Took my puppy akita for 7 day program plus boarding (: and he seemed a lot more calm and well-behaved. Tiffany and her team did an amazing job taking care of my pup while I was away. At the end of your dog's training they will show you a video of his entire progress which is definitely amazing so you can see what they learned while being away from you. They will also give you a handout on what they went over and key terms to continue to use when you take your dog back home to you (: Would recommend, didn't have any issues after picking him up. I did noticed his leg getting a wound so I'm sure its from him just being a wild child. read more

The registered owner of this business, Tiffany Jourdain, has been discovered to also own a "sister company" up in Swannanoa, NC -- which is where my two beautiful huskies were starved to death. One of those huskies, who has only ever been boarded/trained with Tiffany in North Carolina, has been used as a marketing tool by Positive Splash Dog Training since 2023. His photo can be found multiple times on their Instagram profile as well as on their Google listing photos. I will attach screenshots here, before they inevitably remove them. My reviews of this business continues to be removed, however it my due diligence to warn any + all other pet owners that this company is not a safe place for your pet to be. After my own experience alone, but also now with many fellow clients/employees stepping forward, it is clear that your pet will not receive what you are told - including basic needs of survival. read more

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Do your due diligence asked to see the entire facility Positive splash was supposed to be in-home training facility and as you can see by these videos, it is not read more

My dog came home from a 1 week boarding/training dehydrated, starving and with a UTI.

We sent our two rescue pups (both about 2 1/2 years old) to Positive Splash for the 3 week board and train program for some basic commands and reactivity issues. The trainers were great and we can tell both dogs learned a lot. They did warn us it's a long road that will need continued work and consistency on our part, but they got us off to a great start and gave us a lot of tips on continuing the training now that they're back home. They also came out for a home visit a couple of weeks later to check our progress and answer some questions and give more guidance. We greatly appreciate everything they've done and would recommend them for training. We will also plan to board our pups there in the future if/when the need arises. read more

Have used them twice in the past five years, both with good results wish they were sending videos daily of our dog's improvements & skills; did pay extra for more videos I can make certain my dog remains healthy because of the several complaints give read on Yelp; and getting in touch with someone is more diiicult than it should be. Would give them 5 stars except for the lack of communication, regular video updates., read more

Save your money. Would not recommend AT ALL. We sent our 3 month old puppy to the two week board/train program. The website and staff sold us on a program that would give us a fully trained dog within two weeks. A dog that would have mastered a variety of commands, potty training, behavior concerns and much more. Our expectations were less, we just wanted a dog that had a mastery of basic commands- sit, stay, come. It was a lot of money, but with a toddler at home, we thought it best to bite the bullet and invest in professional training. He came to the program potty trained with no accidents at home. During the program, you get almost no interaction or updates except a video with no sound at the mid point. By the video, we were very hopeful. At the end of the two weeks, we were shown a full video of our dog demonstrating a number of skills, again without any audio and a hard copy training guide. They did not demonstrate his newly trained skills with us in person. They also did not schedule the at home follow up promised on their website. It was kind of clear at pick up that he hadn't retained any of the training, but we thought he might just be excited. When we went home, we immediately knew the training had been a flop. He completely regressed in his potty training almost instantly and could not replicate a single command, even sit. We took a long weekend to work through their guide, but we had little progress and there was no evidence that he had been actually trained. We brought this concern to the owner and they stood by their program based on his progress while there. What good is his progress while in the program, if he can't replicate the skills at home? That's the whole point of the training. We are now convinced they got him to do a command one time for the video and checked a box. We asked for a partial refund that would bring the total to the cost of just the board and they denied the request. I would not recommend this place. We didn't expect perfection, we were willing to put in some work, but our dog left in worse shape. read more

