Extremely disappointed with my experience using Bellhop in Atlanta…read more My move on May 31, 2025 was quoted at $837. But after the job, I was blindsided with a final bill nearly double that -- over $1,800 -- without any real-time communication or approval from me during the move. There was no transparency. I was never informed as the charges climbed. On top of that, the movers showed up completely unprepared, with nothing but a single Allen wrench and no tools or proper equipment. I had to hire outside help just to finish the job. Their disorganization directly caused the delay, not me. Several of my belongings were damaged during the move, including irreplaceable furniture. I submitted a claim and was promised a $449 settlement. But instead of issuing a refund, Bellhop applied it as a credit toward the inflated bill -- and only if I agreed to lift my credit card dispute. That's not a resolution -- that's coercion. I offered in good faith to pay the original quoted amount, which I believe was generous considering I had to finish the move myself and cover the damages. Bellhop refused to compromise or take accountability. If you're looking for a company that values professionalism, preparation, and fairness -- I strongly recommend you look elsewhere. My experience was stressful, expensive, and completely mishandled from start to finish.

I want to start by making it very clear that my issue is with Bellhop Moving as a company and not…read morewith any of the loading, driver, or unloading teams who supported my move. Bellhop's communication is atrocious. They are extremely responsive when you are working to schedule a move and then it falls apart. I schedule a cross-country move with Bellhop, and at 5:30am on the morning that my 2800 mile move was set to begin, I received a text message saying that the move was being rescheduled to the next day. We had a flight booked that night and rescheduling (especially with 3 hours notice) was not an option. After an hour of trying to get a hold of customer service, I managed to talk to someone about pushing the move to early afternoon as long as we would still make our 10pm flight. The move was reconfirmed for 4pm. I followed up several times throughout the day, eventually learning the truck was now delayed and would be arriving at 5pm. This delay was not communicated to the assigned loading team who showed up to my home at 3pm. At 5pm, the truck was nowhere to be found, I had no contact information, and Bellhop's customer service was now Closed for the night despite my move not being completed for the day. After tears and an hour of panicked calls, emails, texts, etc., the truck showed up at 6pm. It just so happened that I received a call from a Bellhop team member within 2 minutes of the trucks final arrival to tell me they had arrived. I did not hear any updates from Bellhop over the 4 days that the moving truck made its way across the country, nor confirmation that the unloading team was assigned and on schedule to meet the truck. In the end, Bellhop blamed our truck driver for being uncommunicative instead of taking any responsibility for the terrible coordination. For over $11,000, I expected much better service and to avoid a total moving panic for once... guess that was a lofty dream.

I used movers direct to move me 130 miles away in Georgia. To say it was a 5 star move is an…read moreunderstatement. The worst thing on the whole move was a container of cinnamon opened up and spilled on the other dishes in the box. They were insanely detailed wrapping and packing everything so carefully . I've moved three time in my life and this is the best one yet. Such professionalism and care for my whole house. Thanks to Christy and her team !! I'm super picky and this was easy

Thanks, Kristy, for sending a great crew for my move. James…read morewas a calculated professional lead, directing a crew of four to move hefty, labor-intensive commercial kitchen equipment. The whole crew was kind, polite, and had good attitudes. They listened to all my concerns regarding fragile equipment and handled everything with care and professionalism. I was on a time crunch, and the guys worked independently, wasting no time to finish my project within my schedule and budget. The completed project was a stress reliever to declutter for a real estate sale. I

Mel and Ricky were polite and efficient. we were very comfortable with their handling of our…read moreproperty. We will request them next time!!

I have used this company 4 different times and they are fantastic! They are always punctual and…read morecourteous. And above all, my furniture is respected and nothing broken.! I would not use anyone else! Edie (receptionist is wonderful) and movers: Kyle C., Tim F., Chase W., Dakato C., and Caleb S. were great!!!

