We recently used Boundless to move us from NJ to NC. Matt and his crew (Dan) kept us informed at…read moreall times as to where they were and when we could expect them to arrive at our new home. They made our big move easy and stress free for us. Very reasonably priced. Everyone was professional and all our belongings arrived safely and NO DAMAGE. I would highly recommend this company for a local or long distance move.

Customer service excellent they work as a team and the customer is the most important. Nick knows…read morethe business well and makes sure everything is taken care of. Darnell is good and so smart. They are kind and considerate with the customer belongings. Jennie meets with the customer and shows you how no job is too big.

Very polite, considerate and on the ball team. From the first time I called them to the packing,…read moreloading and delivery of our household goods we were pleased and impressed. This job required three 26' trucks and team of six. Highly recommend this company in the Chattanooga area.

COOKEVILLE/ CROSSVILLE is where they came from; this was not a crew from Chattanooga…read more I have never left a negative review due to believing ppl generally do the best they can & we all have bad days; however this is a warning if you care at all about your things. When I called for my estimate I repeated several times how heavy my things are; even mentioned that everyone who has ever moved me says it's the heaviest they've ever moved. So when my 2 men show up my size my heart sank, but I thought some of the strongest men I've known weren't very big; however these guys were also very young & clearly inexperienced. I decided I would just have to help & maybe this will prevent mishaps. For the 2 largest items I suggest they take out the drawers to decrease the weight; they told me they didn't need to; I mentioned everyone else has taken the drawers out; he said they didn't need to. They barely got the dresser out (wall is pictured) drawers are easily close to half the weight of this dresser. Eventually they became concerned about the weight of my buffet & called 2 more men changing my rate from $165 to $265, but ok if that's what we need to get there. Again I suggest removing the drawers on the buffets; but nope they know what they're doing. In the end a 6 foot Christmas Nutcracker was broken (no pics because they offered to dump it) my antique vanity, I'll say came apart because they told me how I can glue it back (smh) & broke the slab of TN marble that went on the vanity (pictured). While making the damage report they kept asking for the make & date..clearly no knowledge of how valuable antiques are & why they are valuable (impossible to replace) but according to them they're going to find me another piece of TN marble & the pulled apart bottom half was on me to repair (smh). In the end my buffet did not make up to my new place and they're solution to this was delivering it to anyone I could find OR they will SALE it for me and give me the $. Imagine something dear to you just pretty much being taken away, but what could I do. The buffet is what I used for my largest TV so I ask if we can get 1 of the tables we'd already put in my storage unit to set the TV on & they said yes. I didn't go to my storage unit to watch what they were doing, but when I went to put something in there later I see they have now put a very heavy chair partially on the only part of this antique vanity they haven't broken (top half) and the leg of this chair is running through my box spring (pics). I put the heavy chair in the storage unit myself due to wanting to make sure it didn't damage other items & damn if they didn't do it after all. So in the end I have all these damaged items & the bed they kept saying they we're going to put together for me to sleep on did not get put together; maybe this was due to my time running out, but overhearing the team lead telling them to slow down & quit being so fast made me think I was good on time. I was told I'd be compensated for the damage & the price over all was reduced a little. The guys were super nice until everything really went left; I'm not angry at them personally; in fact they would have to admit I was a very good sport saying repeatedly "I don't love anything that can't love me back". This crew were just clearly not the 4 men & a truck for this job.

I used movers direct to move me 130 miles away in Georgia. To say it was a 5 star move is an…read moreunderstatement. The worst thing on the whole move was a container of cinnamon opened up and spilled on the other dishes in the box. They were insanely detailed wrapping and packing everything so carefully . I've moved three time in my life and this is the best one yet. Such professionalism and care for my whole house. Thanks to Christy and her team !! I'm super picky and this was easy

Thanks, Kristy, for sending a great crew for my move. James…read morewas a calculated professional lead, directing a crew of four to move hefty, labor-intensive commercial kitchen equipment. The whole crew was kind, polite, and had good attitudes. They listened to all my concerns regarding fragile equipment and handled everything with care and professionalism. I was on a time crunch, and the guys worked independently, wasting no time to finish my project within my schedule and budget. The completed project was a stress reliever to declutter for a real estate sale. I

We had an excellent experience with Making Moves. Adam, Desmond, and Tyler were an awesome crew and…read moretook great care of our items through the whole process. If you're planning a move, Making Moves is the way to go!