Long post. I'm sharing this traumatic experience so others can be aware of what can take place in a board and train program. I took my two pups (1 1/2 yrs and 10 mths old) for a 3 week board and train program in July to Positive Splash (at the time she was located in Milton, FL, she has since moved to an area past Pensacola, FL). I had heard good things about her "in home" program 3 years ago and her fb posts appeared to be wonderful. My pups had already had group puppy training and the older pup had private training. With the concern of smaller dogs and wildlife in our area I wanted a good recall as well as work thru some other issues that we needed extra help with. A 3 week program was recommended by Tiffany, the owner and that is what we chose. During the 3 weeks I received only positive text messages from Tori, the training manager and never was there any mention of any health issues with my pups. When we went to pick up our pups, we heard dogs barking/crying as in distress. It did not sound like our pups but we discovered it was in fact our pups. The 1 1/2 yr old was carried out to us and we immediately noticed his ribs and hip bones were protruding, his ears were back and he was very lethargic. When he was set down we discovered a large fluid filled sac hanging from his chest. Tori said that the sac was not there earlier and called Tiffany the owner. Tiffany asked to speak to me and said he was fine earlier (I'm not sure how an emaciated dog is "OK"). We were in shock and our only thought was to go to the ER vet. We immediately drove to the ER vet and realized the younger pup was lethargic as well, had what appeared to be red burns around his lips and his stomach was distended. We decided we would have both checked out. Both pups had lost 10% of their body weight in those 3 short weeks (I have vet records with their weight, photos from the weekend before drop off and my Ring video from the morning of drop off), reeked of urine, their white fur was stained brown, and the insides of their paws were raw. The 1 1/2 yr old had fever, his breathing was labored and the very painful fluid filled sac was bruising from an injury (not sure if he was physically abused or their extremely tight harness they used caused the injury). The younger pup had swollen lymph nodes, had pnemonia, had hookworms, scabs on his face and was severely Constipated. They Both stayed in the ER hospital for almost 2 days and the younger pup had to go back to ER due to complications of the pnemonia. The 1 1/2 yr old walked around crouched as if he was expecting to be hit for awhile after he returned home. My pups are now aggressive towards one another and it appears that the "training" that they were to receive was not fully received. Proof shows in the video they provided to us. I reported this incident to SRC Animal Services, however the officer stated her investigation only showed the facility was in good shape. There have been two other complaints reported that I know of, one from an ex employee. I have sent a certified letter with all ER records, bills, as well as pictures to the owner and have not received any response. This incident has been very stressful for both our pups and us humans. I do not know what took place in those 3 weeks and it makes me sick to think what might have happened. Please be careful and do lots of research before you leave your animals somewhere. read more

Positive Splash Dog Training - Pet Training Near Me - Molino, Florida

This is a fine, reputable business in the Pensacola area. My dogs love Tiffany and her staff. Thanks to Positive Splash, my dogs are safe and happy because they are trained to come when they are called. I'm completely supportive of this business and will board my dogs with them any time. Thank you, Positive Splash!!! read more

Always the sweetest people and they take care of our dogs like they're their own! Only place I trust to board my nervous/reactive dogs. read more

Positive Splash Dog Training - My sweet puppies relaxing. - Pet Training Near Me - Molino, Florida

What can I say other than Horrible Experience. I did a lot of research before selecting this trainer and thought that we had found a good one, but I was totally wrong. Below is a message that my wife sent to Amanda after picking up our Standard Poodle after two weeks of "training". Amanda, I need to inform you on what is going on with Frazier. As I mentioned in the previous text, he has had severe digestion issues since picking him up from you. He's had diarrhea and now vomiting. We've taken him to the vet and discovered he has hookworms. Infact, the worst case the vet has ever seen. They now have Frazier in their care and are administering strong doses of antibiotics. We are hoping to have caught this in time and that we can get him well. He is very sick and anemic. Frazier had been to the vet prior to dropping him off at your facility, and was perfectly healthy. None of these issues were present when we decided to leave him in your care. We are devastated. In addition to his sickness, we do not feel he received the quality of training we expected. He has had SEVERAL accidents a day since being home. He does not go on the pads when left in the pin. He now barks at every person and dog he meets. He NEVER did this before. Even other residents in our complex have mentioned the change they've seen in him. He is now jumping on us. He NEVER did this before. He definitely picked up some bad behaviors while in your care. He will listen to commands occasionally and a treat HAS to be given EVERYTIME. We are very disappointed in your training program. Not to mention, we were told we would get a video update after 1 week. When we asked, you told us you don't do that and would see one when we picked him up. There were inconsistencies with what you told us over the phone and with what actually happened. We were not impressed with the video at all. And I'm guessing you guys weren't proud of your work either, since it hasn't made it to your FB page yet. Once again, we are disappointed in your services and feel others who are considering leaving their fur babies in your care, should reconsider based on our experience. This is a message that I personally sent: He was checked out by our vet days before coming to you guys and he was never around any other animals prior to being with you guys. As far as training goes, I certainly feel that we did not get what we paid for. I have spoken with other friends who have had training done and one friend who actually is a trainer of service dogs and they all felt that we should have seen a major difference in Frazier. Instead I feel that not only did he come back not very well trained he came back with bad habits and sick. You can say it's an age change issue but he didn't have the habits when he was dropped off and he had them immediately when he was picked up. He literally jumped on us when we picked him up in your house. He never done that before. He had accidents in the house the day he got home and has almost everyday since. He hadn't had an accident in our house since the day we brought him home. After these messages were sent Amanda responded and offered to have her business partner Tiffany and some business manager reach out to us. We have yet to speak with a business manager. Below is a conversation between Tiffany and my wife: He stayed at the vet all weekend while they did testing and flushed his system. We got him back Monday afternoon and he is definitely not 100% well, he is better than when we took him in. I don't mind scheduling a time for you to come out. But honestly I feel completely lied to by Amanda. She has lied to us, now twice. About getting a video update after a week while he was in your possession. Also, she mentioned in her text on Saturday that Frazier's video was scheduled to post in 2 days. It's 4 days later. Nothing. While this isn't a big deal, lying is not how you handle business. My dog who did have a clean fecal test (twice) prior to coming into your care returned home SICK. The day we picked him up I noticed there were digestion issues. I made mention his breath had an odor that day standing in Amanda's home. His breath, gas, and diarrhea were all HORRIBLE from the time we picked him up. We never realized he was being attacked by hook worms until the vomiting started and we took him to be checked out. I text Amanda on day 2 (I think it was) of us having him back home and asked about his stool. She said he did have diarrhea towards the end of his stay. The vet was unsure what his future was as it was the worst case of hook worms he's ever seen. His red blood cells were very low and super anemic. In addition, His obedience training is lacking and we are going to have to pay someone else to work with him. We've been lied to. I'm just growing more frustrated by the day. And feel like I'm tired of keeping quiet about all of this. Her response was a: I wouldn't recommend anyone take their fur babies here. read more