I hired Javier to remodel my stand alone shower. He came into the house with a mask and was very…read moreprofessional. He started work immediately, he didn't mess around or take a lot of breaks. His work ethic showed as he worked late in the day (after 5pm). I didn't have any mandatory deadline since I have another bathroom yet the work was completed in three days which was great to me for a person who worked alone on this job. I am very, very, very happy with the remodel. I highly recommend Javier to do anyone's work. His cost quote is honest and affordable. I will be hiring him next year for more work guaranteed. Thank very,very,very much for transforming my shower. Beyond excellent work manship.

We met Javier at a Mcdonald's play-place with our kids. We had just moved to Chandler from the San…read moreFrancisco Bay Area and were in need of a contractor for changes we wanted to make to the house. Javier came over and gave us a quote that was quite a bit lower than another quote we had received. It was clear Javier knew what he was talking about in the way he spoke about the work and the best way to tackle the jobs. He has a genuine passion for the work he does. Javier even fixed our front door, which stuck really bad when you try to open it, and he fixed it without charge. We referred Javier to our neighbor who wants to do a remodel. We will use Javier's services for all our needs going forward. He's awesome!

I have nothing but good things to say about U-pack. We've used them twice from Southern California…read moreto the Chattanooga area. In every case, the people on both ends were professional, friendly and timely. Their website was a great start -- they don't MAKE you call for quotes -- they're happy to do so by email. After doing that initially I did call (actually a few times) and always got friendly, no pressure recommendations and options. There was no nickle-and-diming nor hidden fees, and everything was delivered on time as agreed. Our contents were fine -- routine shipping, no signs of problems -- and we were entirely satisified both times. I recommend U-pack highly and would suggest they be your first call if you're looking for this type of move. A final point -- they have several move-self options that give you a range of costs, making it easy to accommodate a budget.

If you're planning a cost effective, efficient way to move, U-Pack is an excellent choice. They…read moredelivered truck, picked it up, delivered 800 miles and picked up empty truck exactly when they said they would. The folks I dealt with were profession, polite and accommodating in every way.

Best climate control/non-climate control storage facility in the greater Chattanooga area!read more

Beware!! Water damage and mold destroyed my belongings!! I…read morestored my belongings here for years while I traveled When I moved back and went to move them, most of my belongings had been destroyed with water damage and mold. There was standing water in several hallways running under the unit doors. I lost family heirlooms, furniture, electronics, art, books, photos, childhood memories, pretty much everything I owned. When I talked to the manager on duty she pretty much just said there was nothing she could do, no apologies, she could have cared less. She said that I should file a claim with the insurance they had me purchase when I rented that unit which was a dead end. Thousands of dollars to just throw it all away and have to start all over.

Tigran and his crew were very professional, came to the house when they said they would and…read morecompleted all the work when promised. I would definitely be using Tigran again for any future projects!

Tigran did a great job on my exterior trim painting and is very professional. I would highly…read morerecommend him to anyone needing home improvements.

We had a horrible experience with a local painter on our home and were in search of a painter who…read morecould paint a rental we had acquired. I sure didn't want to repeat with the lousy company that shed paint all over my wood floors. My hubby found Ricki Vazquez and had him come out and give us a quote. He arrived quickly, gave us a great bid and we have been VERY happy with his company. They arrive on time when they say they will, something most contractors have a hard time doing. There at 8:00 AM each day with a team ready to hit the ground running. They protected all the surfaces NOT getting painted, removed all doors and mission shutters and then after refreshing, rehung same perfectly. They worked long days and got the job done, cleaning up each day upon completion. I would highly recommend this company and I will state up front, I am a demanding pain in the butt as a customer when folks are sloppy and I never was anything but happy with Ricki Vazquez Painting. Great job!!!

From the owner: Boost Your Curb Appeal Team up with a painting contractor in…read moreChattanooga, TN Call 423-364-3401 today for pricing and more information Does your home stick out like a sore thumb in your neighborhood? Ricki Vazquez Painting can turn it into the best-looking home on the block with our residential painting services. Our painting contractor has over four years of experience and is an expert at revitalizing homes inside and out. Just read our reviews to find out how satisfied our clients are with the work we do. Our painting contractor will paint anything on the inside or outside of your home in Chattanooga, TN, so you can rely on us to completely transform your property..