Update - I'm still finding stuff that shouldn't have come here and should have gone with my mom on…read morethe other truck. I have been thinking about how to write this review for a couple of weeks. They had two teams and two trucks when they arrived and seemed competent. The moving team from TN to VA was decent. The moving team from TN to KY was downright awful, and the overall experience was so stressful. Scott was NOT clear about the cost, and their team got away with it because the person that set everything up was not the person who was there when the movers went over the information. Be careful; they are sneaky about their pricing. Save yourself the headache and hire a couple of people from FB or Craigslist to do the manual labor and get yourself a U-Haul. My aunt recommends Two Men and a Truck because they do a great job. Two Men and a Truck picked up furniture and other items I brought from TN to KY to take to her house here in KY. I would not recommend this company unless 1. You are okay with being charged hourly for a team that moves at a glacial pace. 2. If you do not mind your belongings being broken and 3. You have an EXACT number of items like boxes and furniture you are taking. Seriously, who packs a truck like this? See the photos! I also helped them unload to try to move things along faster... I did not start taking pictures until I realized more than one item was damaged/broken. I did not get photos of the three shattered glasses in the box. They probably put something heavy on top of it even though it said fragile. 1.Grandmothers' jewelry box - I could hardly get it open because the drawers were open inside of it. It got scratched up because they DID NOT wrap it. When I managed to get it open, a bunch of stuff fell on the floor, and everything inside is a MESS! 2.Decoration - some of the wings snapped off 3.Two pictures - one picture was missing a frame, and both were missing glass. Regarding the one missing glass, I even asked the mover, "Uh, didn't this have glass?" and he lied straight to my face, "No, ma'am". How do I know this had glass? It used to be my mom's, and she gave it to me. I have spent 20 some odd years staring at it. 4. Side table leg - poorly handled and ripped off AT my property. The screws no longer stay in place, and I'll have to replace this piece of furniture. 5. The floor return was a little bowed in, but the team completely crushed it, and I had to replace it right away because my daughter would have injured herself on it the way they left it. 6.King-size Tempur-pedic mattress - dirty from not being covered 7. Grandfather clock - I cannot get it back together. It should NOT have been taken apart. It should have been securely packed so that the insides were padded and could not move. 8. Small hand carved clock - made by my great uncle who is no longer with us. I personally bubble wrapped it. They had to have just been tossing my shit in the truck. The original quote was under 10k. The total was almost $13k. Their team came to move two people from one house to two separate locations. The owner may care about his company, but the movers do not. Remember that you're getting the movers, not the person on the phone selling you their company. This is what their website says: "We understand that relocating can be a very stressful process. At Making Moves, our priority is reaching the highest level of satisfaction possible -- for you, our valued customer. We believe that by offering you an increased standard of service -- coupled with a more friendly, professional attitude -- the entire moving process won't be such a headache for you." - this is a bold-faced lie. Their website is falsely advertising long-distance moving "But at Making Moves, you'll know exactly what you pay before your long-distance move. When you hire us to handle your move, you get the peace of mind knowing what you'll pay up-front... and our team of expert movers will make the whole experience a breeze." - Dishonest

I have used this company before, but this is the worst move I have ever paid for. They just threw…read moremy boxes anywhere. the owner James told one of the guys to put the boxes anywhere. The worker was putting them where they said to go. they broke a tall stand up fan. I called James. he said he can't take my word that it got broke from one of his movers. like it's not really about the broken fan. it's about things that was marked for the master bedroom was thrown in the dining room. I told him I won't use him again. he hires people off the street. they had a girl helping she didn't know how to pack groceries up in bags. my granddaughter had to show her how to bag up groceries.

