Easily a 5 star physician. She is the best primary doctor I have ever had & the top doctor I have…read moreseen since moving here 10 years ago. She takes time with you, ask questions, listens, & makes a plan for your well-being. She keeps up with your medical chart through routine blood work & tests. She is thorough and makes sure she has checked every avenue to find what is best for your personal health. I always feel better when I leave just knowing I have a doctor looking out for me.

Best Doctor I ever had. Very professional and very, very thorough. Listens to all your concerns.read more

Our family sees Dr. Osan and our daughter see Dr. Pagliere Osan. They are both incredible family…read morephysicians. We always feel heard and are seen in a timely fashion. When we reach out online we receive quick responses as well. We honestly couldn't ask for better doctors. As a family of 5 there isn't much we haven't showed up with at one time or another. They are both extremely knowledgeable and genuinely care about our health and wellbeing. A+

Be careful with this one. Visited him a couple times a few years ago when I was in between finding…read morea new doctor (my previous doctor left their practice). He's a (somewhat) knowledgable doctor but has a massively inflated ego. The first time I went he said that he doesn't want to treat ANYONE that goes to another doctor (including if you're travelling and need a doctor for a few months in another state/country). On the 2nd visit I had with him he said there was a "breakdown in communication" between us because I didn't want him as my primary care doctor and had medical attention from another doctor since the last visit (I dont know why his staff allowed a 2nd apt to happen if he was so against it). At that point the appointment was a waste, so I left. Got a letter in the mail less than a week later saying that he'd never treat me again because there was a "breakdown in communication". Really unneeded, condescending, and holier than thou attitude. If you don't want a patient to come into your office, don't let your staff book them, that simple. If you're looking for a knowledgable doctor that is the only doctor you go to, this is your guy. If you're like the rest of the world and theres a chance you'll visit another doctor, don't waste your time here because he will refuse to treat you and you'll get a rude letter in the mail that you hurt his feelings for visiting other doctors too.

I'll make this review pretty simple for you. At 33 due to some symptoms I was having he told me I…read morewas going through menopause. I left in tears. Went to another doctor for a second opinion .....a very good doctor who was thorough with examinations and tests. She found out I had PCOS. By the way....at 38...that's 5 years after his diagnosis I had another baby. Menopause? No! Listen to your patients, medically examine them, & diagnose properly.

My Dr. is here & I feel so blessed to have her.read more

Great staff and doctors. Sometimes there is a wait when they are very busy but they take time to…read morelisten and make you comfortable. I have gone to them even when they aren't on my insurance just because I like the staff.

Advertised as urgent care. Realize that they are not, and bill as an office visit. Well after the…read morefact of me thinking I was going to an urgent care, as they advertise, find out this doc is not in my network. Called up to ask about it. Was told it was not their fault, they deal with urgent care situations but they are not an urgent care. Then why is it on your billboard outside the office as "Urgent Care"??? If it says "urgent care" then you assume it is an urgent care facility (that is covered by insurance). Also, the office and rooms are absolutely filthy. Bugs crawling on the floor. Dust everywhere. Plus privacy violated. Not given a gown to put on top, the door is opened as I sit there naked from waist up, only to glance back and see another patient in another room with the door open. This other patient (a man) saw me sitting there on table naked from waist up. Irate about this place.

Misrepresents the cost of treatment. Tried to pay on the day of treatment and told by the secretary…read morethat I owed nothing. She even made a joke about it as I stood there with my wallet out. A year later I get a collections notice in the mail. Very shady business for an otherwise decent doctor. Would not recommend to anyone.

Dr, Kaup is hands down the Dr. he is very caring and does a great job and the girls in the office…read moreare top notch I love going there.Celeste Anderson

Dr. Kaup himself is a very nice man and great Doctor. However, whoever answers the phone at this…read moreplace couldn't be more of a wench. I recently moved out of state and needed my prescription refilled at a nearby location. Instead of just telling me "okay, but make sure you see a Doctor down there asap," she proceeded to treat me like s*** and reluctantly took my information to see if the nurse could help me. The conversation ended with her basically telling me "idk, good luck." I had to call CVS where I live now to find out if my prescription got filled. Luckily they have half a brain to fill me in. They couldn't believe how terribly I was treated at this office. They need some sort of sign off from Dr. Kaup now. They sent a fax to this office and are waiting for an answer. I doubt they'll help, but I foresee a phone call in my future where I get scolded for "wasting their time," or some other BS. I'm pretty upset with the way this situation has been handled, and I wouldn't recommend this place to anyone. It's unfortunate, because Dr. Kaup was great. I just wouldn't want anyone else to have to deal with this bull. Good luck.

I saw this Dr for 15 min and was charged 165 dollars, then they set my appointment for 4 days…read morebefore the actual date and charged me 200 dollars for the no show. This guy does old techniques that can't be reversed. Staff is not helpful, and I would never go in that office for an actual surgery!

If anyone recommends you to this doctor do not go to him run the other direction !!!…read moreHe has very very poor manners , treats his patience like they are just a number and talks down to you . He cannot keep staff because he is really rude !! And will also refer you to friends of his for things you probably don't need!!! Your health is very important to him (NOT) you are just a payday . Please be aware and Godbless !

I have been going to Dr. Oetter on and off since I was a teenager. The off times were only when I…read morelived out of state. He is the best. He is extremely friendly and really explains everything to you. The most important thing for me is that he never judged me. I always feel comfortable when I see him. I have had other doctors (too many to count) that treated me horribly, judged me or did not listen to me at all. Dr. Oetter actual cares and listens to my concerns. I will never go to another doctor as long as he practices.