My review is currently based solely on my experience with them when it comes to getting a quote and speaking about design options. We have worked with Megan so far and she has been outstanding! Very responsive, answers all my questions, and took us on a little tour of their workshop today to show us items currently being worked on as well as the few items they have in their showroom. We will be setting up a time for their guy to come by and take firm measurements of our office door opening so they can work up a basic design drawing for us in order to finalize the design itself and pricing. Another company we contacted wanted us to sign a contract with them before they would create a design drawing for us, which made us a bit uncomfortable, so it's refreshing that PorteUSA is willing to give that little bit extra before making a customer sign on the dotted line!
I will say that their showroom and workroom are in need of some serious TLC, though. Their showroom should be full of beautiful, well finished examples of their work, but it has a very slap-dash feel to it. I got the feeling they threw up the buildings pretty quickly when they bought the property a few years ago so they could get right to work, but it is definitely time to really show what you can do and create an awe-inspiring area for potential clients to come in and really have the WOW moment, you know? I'm not taking off any stars for this, though, since you can see their high quality fit & finish from the porfolio pics on their site as well as from customer photos on google reviews.
We aren't 100% sure we will go with them yet but they are a very strong contender for us! I will update this review if we decide to go with PorteUSA. read more