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    Portal Tea Company

    4.3 (47 reviews)
    Open 10:00 am - 8:00 pm

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    Recommended Reviews - Portal Tea Company

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    Inside
    Daisy T.

    The area is medium size. Has outside tables. Place is very cozy. Very good vibes. The manager is great. The staff is amazing. I always get great customer service. There is lots of options for teas. You are sure to find one you like. You can either get a cup to go or to stay. Or you can order a pot. I definitely recommend this location.

    My chosen tea samplers!
    Lori S.

    I'm so looking forward to another visit. But, so far: * C= caffeine NC= non-caffeine * Mt. Hood Vanilla- C My favorite. Rich vanilla notes without the sweet aftertaste I avoid in boxed teas. As close as I've come to Taylor's of Harrogate Black Vanilla. Love- NC #2 Lovely floral notes in a delicate, but full-flavored tea. I've never had a tea quite like this one before... it is amazing! The leaves are crushed quite small, so the tea leaves spill out of my new square-shaped tea infuser (that I purchased at Portal). You'll definitely need a very fine screen to keep your teacup clear and leaf-free. Peppermint Mate- C #3 Fresh bright peppermint infusion. No bitterness, just a smooth balanced experience. I love it. Coconut Oolong- C I don't like anything coconut flavored. Fresh or toasted coconut only is my preference... and because of that, I thought I'd step outside the box. This is my favorite tea for the aesthetics. It's dark and rich in appearance with thick twisted leaves giving it a rustic, rogue appeal. The aroma is intoxicating. It does not have that chemical coconut flavor that I abhor and if I loved coconut, this would have ranked #1. My issue with so many tea companies is the lack of flavor or the bitterness that comes with a strong tea. This is neither. I'm enjoying it iced with a small spoonful of local honey. Much to my surprise, I will be finishing this beautiful tea. Clarity- NC Another quality tea. I expected a bright, sharp tea to enhance my clarity... lol... instead it offers up a perfectly balanced tea with exceptional flavors. I would call this tea: Tranquility. Hangover- C What can I say? Had to give it a whirl. As with all the others, this tea did not give the jolt I was expecting. Smooth and balanced. As with all the other teas, a very enjoyable experience. Vanilla Rooibus- ? I gave this tea to my mama, since Rooibus gives me intense headaches. It's been over a decade since I've tested these waters and nothing has changed... but, the flavor was perfect. That smoky flavor that only Rooibus can deliver, along with the powerful vanilla top notes were absolutely perfect. Also, an unusual tea visually, which I prefer. My apologies for not remembering if this tea has caffeine. :)

    Small Pot of Vanilla Chai Tea with Almond Milk and Sugar.
    Jessica F.

    Relax, study, work, draw, read, chat, drink tea! Portal Tea (formerly Tea Chai Te) is one of my favorite hang outs in Eugene. Located in downtown, this homey cafe is a place where you can just feel at ease. Twinkly lights, flickering candles, plush chairs, artistic decor, the light clank of ceramic, gentle chatter and soft music culminate into the exact atmosphere I crave when I want to spend a few hours outside the house. Their tea menu is extensive and you can order it any way you want. Depending on the tea I might get it as is, or with a little sugar or milk. The staff are always friendly and can provide recommendations as well.

    Cinnamon roll chai and Taro boba

    Service was good and the cafe is cute. I went here with my friend and she ordered a cinnamon roll chai and I ordered a taro boba. My taro boba was delicious. However my friend's chai was not good. It tasted like water with a hint of chai and a pinch of cinnamon roll. I am not sure if it was made entirely of water because the barista did ask her if milk was ok. It did not taste as if it was made with milk at all. Neither her nor I could drink the chai it was undrinkable. I definitely hope that this was a one time occurrence.

    Coconut Chai Tea
    Annette R.

    This is my new favorite coconut chai tea with ginger root, cassia cinnamon, and cardamom! So good and a great place to sip tea and hang out.

    Hand pie & chai
    jocelyn b.

    An incredible tea selection! Plus a lovely place inside. And. I love the hand pies! Everyone I've had serve me has been sweet as honey too. Love it

    Mango Blended Tea with Pearls- it's more like a full on slushie with tapioca at the bottom, wasn't expected
    Stone Z.

