I wish I could assign 20/10 stars…read more Incredible company', great prices, top notch leadership by the owner who is very hands on. I recommend this company wholeheartedly.

Liberty Tax website doesn't work, they don't know how to fix it. Why would I trust my taxes to a…read morecompany that can't run their own website? Customer service told me to just set up a new account with a different email to expect different results.

Angela responded quickly and was very knowledgeable on a relatively esoteric tax topic. Appreciate…read moreit!

Angela does an amazing job with our taxes each year. Found her due to a tax error made using turbo…read moretax which costs us a bit of money and time. She helped us fix it and we have been using her ever since!

They bailed me out on the last day of my extension saved me hundreds thought I was still going to…read moreowe more but got 3400 back great people

After three unsuccessful attempts at establishing communication with this company I'm moving on to…read moreanother tax preparer that is more customer attentive. First I completed their contact form on their website. ...After two weeks, and no response I went to their website again and found an E mail address and basically re-initiated the same contact inquiry I had used before. ...After another two weeks and still no response I went to their Facebook page and used the Messenger function. When I asked if anyone was there, I got the following reply: "one.is" ...Then I got the following message: "Hi, thanks for contacting us. We've received your message and appreciate you reaching out." Not sure how much they "appreciate" anything, but after three unsuccessful attempts at establishing contact with this company I'm moving on to someone else that at least has the professional courtesy to follow up. Because this place doesn't.

Best.experience.ever…read more As a current client, my son recommended I use Roch to prepare my taxes as well. Well let me tell you, since I'm self employed, I've got a plethora of paperwork and receipts to enter! Roch stepped right in and prepared my taxes with ease. I must also admit, I'm a BIG procrastinator but he was patient with me getting him the information to complete my taxes in a timely manner. I will definitely be using The Tax Office's services again in the future. Highly recommended!

Just worked with Roch for the first time and had the best experience. I was referred to him by a…read morecouple of friends from work, and I could not be more thankful. We all know tax season is not everyone's cup of tea, but working with Roch was easy and efficient that I am actually looking forward to next year! If you are looking for someone to do your taxes, look no further. Thanks so much Roch & The tax office!

I've used HRB for years and was satisfied. But, unless I presented the roadmap to reach my goals,…read moreHRB would only "color between the lines." I am NOT tax savvy and I need someone to be that for me. Facing some unique items in 2025, such as two self-employments within my household, some 401K business, and some first-time filers among my adult children, I needed the tax professional: someone to file and advise. Through the recommendation of a friend, I called Sharon. After a couple of meetings at her Nocatee office, submitting personal records, and completing Beachside's tax worksheets, Sharon had my taxes prepared with a more positive result than what HRB had estimated. I'll meet with Sharon again soon, to discuss 2026 taxes, future 401K business, and my upcoming retirement. Thank you Sharon and Beachside!

From the owner: Ready to experience hassle-free tax preparation? We have a new office location in Nocatee to make…read morefiling your taxes even easier! Contact us today to schedule your appointment!

I run an executive search firm in healthcare located in St Augustine. When we moved the company to…read moreFlorida we immediately started looking for a CPA to help us with tax compliance and planning. Geoff has been amazing to work with. He is straightforward, honest and to the point and I consider him to be a strategic partner. He has the vision to help me think through complex tax issues and can explain them in a way that anyone can easily understand. I enthusiastically recommend Geoff LeShane if you need a top notch CPA that can help you with all tax related matters and keep you compliant with all tax related matters.

We have used Geoff for the last 7 years for our personal and business needs. Very personable and…read morevery professional; Geoff is very thorugh and has saved us thousands of dollars . Truly cost effective and makes taxes almost fun. Well that last part is a stretch.... Great service!

Greg was very professional, thorough and diligent with the Tax Service we requested. Highly…read morerecommend!

