding COVID, Spruce closed a week early, before the official state-imposed lockdown began. Many cancellations was a big reason why. They closed for three months. They reopened in June 2020 and have been adhering to the state's phase guidance. For example, they've slowly been increasing the number of customers allowed into the salon at one time. Customers are not allowed to go inside until their appointment time. Also due to COVID, staff was not blow drying. Destiny gave my wife the option of a dry cut or a wet cut. My wife opted for wet cut so Destiny washed my wife's hair before the cut. After washing my wife's hair, Destiny immediately sanitized the sink and chair that was used for the wash. Since my wife opted for the wet cut and Spruce was not blow drying, my wife walked out of the salon with wet hair. I think my wife has found her go-to hair salon in the Triangle. If you're interested in Spruce, go to their informative website at https://www.sprucedurham.com/ to learn more. You can book appointments online too. read more

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Thanks to Ellie for the amazing hair. I love the purple and blue--and so does everyone else.

Most of the good stylists left when management changed. They brought in a new guy, Louie, who is HORRIBLE! He does not listen and is very rough when working on you. He thinks he knows more than clients with "his technique". He ruined my hair. I had already booked a second appt with him for someone else. After they heard what he did and saw my haircut they had me cancel their appt. I had been going here for nearly two years, but never again. Avoid at all costs! read more

Worst haircut of my life. I got my haircut by Destiny in March. I specifically sought out a salon and stylist trained to cut curly hair. After waiting 6 weeks for the appointment, my appointment was canceled the night before and then rescheduled for I believe 3 weeks later. I should have just taken it as a sign. I asked for a trim and layers. She cut over a years worth of growth off my hair. She also protein treated my hair without asking me if that was something I wanted, which I didn't. Then when it shrank after the cut and styled she looked visibly concerned that the final product was shorter than expected and several inches shorter than we had discussed, but when I said "it's really short" she just told me to message her on instagram if I needed styling recommendations. Despite the fact that I had shown her the half up style I did almost everyday prior to the cut and asked for it to remain long enough for this, it was way too short to be put up, six months of growth later it's still too short. As a person with curly hair I've had bad haircuts before, I knew this one was bad but hoped in a couple months it would grow out a bit, but nope, almost six months later my hair is still a hack job with a horrible middle shelf of layers. I'm still not at the length I was when I went into the salon. Literally everyday I struggle to manage my hair because of this haircut. I am sick of salons charging $200 for a Rizzo or Deva certified stylist who doesn't understand the basics of curls and texture. I wish I could give it 0 stars. read more

Had to write and share that I had another AWESOME experience at Spruce, this time with Shilo!! Was a little worried when I booked the appointment and was informed the stylist I saw before was no longer working there, but lemme tell ya' - Shilo f***in' rocked it - wat wat!! He listened to what I wanted, made some recommendations, and BAM - magic yo!!!! I will definitely be returning and plan to stop goin' to Le Salon de Brittainy (maybe...probably... I mean, it's the beginning of the apocalypse and I get bored, so, imma just play it by ear). Hahahahaha oh 'em gee - I crack myself up!! read more

Spruce Hair Salon - Hair Stylists Near Me - Durham, North Carolina

I was able to get a same day (!) appointment for full highlights with Syd. I am still fairly new to getting my hair highlighted, so I had a lot of questions, and Syd answered them all without making me feel dumb for asking. He did a wonderful job, and gave me highlights that I love! He was able to recommend products as well, but he wasn't pushy, which was really helpful. The salon and everyone I met there is so welcoming and inclusive. I love that they include their employees' pronouns at their stations also. read more

I love going to Spruce! I've been a loyal customer of theirs for over two years and have never been disappointed. Ariel, my hair stylist, is a wonderful listener, and really takes into account what I am trying to convey. Her professionalism and talent are always on display! And I get so many compliments on my hair! Thank you, Spruce and thank you, Ariel! read more

Sarah took great care and did a darling short haircut and expert color. Perfect! I keep coming back to Spruce