    Pricier than other boba places, but it actually has comfortable seating and looks nice. I was a bit disappointed because I didn't expect blended to mean a full on slushie, so beware! I'll have to order regular if I go again. I was also bummed because another reviewer mentioned they had oat milk and vegan pastries, but there wasn't any kind of nondairy options for milk tea and none of the desserts were labelled vegan. Overall, it's a bit on the pricier side of things, but it is a good place to meet up with new people if you've got the budget for it. EDIT: my review was trying to turn a positive spin on what became an $8 slurpee, but I wish I had looked at all the reviews before coming. One would think if a customer came to you with a concern about racism you'd try to privately message or explain instead of being crass. Bummer, I would've given this place another try but I'll have to go a bit farther out to get boba.

    Great spot for remote work
    Stephanie M.

    I feel like I really owe this place an update. Since my first review, Portal has become one of my favorite destinations for remote work. My favorite thing to do is to order a pot of their teas and slowly sip away while I type away on my laptop. Their chai varieties are so good!

    Thai iced bubble tea!
    Corinne B.

    This place has excellent ambiance-like a coffee shop, but for tea! I have never seen so many varieties of tea for a small place! Good tea, good service, and the fresh bubble tea is yum! So nice there's a bubble tea shop on Broadway Street! I'll have to try some other flavors!

    Chamomile bliss

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    3 years ago

    My favorite place. For many reasons, for many flavors, & many smiles. You just have to try it for yourself.

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    5 years ago

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    5 years ago

    I love all the menu options, and my chai was delicious! My partner liked his too. The barista was nice and helpful.

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    Page 2 of 2

    Ask the Community - Portal Tea Company

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    Technically, there are other tea shops in Eugene. ¿De verdad? The only one that matters is J-Tea…read more This man knows his craft, and himself, better than anybody else I've had the pleasure of meeting. Thank you, sir, for doing all that you do!

    Note: As of May 2024, this is just a retail shop. The owner previously had a place where you could…read morebuy prepared beverages, but that is no more. However, if you want to actually drink tea, you can come on Tuesday's at 2 to their focused tastings. This was a great tea shop with so much tea. If you're new to tea, or don't know much, you might be a little overwhelmed. This shop focuses more on "straight" tea, and very little on flavored or scented blends (although there are a few). All the teas have tasting notes next to them, so you can get an idea of what you might be interested in. The owner Josh is super knowledgeable about everything in the store. If you're feeling overwhelmed, you can come on Tuesday's to their focused tastings. The menu changes every week. While the price might initially seem high for a cup of tea, consider that you are getting lots of and lots of resteeps and very high quality tea. Plus you can see how it is brewed if you are unsure of how to brew it yourself. They also have an online store if you are not in the area, where you can have the tea shipped to you. If you've got some time, you can also ask the shop owner about his vacuum sealing process!

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    Mountain Rose Herbs Mercantile

    Mountain Rose Herbs Mercantile

    3.9(74 reviews)
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    I've never visited the physical store, but I've had consistently wonderful experiences ordering…read morefrom Mountain Rose Herbs online. Their selection of organic herbs is incredible -- everything I've ordered has arrived fresh, fragrant, and high quality, and I really appreciate that many of their herbs are locally sourced whenever possible. Shipping is always fast, and I love that they offer back-in-stock notifications so I can keep track of harder-to-find items without constantly checking the website myself. It's clear they've put thought into making the experience easy and supportive for customers. What really makes them stand out to me is that they're more than just a place to buy herbs. They also offer books, classes, and educational resources that help connect people to the wider herbal community. Whether you're completely new to herbalism or have been studying plants for years, they make learning feel accessible and welcoming. Mountain Rose Herbs feels like a company that genuinely cares about plants, sustainability, education, and the people using their products -- and that's rare these days.

    Walk in... and try not to be impressed. This is a gargantuan collection of products and…read moreconsumables... imagine the Costco equivalent of natural products for free spirited individuals. Show up and plan to stay a while. Everything about this place was fascinating. The wall of looseleaf tea was particularly astounding. They have a small magnetic display of containers that lets you visualize and smell each type of tea before you purchase. I was particularly enamored with the vanilla rooibos. I love the vintage setting in this aging building. The coffee shop next-door is phenomenal and the local home goods store across the street is a personal favorite. The trio would be an excellent way to spend a meandering afternoon and indulge yourself in fresh coffee, natural products and a few things to upgrade your home interior. Parking is really easy in the dedicated lot and the location is quite central. Prices are very reasonable and the employees were very friendly. I didn't see a bathroom so you might have to go next-door to the coffee shop. Next time I visit, I want to try the shortbread near the checkout counter.

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    Mountain Rose Herbs Mercantile - Vintage apothecary style store filled with natural wellness and body care products.

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    Portal Tea Company - tea - Updated September 2026

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