If there was less than 1 star, that would have been my choice. I echo Nikki P's report. We had a similar case with our two dogs. I took them there mostly for potty training. It cost us $2800 for the two weeks that they were there. Video looked promising...we were out of town. When we picked them up, one of our girls would not eat at all, and the other very little. I called them and they told me this was normal? Well, after several days of not eating and seeing them decline, I took them to the ER hospital. Between there and the vets, it cost me an additional $1000. They both had hook worm. The staff told me that they probably contracted them from our house. We have had dogs in this house, on this property, since 1974 and NEVER have we had hook worms!!!! They also failed to respond when I sought reimbursement for my expenses. THEY OUGHT TO BE CLOSED DOWN! This is animal cruelty! read more

i brought my dog junior in for the two week training program and i was amazed melissa did an amazing job would definitely recommend

I found out about Positive Splash through the NextDoor App in my neighborhood and I am so glad I did! Amanda and her team were wonderful. They watched our two small dogs when my husband and I went out of town for a week recently. During their stay, Amanda shared updates and let me know that the dogs were doing great. This provided me with such peace of mind and made my trip away so much nicer knowing they were in good hands. When we picked up the dogs, they were happy, healthy, clean and relaxed. The pricing is very fair and we will be back!!! read more

We just picked up our sweet boy Pepper and he had a great week at Positive Splash! He tends to be a reactive little guy and I haven't found anyone else that can calm him and train him as well as they do here! This is his second training stay with Positive Splash and each time I can see improvement in his social skills along with his basics of sit/stay/place/come commands! I cannot say enough good things about our experience or the personal touch that we receive from both Tori and Anthony. Our dog is healthy and happy to see us when we pick him up and we love knowing there is a safe and caring place to leave out little guy when we need it. read more

Tiffany has worked with our family's fur babies over the last six years and we don't know what we would do with out her and her pack. She uses positive reinforcement to teach basic manners, to curb pesky behaviors, to improve food and animal aggression and even to agility train one of our extra busy bees. If you are looking for a trainer who is consistent, works with the entire family and loves your pet like they are her own, she is definitely the one to choose. read more

Tiffany is wonderful to work with and "gets" our boy, Ralph. She sized up our dog's personality and worked with his special traits individually. She has given us confidence our dog can learn from us and safely mingle with people and other dogs. She makes us appreciate our boy more than ever. read more

This place had a dirt yard, grass that was knee high, a dirty plastic pool and hazards for dogs everywhere, dogs seemed stressed, it smelled like urine and seemingly little control for pets having proper vaccinations. Trainers take your dog to their home but you can't see where they go, there are no cameras at boarding or in play areas. The website/Facebook is 100% not what it is like at all. read more

The previous review is accurate. This business is not what it appears to be. Our dog contracted worms during his stay, was extremely distressed upon our arrival, and was fed human food without our consent. This establishment appears to be more of a dog and pony show rather than a reputable business. They were sub standard in customer service and preferred communication via text message. There were times when they did not answer the phone after multiple attempts but would communicate via text message without ever returning your phone call. Our dog was returned to us quite dirty, and on the day of our arrival they opened over 30 minutes late. We called the day before and requested a 0800 pick up right when they opened, we arrived before 0800 and waited over an hour to pick up our dog. This business has a much different appearance in person compared to photos posted online. Overall customer service left more to be desired, service was unprofessional, and attention to detail in all aspects was lacking. NOT RECOMMENDED for military families. This business is unsatisfactory. Upon further research it was discovered the business owner Tiffany has promotional agreements with dog trainers to promote and recommend her business to the trainers customers. Keep that in mind when receiving a recommendation from others via word of mouth. Our military family also pays extremely close attention to detail and noticed many things within this establishment that others may overlook. Consider another option before choosing this service for your dog. read more