Spruce Salon is a fantastic. My stylist, Alison, was very friendly and gave me a perfect haircut. The salon is clean, modern, and the staff is friendly and welcoming. I highly recommend Spruce Salon for anyone looking for a great cut and color experience! read more

After losing a hairstylist of 10 years, I was looking forward to my appointment. I called Spuce on Wednesday, I was given an appointment on Friday at 11:00 with Corinne. I was told to follow the link that was text to me, fill it out and leave a credit card # so if you were a no show or canceled under 24 hours before service they would charge 50% of the service. Got it. Did it. Received a text and e-mail on Friday morning reminding me of my appointment. Right before I left the house at 10, (I am around 45 min. away and needed gas.) I received a call from an unknown #, which I don't answer. No message was left, and it was not the salons #. At 10:22 I received another phone call from the same #, so I answered. I was told that Corinne could not come in, and my appointment was canceled. Disappointed, I turned around and went home. Hmmm, a 38 minute notice? I hate to give any business a 1 star review, however the series of events gave me little choice. read more

Truth be told, I've lived in the area for 6 years and don't think I had a decent haircut in all that time until now. I actually started cutting my own hair until I messed up one day! ... I went in and saw Kait and not only did she fix things up but she gave my wavy/curly hair a slight bob just like I asked. It's perfect! Wish I wasn't moving soon so I could keep coming back! read more

Spruce is awesome; comfortable, calm, inclusive. Nikole has been doing my icy blonde highlights and cut for over a year now and I wouldn't go to anyone else for color! After relocating here and experiencing a few misses with brassy color from other stylists, Nikole listened to me and got just what I wanted, and has been helping me with lower maintenance suggestions like toning/mini light appointments between full foils. She's great, creative, and knows what she's doing! read more

My new go to salon! I've been wanting to get my hair cut for awhile but couldn't stomach the high prices in the area. After shopping around I found Spruce and they have super affordable and reasonable rates, not to mention they're gender neutral! The salon was super cute and clean. Everyone was so friendly. Finn cut my hair and they did such an amazing job. I highly recommend and will definitely be returning! read more

Spruce Hair Salon - Hair cut by Finn! - Hair Stylists Near Me - Durham, North Carolina

I've had a great experience at Spruce getting my haircuts from Nikole! She is a great listener and I really appreciate that she understands I'm low-maintenance about my hair. read more

I had ended up with a fairly crummy cut from a different salon. After sitting on it for a few weeks, I decided I really needed to get it fixed but honestly didn't want to try the same place again given the whole experience. I looked around online and found Spruce and saw that Jordan had availability and some pretty good reviews. I just left and have to say that Jordan TOTALLY blew me away. My cut now is basically a beautiful upgrade, an even-better version than what I had expected with so many thoughtful touches to how my hair dries and lays. The gender neutral pricing is also such a nice touch (especially as someone with an undercut who was tired of paying ridiculous prices). I cannot recommend her highly enough. read more

Awesome prices, especially compared to other salons around. Andie gave me exactly what I asked for and took the time to make my hair what I wanted. read more

Alex not only did a great job on my haircut, but they also made my nervous/anxious self feel very comfortable

Ellie is a spectacular stylist, which is why I have come to Spruce for years. Unfortunately, the reception staff are so incompetent and inept that they consistently sour the experience. After yet another (third) scheduling "mishap" on their part, I am done coming to Spruce. read more

Spruce is awesome. I am always looking for a new salon, but i found Spruce, and I have been back to the same stylist, Destiny, at least five times. I always get a good haircut, have good conversation, and I leave pleased with my experience. It seems like all the stylists are awesome, I highly recommend Spruce! read more