I hate having to be a Karen when it comes to leaving reviews, but this is perhaps the worst moving…read moreservice I've ever received in my life (and I have moved many times, across many states.) First, We originally agreed on a 10am arrival time when I booked the service. Day of service came and I reached out to confirm again, and was told "Hate to say it but it will definitely be closer to 11am. Our 1st am job looks as though it will go a little longer than estimated. But we will be in contact the entire time." I then said no worries, because a one hour difference on a moving day isn't much. 11am came around and I hadn't heard from them (even though they assured me they'd be in contact the entire time) so I reached out again. This time I was told the job had been extended and they would arrive "between 12/1pm realistically." Mind you, that is 2-3 hours after our agreed upon arrival time. I let them know my frustrations and they apologized and said "if there was another crew we'd send them to you." Finally, 1:10pm came around and I reached out again since I hadn't heard from them, and finally they let me know the crew was on their way. By the time the crew arrived at 1:45, we had already unloaded the majority of our truck. They helped unload for approximately 20-30 minutes, then left. So, I paid $270 for a crew of two to help me unload for 3 hours and received 30 minutes of help 4 hours late. I again explained my frustrations to the business owner, and they assured me they would offer a partial refund during "the closing process." This was fine with me. This all happened on July 17th. By July 22nd I hadn't gotten an email confirmation of refund, or any sort of notification, so I reached out again for clarification. They responded and said "I'm not sure Uhaul's time frame but it should be soon." August 3rd rolled around and again, I have heard nothing, so I reached out about the refund again. This time I'm told that there isn't anything they can do, and I should reach out to moving helper. This is the poorest customer service I have ever received, and I truly feel like $270 was stolen from me since I didn't receive any of the help I was promised. I deserve a full refund for the time I lost and the lies I was told over and over. I will never recommend this business to anyone-- in fact, I will go out of my way to dissuade people from ever using Fast Track moving. The two men that came to help move were kind-- the only highlight of this service.

Rent Uhauls here. It's in a convenient location right off Paul Huff Parkway behind Hardee's. I…read morerented a Uhaul 6 by 12 enclosed trailer. It holds a lot of stuff. I was actually surprised at how much furniture and boxes I was able to place inside the trailer. You can also buy boxes to pack your stuff. After all, it is also a packing store. They also sell packing that you can stuff into your boxes as fill in. They will also help you hook the trailer to your pickup. Just ask them and they will be glad to. I recommend buying the extra insurance for peace of mind. I did. I also recommend using a dolly to help you move which you can also rent.

