Having my SUV repaired at Portland Collision was an absolute nightmare. The repair was a disaster. I called the shop and one of the managers agreed to look at the repair. Once they saw the shoddiness of the repair, they seemed embarrassed and promised to make it right. After another week with the SUV they were unable to produce quality work. I informed my insurance company of the awful repair and Portland Collision's failure to correct it. They agreed to have Moody's in Scarborough estimate repairs. Moody's had to replace parts that were not even damaged in the accident because Portland Collision tried to force parts together improperly. They even had to replace parts Portland Collision replaced. Both taillights had been broken, they reused the old decals, painted over damage on the bumper, and glued broken parts instead of replacing them. Portland Collision should not be in business and I hope my insurance company drops them as a preferred shop. They lack attention to detail and try to get you out of the door by saying their work is guaranteed. Guaranteed or not, there is no excuse for the bad repair work completed by this shop. I would never trust Portland Collision to repair a vehicle. read more

They were very nice but after a week with my car couldn't diagnose a problem that the 2nd place I brought it to after less than an hour. They also forgot to do one of the things that I asked them to do. Wasted my time and money and won't be bringing my car back ever again. read more

Have now gone to Portland Collision twice, once for an Estimate only, and once for Estimate and Repair. Their staff is always friendly and ready to assist, they usually have at least one shop Dog around which I awesome when your waiting on anything to have some company! The work they did on my repair looks fantastic, I had forgotten my golf clubs in the trunk and they were super flexible with letting me come grab stuff while they were still working on it, and then owner left a sleeve of golf balls in there for me too! Very great people, great service, hopefully I won't need future body work but if I do I know where to go- Portland Collision! read more

The whole staff has been great. I have had them work on 3 different vehicles in the past. The quality of work has been exceptional every time. read more

I can not recommend this business enough. I have brought my car to them twice, once for bumper work, the other for a smashed window. These folks are welcoming, helpful, and most of all, they completed my repairs quickly and easily and beautifully with my insurance. They made a stressful situation a lovely experience. And they have a great giant dog!!!! Huge thumbs up, and thank you Portland Collision! read more

Our car was rear ended with bumper and tail light damage. Portland collision is close to the house, covered with insurance and is across from a restaurant that sells po'boys. SOLD! The lot is small so parking was a little crazy by the building was clean inside and they had a bernise mountain dog laying at the entrance. I love dogs so I thought this was awesome. All three times I walked into the shop I was not greeted and had to awkwardly say hi to ask for some service. That was he only thing I didn't like about this place. They had the rental company drop off the rental before hand and it was ready when I dropped off the car. The damage was fixed within two days and it looks great! Fast, thorough and efficient service is always great. If they could just work on saying hello to customers when they walk in this place would be the best! We would totally come here again and I think we would be just as happy with this auto body shop. read more

I have had work done by these folks twice. Both times they were very nice and their work was high-quality.

Can not compliment them enough! Dealt with them through a repair scheduled by Insurance company. Professional, mean & do what they say, keep you well informed. Well go there if I need their services again and will refer others! read more

Portland Collision with their onsite Geico Insurance rep made our fender bender a delightful experience! The workmanship was flawless & perfect, their communication was great, and the ease and efficiency was just the best. We highly recommend them to anyone! read more

I had a great experience with these guys. I got in an accident while driving down to new york. my insurance company directed me to this place for the adjustor to figure out how much the damages would be. they said i could take it anywhere to have the body work done, but i looked around online and couldn't find many reviews for body shops in the area. it seemed easy to just leave it there, and the people running the place were really nice, so that's what i did. they did a great job on the body work. you can't even tell that the car was in an accident. they were also nice enough to fix a pretty deep scratch on the other side of the car that was unrelated to the accident. they were quick and accommodating. i highly recommend this place! read more

I'll never go anywhere else!!! They were quick and even cleaned up the inside of my car! Car looks better than when I bought it, these guys are amazing. And since we went through geico, even them guys- amazing!!! read more

I've had nothing but excellent experiences with Portland Collision. I've lived in Portland for about 4 1/2 years and no matter how large or small the problems I've had with several different cars, they've taken care of it quickly and always honestly. If you're on the fence about where to take your car, honestly...take it to Portland Collision. read more

I had a great experience with Portland Collision. They did good work, quickly, and left my car much cleaner than it started. Most importantly, they took care to fix something that it wasn't clear was their responsibility, and were very friendly about it. I wholeheartedly recommend this business. read more