I recently moved to NC and desperately needed a hair cut. I did a bit of research and decided to take a chance on Spruce Salon and Finn. I was definitely nervous since I've lived through a few bad cuts and it had taken me years to find a hairdresser in Los Angeles who I loved. Thankfully, Finn and Spruce were Great. The booking was easy, I received reminders for my appointment, and the salon itself was neat, open, airy and had a nice vibe. The person who greeted me was very nice and even helped me with directions when I called on my way there trying to find the salon. When I sat in Finn's chair, she took the time to listen to what I wanted and even shifted what she was doing mid style to accommodate a request. I think being a hairdresser is kinda hard... people, including me, are often nervous and have really specific things in mind. I appreciate Finn for her flexibility and for taking the time to try and understand what I wanted...But Mostly I appreciate the fact that my hair looks So Cute! Exactly what I wanted... Thanks Finn! read more

Had a great experience getting a cut by Destiny today. This was my first time getting a hair cut at spruce and got a Deva cut. The cut turned out beauty! My curls look awesome. I will also note that I'm pregnant and haven't been out in public places for a while due to COVID. It felt safe and clean with everyone wearing masks, plastic sheeting between stalls, and just the vine in general that this was of importance to the team. I'll be back! read more

Spruce Hair Salon - Deva cut - Hair Stylists Near Me - Durham, North Carolina

I love the feel of the salon and the plants around are a great decoration piece! Initial, booking process was quite simple. However, my stylist wasn't very professional as I left knowing her credit score and other personal details of her life. I also left with subpar color and cut. Took another appointment at another salon to correct both. I did make a 2nd appointment when I was leaving because the stylist hung around and I didn't want to explain why I wouldn't make a return appointment. When the reminder came up for the appointment and I had the opportunity to cancel several days prior to the appointment, I clicked cancel. It wasn't until the 2nd reminder that, although you had the option to cancel and the screen changes to a thank you message and the actual verbage instructs that you call to cancel. I was hit with an $83.50 service charge for cancelling to close to the appointment. So in total I spent over $200 for my initial appoint plus $200 for correction and $83.50 for a cut and color that wasn't at all what I asked for. There isn't a number to contact an owner or manager so yelp is the only place to express disappointment. read more

I visited Spruce and got my hair cut by Karen. She helped me nail down my idea for my hair and was super easy to talk to throughout the cut. I can honestly say that I've never had a haircut that I've hated but I've also never had a haircut that I loved until my appointment with Karen. I now have hair that makes me feel confident and comfortable, and I will definitely be coming back to her again. read more

I have alopecia. Hair stylists are not always kind about it, and I had not been to a stylist for ten years because it was about as fun as getting a bathing suit for most people. Ellie and Nathan could not have been kinder, more understanding, and Ellie could not have been more talented. I need to go back to get the color fixed (I made a poor home choice, I regret!), but the hair was in good shape for my interview! And guess what -- even though my pronouns include "she", every gender gets the same price. I had to tip as much as possible for how much I loved the look and how very amazing this place is. read more

I got a full balayage and cut with Nikole! She took time working with me to figure out exactly what I wanted. This was the first time I had colored my hair since I was 16 and had just done a big donation cut so I was worried. The results were amazing and made me feel so confident. And Nikole was literally the most fun to talk to through the whole process read more

Been here several times within the last year + this year to mostly get cut + colour from Max! Always look forward to each one. Good conversation and always end up with hair that everyone loves (including me ) read more

Spruce Hair Salon - Example of my most recent visit with Max - Hair Stylists Near Me - Durham, North Carolina

Great service . Jordan took really good care of me . Absolutely love my hair . Was a last minute walk in and they welcomed me in . read more

Spruce Hair Salon - Haircut - Hair Stylists Near Me - Durham, North Carolina

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I am so pleased with the way Erica works with my very curly hair. I WILL be coming back and will recommend Erica to anyone who wants to take good care of their curls. read more

Booked online appointment for color. Couldn't book 2 services online so added that I wanted a haircut in the special instructions. Would not accommodate for both. Disappointed. I have short hair. Bad customer service! Would not recommend. Regarding the response I added to special comments that I wanted a haircut. I was told when I got there that "we look at these instructions only when you get here". What if you can accommodate the instructions? Looking at it beforehand and calling would have been much better business practice. read more