Highly do not recommend…read more Neil worked for a Georgia moving company for nine years and has now owned this company for just a year. It's all about the bottom line with him. I will say we had so much negativity going on every step of the way due to issues beyond my control, and had he handled the many issues that came up with simple kindness and understanding, I wouldn't be writing this review. But even though he pitched in a couple extra hours to help out with the unpacked items/chaotic day, the day was one of the worst days of my life. It was also the worst move I've ever experienced. During his on-site estimate, he bragged about how he is working on setting up a fund to help one struggling citizen per year by cutting their moving costs down to nearly nothing or nothing at all. *Eyeroll...Believe me when I say our family couldn't be the ones any more deserving of this consideration. Neil's crews, both the two packers the day before, and the three movers the day of the move were the only semi-positive thing to mention about this move. Most, but not all of them, went the extra mile to help me, as I was in extreme distress on moving day, due to their chaos, as well as my own personally. At one point we were having a medical issue and 911 had to be called. I will also tell you they will park their moving truck far from your place so extra walking to the truck to load your belongings will take extra time. Neil claimed this job ran overtime because it was raining but every time I went outside to check the progress, most of the guys were standing around discussing who knows what and were not moving! See my video attached to observe it's NOT raining and the sidewalk is dry. Not only was the final bill almost 1/3 more than the highest quote for the job, Neil still to this day refuses to send me a keyed copy of the actual move receipt. I did get the receipt for the packing, but not the move to storage the second day. I ended up having to rent a different storage unit ONE extra mile from the original one I was told to rent by Neil. This sudden change of venue was out of my control. At the last minute I was told by the moving company the size of the unit I had on reserve was not big enough. The storage place didn't have anything available in the same size I had on hold, only huuuugeeee units. Ofc. 3 movers and I waited over 40 minutes for the manager to unlock the door for me to register WHILE I also had an UBER WAITING to take me to our hotel. She knew we were on our way because the moving guys went to talk to her ahead...on my dime. When Terry finally came to the office after multiple phone calls from both me and two of the movers, she was flippant, condescending and downright rude. She unlocked the door without making eye contact or a simple 'hello'. Her behavior was odd considering the wait. No apology. I consulted with the movers. They suggested storage one mile farther to a unit that could accommodate my belongings. I told her when I left that I didn't like her altitude! Neil states they will not pack and move the same day, that he packs only the day before the move. Moving boxes cost $2.75 each despite the size. Ha, what a joke boxes became. Beware of that because it's a lot added to the cost of the move on top of the hourly rate. Even though a pre-move visual inventory was done and the cost estimate for boxes was included, it did NOT include packing paper, half of which was provided by me. Then they don't show up with enough boxes to pack everything on 'the pack day'. As a result, this forces them to finish packing the day of your move, which in turn turns into...more hours to be billed. They pack your clothes in black garbage bags!! and then tell you you don't want to pay for wardrobe boxes. As an example, a failing I take issue with, the evening they packed, I had to open a sealed box for toilet paper. You should have seen my shocked face when I looked in the box. I saw my pricey hotel magnifying make-up mirror loose in the box, not even wrapped in packing paper at all. Other glass bathroom items in that box also were not wrapped in paper and the mirror is heavy, so this was a disaster waiting to happen. There were various items they tried to buffer with rolls of toilet paper, and decorative plastic items are most likely going to be shattered and smashed. It's a good thing I had some packing paper left of my own, and I did the best I could with what little I had. The fact remains I paid for full packing and shouldn't have had to do that. These are just a few glitches. There are just too many more to mention but rehashing it all won't change anything. Even with a 10% senior discount, it cost me $1,300.00 for this company to pack a one-bedroom, one-bath apartment, plus load and unload it into a ground-level drive-up storage unit. Use this moving company only if you like to be taken to the cleaners.

Great at communicating, honored the price quoted and were professional in how they conducted…read morethemselves. I appreciate how they used both blankets and wrapped the items in plastic. I used for a small job but will use again in the future. Also, this was a job done day after Thanksgiving which it made it even more impressive.

I've used these guys two times, and both moves went great. Very friendly and careful with my…read morethings. The price was fair as well. I hope I don't need or want to move again for awhile, but I will call them back if I do.

The Motivated Movers team moved us yesterday from our Ooltewah location to Cleveland, TN. Both…read moreresidents were just under 3,000 square ft. We also had a steep driveway for our move out. Our 3 man crew showed up on time as scheduled. The were very professional, and experienced. Knew what they were doing and carefully wrapped our stuff well to protect it . We had 6 rooms and a garage with plenty of stuff. They worked hard and fast. It's worth noting that they had to carry all our furniture and boxes down the driveway to get it in the truck. The rate for the 3man team was $165/hr plus $165 travel fee for the 30 minute trip from Ooltewah to Cleveland. Everything went great and it took 4 1/2 hrs all in. I would recommend this company!

When I inquired about my cross-country move, I was told that my estimate was binding. When the…read moremover they contracted out to pick up my stuff, they doubled the estimate that was given, basically holding my original deposit hostage. Every step of the way, the unscrupulous mover they contracted out nickel and dimed me, and also tried to upcharge me on everything from what counts as a set of steps (original contract said 10 steps, their contract said 7 steps). Providence van lines has not returned my calls since I gave them their money. DO NOT BOOK WITH THEM. I will be making a complaint with the FMCSA.