I called Experts Well Pump and Tank as we arrived to our weekend house and had no water…read more Our handy man determined our old well pump was not working. He recommended I contact Expert Well Pump and Tank. Nate returned my call right away and made time in his busy schedule to come to the house at the end of the day. it was a Friday evening. He is an extremely knowledgeable in his field, explained his assessment and recommendations very clearly and took care of our emergency in a couple of hours. He recommended also we change the water tank as it was old and not in proper working condition. Since our house is not our primary residence, he made the time on Saturday to come and finish the job. Nate is not only an expert but his ability to communicate and to take into consideration his customers needs are truly remarkable. I highly recommend him.

We completely lost our well water pressure at our home in Hawley. I researched well servicing…read morecompanies and saw some recent excellent reviews for Experts Well and Tank. I called their number and immediately spoke to Nate, the owner. We agreed to meet on Sunday morning to evaluate the issue. Nate met me as scheduled and proceeded to do a thorough evaluation of the issue. After determining that the well pump was bad (20+ years old) he pulled the old pump out - almost 600 feet deep - and also wound the pipe and cable. His in-depth knowledge, experience and communication skills really impressed me. He listed multiple options for me and I chose to replace the pump (obviously) as well as the pipe and cables since all components were 20+ years old. Nate came back on Monday and completed the install of the new components. His (and his team's) work ethic and attention to detail was really obvious and impressive. He is definitely a perfectionist which is reflected in the quality of his work. I also had him replace the pressure tank (again, 20+ years old) which was also having issues. He finished the job and all water pressure is back - better then I could remember since we had gradually been losing pressure for awhile. The cost was more than fair for the amount of work, labor and materials provided. I recommend Nate and Experts Well and Pump without hesitation. His customer service and quality of work was truly exceptional.