5 stars does not say enough about this accounting firm. We found them based on YELP reviews and…read morewe clearly landed in most capable hands. Greg and Angela are highly professional, extremely knowledgeable and we can't say enough about our first experience with them. They are very organized and have developed an amazing system to manage clients virtually. We were able to upload all documents ourselves and did not require tech support but we are sure that they would have walked us through the technology challenges if we needed them to. They were transparent about costs during their free consultation. Perhaps our favorite part is the virtual review of our taxes via a video that Greg creates. We watched it more than once and then had a virtual meeting to discuss it. We are grateful for the tax guidance they offered.

Today I had a consultation with portia tax consultant. I was very impressed. She is very good at…read morewhat she does. And does a great job on educating the customer and breaking down information that before seem so complex

From the owner: We specialize in Personal and Business tax returns, amendments, past returns, and credit…read morerestoration!

I paid $410 for two tax returns and left very disappointed with the overall experience. Shirley was…read morekind, but she seemed unfamiliar with the software and struggled throughout the appointment. The process moved extremely slowly, and it often felt like she was figuring things out as she went instead of confidently preparing the returns. I understand that age can be a factor, but if this was in any way an hourly-based service or if time affected the cost, then the pace of the appointment made the experience even more frustrating. For the amount I paid, I expected someone who could work efficiently and competently. I came prepared with my information clearly organized and laid out for her, yet there was still a noticeable lack of direction and confidence in handling my returns. I raised specific issues such as my home office, a separate physical office, gas mileage, and other business expenses, and there was very little guidance or meaningful effort to explore whether those deductions applied to my situation. Instead, I was repeatedly told that she "tried her best," but that is not the level of service I expected when paying a professional to prepare my taxes. What made the experience even more frustrating is that one of my returns cost more than the other, even though I had provided the same level of organized information for both. Nothing about the way I presented my documents suggested that one should have required significantly more effort than the other, so the price difference felt unexplained and unfair. More broadly, the pricing in general was not clearly communicated to me during the process, which made the final total even more upsetting. For a service like this, I should have been told upfront what I was being charged for and why. To make matters worse, I ended up owing the IRS thousands of dollars. I understand that my tax liability is ultimately my responsibility, but that is exactly why I paid for professional tax preparation in the first place. I expected clear advice, a thorough review of my business expenses, and competent handling of the details that could affect what I owed. Instead, the entire process felt uncertain, incomplete, and not worth the cost. Another major issue was the lack of attention to basic filing details. I had to be contacted afterward for my IRS PIN in order to submit the return, which felt like yet another example of carelessness and lack of preparation. That is the kind of information that should have been addressed during the appointment, not chased down later after the fact. What was especially upsetting is that Shirley never mentioned that filing late could lead to penalties or fees. That was an important detail, and it should have been clearly explained to me during the preparation process. Then, three months later, I received a bill from the IRS in the mail for a late filing penalty. That was not a minor oversight. It was exactly the kind of consequence I went to a tax professional to avoid or at least be warned about in advance. To make matters worse, I later found that I got a better result using tax software on my own than I did with the return prepared during my appointment, even though I still owed. That made it even harder to justify paying $410 for professional preparation when I could have gotten a better outcome myself. At that point, it felt like I paid for a service that was not only stressful and poorly handled, but also failed to provide the best filing outcome available to me. Overall, this experience did not reflect the level of service, expertise, attention to detail, or transparency I expected when paying for professional tax help. I came in prepared, paid a substantial amount of money, and left feeling like my concerns were not properly addressed, the process was mishandled, the pricing was unclear, and the final result did not justify the cost.

I went in for a not so complicated tax return, had been using turbo tax for years, not sure exactly…read morewhy I did it this year. I knew I owed some money to the IRS so I figured I would ask them to help to see if they could reduce the bill. Well, they figured out a way I owed even more. I went with it anyway. Even after I had to point out an error in their first run at my return and she had to correct it, without saying sorry or anything. So Debbie's accoutant said I owed a fee to the irs for owing so much, a penalty if you will. I had previously plugged it all in turbo tax and it didn't say i owed this penalty. So I figured maybe I did and I paid it. Well the irs came back and said I didn't owe it and sent the money back. make of it what you will, i will be using turbo again.